Tang Shuo
Distinguished investors, analysts, media friends ladies and gentlemen, good afternoon. Welcome all of you to China Construction Bank's 2025 Annual Results Announcement.
Thank you very much for your trust, care and support to CCB over the years. This announcement has two venues in Beijing and Hong Kong.
We were connected by video. And we will also broadcast to the shareholders and public through the online platform.
Present in Beijing include President of CCB, Mr. Zhang Yi.
Mr. Li Jianjiang, Vice President.
Those in Hong Kong venue include Mr. Ji Zhihong, VP; Mr.
Lei Ming, VP; and CFO, Mr. Sheng Liurong.
Those present also include the non-executive directors, independent director representatives, the heads of departments of head office and Hong Kong institutions, et cetera. I am VP, Tang Shuo.
The 2025 annual results of CCB is already made public today. The PowerPoint is also released on our official website for your reference and reading.
The announcement will begin by the speech made by President Zhang, then we will have the Q&A session. Now Mr.
Zhang, please.
Yi Zhang
Distinguished investors, analysts, media friends, welcome all of you to CCB's 2025 annual results announcement. 2025 is concluding year of 14th five-year plan and also the 20th anniversary of CCB's IPO.
In the past 20 years, we have been developing with the national development, the capital market, and we use reform to generate new growth, providing stable and long-term values for our shareholders and also the public. Here on behalf of CCB to all the shareholders, to our clients and to the general public, we'd like to thank you all for your support and trust.
Today, we have reviewed and approved the 2025 annual results and made them public. Now I would like to report to you the financial performance, development and the future outlook.
In 2025, we stick to Mr. [ Shi's ] philosophy, and we have implemented the -- all the principles in the central government meetings and we have also coordinated and promoted the quality development and quantitative development of -- our overall development.
And we have achieved steady developments. The core indicators have all recorded new growth.
In terms of asset structure, it continued to optimize. The 5 priorities, manufacturing and infrastructure, loan disbursement has also recorded more than average growth.
And we have also recorded a net profit increase of 1.04% at CNY 339 billion, and operating income is also increased by 1.69% YoY. Profit before provisions also increased by 1.7% Y-o-Y.
All the indicators have a steady growth. NIM is 1.34%, ROA 0.79%, ROE 10.04% and Capital adequacy ratio 19.69%.
Cost-to-income ratio 29.44%. Net interest -- net income ratio is 22.69%.
They are all leading in the market. In terms of risk control, it is steady.
And the NPL ratio is only 1.31% and we continue to enhance our capacity. The provision coverage ratio is 233.15%.
So based on these quality and quantity development, our capital is also -- asset is also recording -- is also recording growth steadily. Our total assets increased to CNY 45.63 trillion by 12%.
Gross loans to customers also increased by 7.47% to CNY 27.77 trillion. Financial investments also increased by 12.9 -- 20% to [ CNY 12.9 trillion ] The liabilities also increased to CNY 41.65 trillion by 12%.
The debt deposits also increased by 7%. Our loan continue to support the real economy, and we are also serving the public and the society support the economy to go smoothly.
Based on the annual results, in 2025, we have also sent -- dispatched a total dividend of CNY 106 billion. And we will also have interim dividend for first half of RMB 1.858 per 10 shares.
The final dividend for the whole year is RMB 2 per 10 shares, and we continue to enhance our capital capacity. Over the year, we stick to the inherent high-quality development, and we have done the following things.
First, we focus on core responsibilities on the primary business to empower the real economy, we have advanced the 5 priorities with scale and quality. We have the technology, digital, green and inclusive and pension finance.
So technology finance, the loans are over RMB 5 trillion, and we have underwriting of sci-tech innovation bonds amounted to RMB 72 billion. In terms of green finance, we issued RMB 6 trillion, up by 20.54%.
Green bonds, leasing, investment and funds continue to boom. The MSCI rating maintained at AAA level.
In terms of inclusive finance, the loan customers reached 3.69 million. The finance loan balance reached RMB 3.83 trillion.
Agriculture-related loans balance reached RMB 3.71 trillion. In terms of pension finance, we actively expanded the application scenarios.
There is a solid growth in enterprise and personal pension business. The Pillar 2 or AUM management also grew by 15%.
Digital Finance also accelerated. Mobile banking and the CCB lifestyle app users reached 546 million.
We developed the home living and auto living service platforms. We also provided a lot of digital economy, advance to core business and the digital economy.
It also grew by 18.7% to RMB 891 billion we have multiple channel expansion of credit resources facilitating the domestic and international dual circulation, we actively supported efforts to boost consumption, stabilize the market and expand investment. The personal consumption loans grew 29.41%.
Balance is at RMB 6.72 trillion in terms of loan balance to private economy, up by 12%. And the loan balance to manufacturing sector reached RMB 3.52 trillion.
Digital supply chain financing provided RMB 1.32 trillion. We also support balanced regional developments such as Beijing-Tianjin-Hebei, Yangtze River Delta, Greater Bay Area, and Chengdu-Chongqing area.
The loans and deposits also outpaced the bank-wide average. We also continue to strengthen financial service for key areas.
We continue to coordinate the cross-border loans and investment and also the -- the loan balance to the project cross-border M&A and also the loan balance to Belt and Road partner countries also reached RMB 55 billion. We also uphold people-centric finance and enhanced group-wide integrated service.
We try to accelerate the transition from a product-driven approach to client-centric mindset. We advanced commercial and banking, investment banking and integration.
Underwriting of nonfinancial corporate bonds increased by 85%. M&A loan balance increased by 24%.
New equity investment scale also increase -- is 20% higher than -- over the period. We also advanced corporate and retail banking integration.
We deepen the ecosystem-based operation of payroll disbursement and social security card service, continue to upgrade and promote the Xinxiaotong payroll service, development of social security card Ecosystem. So that we can connect the corporate and retail banking.
We also advanced the domestic and foreign currency operation integration. The international business loan balance is CNY 1.5 trillion, cross-border RMB settlement reached RMB 6.5 trillion.
With advanced group-wide integration -- the overseas institutions recorded net profit of RMB 12 billion. The integrated operations subsidiaries recorded net profit of RMB 9.45 billion, up by 31% and 7% Y-o-Y, respectively.
We also explored ecosystem plus industry and supply chain plus industry and business clusters service model. We developed 12 enterprise-level models across ecosystem, supported by integrated service throughout the customer journey.
And we continue to enhance our customer base. And we also have 785 million customers.
So we also recorded double-digit growth. And for the personal CTS customers, it exceeded 100 million.
Assets under custody is CNY 27 trillion. And thirdly, we adopted a systematic approach and strengthened risk and compliance management.
With solid foundation for comprehensive risk management, improved 3 lines of defense risk, governance, framework. We optimized the integrated financing management systems and enhanced comprehensive risk panorama.
We also strengthened the penetrative risk management across overseas institutions and subsidiaries. We also try to accelerate the upgrading of risk control systems.
We also try to look at the management of emerging risks, including model risks, data risks, fraud risks and new product risks. We also try to optimize risk-related processes.
The NPL ratio is only 1.31% decreased by 0.03 percentage points. The SML ratio also stands at 1.77%, also decreased on a Y-o-Y basis from the last year.
We also strengthened development foundations and continued upgrade operation and management systems. We promoted the development of operation, data and technology.
We promoted AI application in business system. We also emphasized on various risks in terms of the model risks, data and fraud risks.
We also continue to enhance internal control, strengthen employee conduct management, case prevention control, anti-money laundering, et cetera. We further enhanced the consumer rights protection framework.
So the foundation is more solid. Fourthly, we strengthened development foundation and continued to upgrade the operation and management system, promote the integrated development of operation data and technology.
And we also enhanced the foundation. We have a transformation from a centralized core business system to distributed model.
The cloud computing scale increased by 12%. We also have the AI plus technology and framework.
Large-scale modeling technology has been applied for 398 application scenarios within the group. We enhanced enterprise-level large-scale operations in many key areas such as tech development, building a more comprehensive cloud system, including an omnichannel optimization mechanism to provide customers with one-stop services, which enhance the efficiency of key operations to enrich an online processing scenario and enhance the automated capabilities of our centralized operations to better serve corporations and the public.
In the future, we're going to continue to work in line with the 15th Five-Year plan to find our proper positioning to continue to promote further upgrade and development, continuing to support a new qualitative and high-quality development. In terms of business layout, financing method, customer structure, room for development and server model, these 5 aspects, we're going to consolidate and expand traditional strengths and tap into the potential for high-quality development.
In 2026, we're going to do 4 major things. We will continue to serve the national strategy.
We're going to do the 5 priorities of finance business. We are going to anchor ourselves as a leading financial institution of China to continue to enhance our professionalism and comprehensiveness and the integration of our business to strengthen our sustainable business model to continue to support domestic demand to follow up on consumption stimulus policies to offer consumer financial services to have a comprehensive solution covering credit payments, merchant services and value-added offerings to continue to unleash the growth potential of consumer financing to seize opportunities to further expand effective investment to fully expand financial services for infrastructure projects across land, sea, air, digital roads, network bridges and waterways to continue to strengthen our unique advantages here and to accelerate key project progress, we focus on key areas such as ultra-long-term special government bonds, local government special bonds and new policy-based financial instruments to support the binary star and the 2 focuses to support regional banking coordination upgrade and enhancement to support the Hainan Free Trade Port and offshore renminbi market development.
We're going to enhance county-level financial services based and help urban rural development and regional coordination and to enhance our financial services based on local conditions. We are going to continue and commit to advancing high-quality development.
Customer operation is all about maintaining a strong focus on enhancing service capabilities. Our asset business focuses both on scale, pricing and risk to maintain a balance among the 3.
Our liability business, we're going to maintain a dynamic alignment across scale, pricing and quality. We're going to consolidate our base.
And our intermediary business is about maintaining category-specific policies across intelligence, technology, equity and debt financing to enhance our value creation capabilities. Cost management, we will maintain an alignment between cost reduction and efficiency enhancement to dynamically support our growth of our business and to maintain high efficiency.
We're going to continue to commit to upgrading our integrated service model. Depending on our customer needs as they change, we're going to continue to invest in -- investment in commercial bank integration, domestic and foreign currency integration, group-wide integration and corporate and retail banking integration across institutions, across sectors and across markets, we will upgrade and refine the service models across ecosystems, industrial and supply chains and industrial and business clusters.
We're going to upgrade and deep integration -- deliver personalized services tailored to individual custom needs across the entire life cycle, we are going to optimize our services, achieving a tailor-made service depending on the customer you are. We further deepened integration under the Binary Stars model.
We will have a more product -- in-dev -- product matrix and accompanying purposes to rejuvenate the financial system. We're going to committed to safeguard the bottom line of risk control.
We are going to remember the key of risk management and continue to advance a comprehensive, proactive, intelligent and agile risk control system to improve the working mechanism of the 3 lines of defense to further strengthen the joint risk management between bank and subsidiaries and enhance the look-through management of overseas institutions. We are going to further adopt a more dynamic loan control mechanism.
We're going to roll out inclusive loans and continue to assess regional risks. We are going to hold true fast to the bottom line of risk control in order to assess risk in advance and increase our resolution capabilities.
We're going to enhance enterprise-wide anti-fraud capabilities as well. We're going to continue to build a better consumer protection system to protect the deep -- promote the deep integration across the entire business process.
In 2026, we are going to continue with the political and fundamental nature of our business. We are going to continue to keep our eye on risk on the business development to continue to serve the development of our nation to prevent financial risk and enhance our international competitiveness.
We will have higher commitment, more measures to play the role that we should play in the development of our nation's history to show our value, to work with all partners to open up a new chapter of high-quality development.
Tang Shuo
Thank you. Thank you, President Zhang.
Now we go into Q&A. So this event will have questions alternatively from both the Beijing and Hong Kong venues so that everybody gets a chance to ask question.
Tang Shuo
[Operator Instructions] Our first question comes from the Beijing venue. May I invite the lady on the left on the third row, please.
Unknown Analyst
I am from CCTV. [indiscernible].
So in 2025, you have achieved a stable and fantastic results. Congratulations.
In terms of profit growth, we see that there's a positive recovery trend as well. May I ask what's the core drivers behind this good performance in 2025?
And what's the outlook for our operations in 2026? May I invite our President to answer that question.
Yi Zhang
Thank you. Thank you, Madam [ Wu, ] for that question.
In 2025, the CCB's business has continued its steady progress. I should say that the high-quality development has achieved certain results.
Our steady foundations are getting better and better. Our total assets have surpassed CNY 54 trillion.
Our net profit is CNY 339-plus billion, 1.04% growth. Our profit attributable has grown by 0.99% as well.
Our operational revenue has also grown by 1.69% and 1.7%, respectively, profit before provisions. These are the key metrics.
In terms of the trend, ever since Q2, our operational income has continued to grow. Our annual profit growth continues to be healthy.
The development quality continues to grow and improve. A lot of our assets have been optimized and improved in quality.
Amongst our loan to key sectors under the 5 priorities has continued to go up. Our ROA, ROE, our NIM, our capital adequacy ratio, our cost-to-income ratio and noninterest net income ratio, all are very balanced.
We continue to lead the pack amongst our peers. Our income structure continued to be more diverse, 22.69% noninterest net income ratio, which is a year-on-year increase of 3.65%.
Our subsidiary contribution from overseas continued to increase. These 2 entities have gone up by 0.98% in terms of their net profit.
I would say I attribute our success to the following 5 reasons. Firstly, we are able to stabilize the basic NIM structure and the decline has continued to narrow.
In terms of quantity, we have a 9.38%, which is a 1.38% acceleration, primarily because our core asset growth have been faster. The average liability balance net is at 89.13%, which is a year-on-year increase of 0.66%.
In terms of price, we continue to lead the pack in terms of our profit. The decline has decreased by 2 basis points year-on-year, 1.32%, which is a 33 basis point decline in our liabilities for savings, which is a very good foundation for us to continue to improve our business.
In terms of the structure, we have increased our investment into mid- to long-term quality efforts. And among nondiscount loans for 1-year plus loans of duration has increased by 0.8%.
We continue to consolidate our traditional advantages in this space. Personal consumption loans, personal business loans have achieved double-digit growth for 3 consecutive years.
We continue to accelerate to settlement of a low-cost financing. Domestic loans is at 24.34% by proportion, which is still a very good level compared with our peers.
Secondly, we offer more in-depth comprehensive services. Noninterest income continued to grow.
We continue to create value through service to achieve a win-win situation with our clients. 5.13% growth in the noninterest income front.
So we consolidate traditional interest-based income. But on the other hand, we continue to improve our services capabilities, wealth management, asset management and the revenue from all these areas continue to grow steadily, amongst which our wealth management products growth has been faster, more than 25% growth for funds, which we sell and for wealth management is more than 90% growth year-on-year.
This is all like higher growth compared with our administrative fees, which is a net growth. We continue to assess the market to improve our investment strategy.
Equity-based investments and relevant income revenue has grown by more than 40%. Thirdly, we continue to manage our costs.
Fee controls has been working. Our cost ratio is 92.44%, which is a 14 basis point improvement, continued to be a very healthy level, amongst which operational fee increased by [ 1.5%, ] which is lower than our operational income growth.
Structurally speaking, we continue to manage our operational costs. We are going to increase our input into key businesses, accelerate digital transformations.
Fintech is 3. 61%, which is 0.26% growth of overall in good.
We are going to continue to improve our asset management and risk management. Our asset maintains healthy.
NPL is 1.31%, which is a year-on-year decline of 0.33%. Our risk management capability is quite adequate.
Provision coverage ratio is 233.15%, which is basically flat year-on-year. We consolidate our customer base, enhancing our overall service capabilities.
In terms of quantity, we have expanded our scope of coverage for our clients. For corporate clients, 12 million plus, which is an increase of 1.05 million different clients.
Our different unit core clients have also increased by more than 10%, which is both 9.9% growth year-on-year, which is 1% faster growth compared with last year. Personal customers have surpassed 785 million customers.
Our number of wealth management clients and private banking clients have both achieved more than 10% growth. Our CTS customers, the total assets has grown assets under custody have increased to more than 27 billion, which is a high 20-something percent double-digit growth.
Our product coverage, our client activity are all looking good. And CTS, our personal customers have achieved double-digit growth.
2025 is the starting year -- 2025 is the starting year of the next 5-year plan period. We are going to continue to work with the government to build a better life for our people, our nation.
We are confident and capable that we can achieve long-term sustainable and resilient business performance. We're going to continue to leverage our traditional strengths in liability management business and to in-depth find more service value propositions amongst our clients.
We would have an effective growth of our quality development and a reasonable amount of quantitative development. Thanks to our traditional base, we are able to continue to work on our 5 key priorities.
We want to be one of the leading banks in Fintech. There are several consumption stimulus policies to optimize the product supply out there in the market to enhance our international competitiveness to approve of our quality loans.
We were going to develop our service capabilities to better integrate the rural city areas development to continue to build both corporate and commercial bank, domestic and foreign integration and room for development in our customers' development. We're going to empower our business development through finance.
In terms of asset liability, we enhance our liabilities greatly to enhance our core loan business to more settlement management and wealth management type of funding, which can effectively help manage our costs. On customer service side, we are going to have a more tier-based approach in customer service to upgrade our customer service model.
We use different models to offer a better comprehensive and optimized financial services solution for our customers. And we are going to continue to manage costs and increase efficiency to increase pricing management mechanism to restrict the low-yield assets to further stabilize our overall business.
So that the new momentum can be created. We will also optimize our services and increase their quality.
And we will also enhance our stability management continues to enhance linear management. Based on the solid development, we should explore more room for linear management so that the cost effectiveness will be improved.
Thirdly, we will have to have a preemptive management and get more quality risk control assisted by AI, improve the comprehensive, proactive and intelligent management system so that we can more actively respond to the risks. We have to stick to the three guarding lines, also enhance the management of the NPL.
Thank you. That's all.
Tang Shuo
Thank you, Mr. Zhang.
Now I would like to invite questions from Hong Kong. The lady -- on the left, the third row.
Katherine Lei
My question is about loan. We see that in 2025, it has a very steady growth to about 7%.
Just spoken, this is the opening year of the 15th five-year plan. So what is the new arrangement compared with 2024 in terms of regional dispatchment and the sectors, how different would it be?
I would like to invite Mr. Zhang to answer the questions.
Yi Zhang
Thank you, Mr. Lei, for your question.
Your first question is about the loan disbursement sectors. In 2025, CCB stick to the real economy service, and we also stick to the strategy of quantity and pricing balance.
We also continue to expand our customers and markets, and we also look at the pipeline of the key projects. The loan growth is steady and enjoy high quality.
In terms of quantity, we enhanced our capacity to support the real economy. We have 2 highs and 2 advancement.
The 2 highs include the growth of 7.47%, up by 1 percentage points than the average of the industry. The second high is the domestic loan is 8% in terms of growth, it is also higher than the CCB average.
It also supported the real economy. What is -- what are the 2 advancements?
First, in terms of the residential loan and the retail consumption loan, the disbursement are also leading in the industry. In terms of the retail consumption and also the advancement of some structural arrangement, we continue to support the mandatory needs for residential improvement of the customers.
So in terms of residential finance and retail finance, we maintain our competitiveness in -- compared with our peers. We continue to improve the quality, and we have 2 elevation in the key areas and key regions.
The loans percentage continue to increase. In 2025, CCB also has the 5 priorities and all the key area and the 5 priorities have recorded double-digit growth.
In terms of technology loan, it also exceeded CNY 5 trillion and increased by [ 89%, ] supporting the high-tech company. And also the green finance also increased by CNY 6 trillion.
And the inclusive finance also stands at 3.69 million. We continue to expand our customer base.
In terms of pension finance and digital finance, it reached 53 million and is up by 15% and 18%, respectively. We also continue to enhance the manufacturing infrastructure.
So the loans to these key sectors have also recorded double-digit growth. And in some key regions like Beijing-Tianjin-Hebei, Yangtze River Delta, GBA, Chengdu-Chongqing also has maintained a very steady growth.
It's also higher than the average. The Retail finance continued to show its competitiveness.
The domestic loans also exceeded CNY 9 trillion, and it also takes up 32% of the total loans. Compared with our peers, we also maintain a leading role.
This is a solid support for our steady development. In terms of the total arrangement for 2026, this is the opening year of the 15th Five-Year plan.
So we will try to guarantee a steady growth. In terms of structure, it will be driven by the domestic need.
Also, we need to nurture the new quality development. The macro policy is more proactive, and we will support the industry upgrading, the internal needs satisfaction and the internal social welfare services.
All these sectors have provided good opportunity for our banks. So we will stick to the strategic goals, guarantee the steady volume and also will be structure oriented.
We will respond to the needs and improve the high-quality development of loans disbursement. And we will guarantee steady total volume.
We will guarantee a reasonable growth of the total scale. For the new increment of 2026, it will maintain very steady as compared with the previous years.
And in terms of the rhythm, we will also get a little bit more energetic, and we will have 2 anchorings. First to the corporate loans.
We will support the modern industrial clusters and systems, realize the new quality development, support the emerging and strategic sectors, especially the high-technology sectors, and we will also continue to dig out the investment needs centering around the 5 priorities and manufacturing and key infrastructures. We will also echo the objectives of 109 items in the 15th 5-year plan in terms of the local government dedicated loans and some new emerging markets loans, we will also provide our support so that we can support the industry transformation.
And we will also support the domestic demand consumption and its growth. We will also execute some dedicated projects and make full use of the fiscal policy, support the EV, automobile, the electronic devices and digital devices, consumption and travel, tourism, catering and the hospitality services so that the clients' experience will be elevated.
We will also guarantee the demand of the service industry. And for the property markets, we will also be prudent, support the commercial residential buildings, support the social welfare system reform and enhance our competitiveness in the real estate sector loans.
Through these measures, we will also through our efforts, we will continue to maintain our edge in terms of the retail consumption loans.
Tang Shuo
Thank you, Mr. Zhang.
Now I would like to invite a question from Beijing. The lady.
Shuaishuai Zhang
I'm from CICC. I'm Shuaishuai.
We noticed that in 2025, the decline of NIMs continued to show very steady momentum. So can you introduce the NIM influences in terms of supply and demand side?
And also, what is your outlook for NIM in 2026. Now I would like to invite our CFO, Mr.
Sheng Liurong, to answer the questions.
Liurong Sheng
Thank you Ms. Shuaishuai for your question.
Your question has 2 aspects. In 2025, performance and 2026 outlook of NIM.
In 2025, the NIM is 1.34% as reported by Mr. Zhang.
Vertically, we can see that in 2025, the NIM narrowed by 2 pp. And in terms of the changes in the 4 quarters, the spread continued to narrow.
Horizontally, we compare with our peers. Our NIM is also maintaining a leading position.
So the -- also -- have reached a balance in terms of the quantity price and the spread. So for the 2026, three factors will influence the NIM.
First, the savings deposits has repricing, and we have completed the repricing. So the loan pressure has been alleviated.
Secondly, for the interest rate, for the high interest savings deposits, and it will all -- most of them will be mature. So the interest pressure will be lower.
Thanks to -- in 2024, the bank industry has executed a good mechanism. So we have attributed our growth to that aspect.
So it has kind of buffered the loan interest influence to NIM. Thirdly, through very proactive management and structure optimization, we have also decreased the loan interest buffered the negative result of the loan interest decline.
And through the management optimization and through cash management and also some payroll services, so we can make better use of our custody capital. So you asked to analyze from the assets and the liability side.
In terms of asset side, we continue to improve the quality of investment, mainly the bond investment. So the percentage has been increased.
President Zhang also mentioned that our interest capital also increased -- recorded increase. So for the -- some financial investments, its percentage also increased by 1.6%.
So it helps the asset side. And through structural optimization, the negative impact has been offset.
In terms of liabilities, so through differentiated layer management, we also reduced some high interest rate savings. And we also have expanded some peer savings so that the high interest savings impact will be reduced.
So it also helped to narrow the spread of NIM. For 2026 outlook, we can also -- we can also look through the macro and micro levels.
In quarter 4 of 2025, the banking report also mentioned that we need to enhance the system and also strengthen our monitoring, reduce the liability cost of the banks. In other words, in terms of macro policy, the PBOC on the one hand, pays attention to the market orientation of the interest rates.
They also pay attention to the reasonable costs for bank operations. I think that macro trend is quite obvious.
From a micro perspective, through improved liability management, active debt management, which is very effective to optimize our asset liability structure to enhance our multi-tiered customer pricing mechanism from the asset side and the liability side, we expect to be able to do more. We believe through our active debt management, we can continue to enhance our quality and efficiency in our operations.
Therefore, we are confident, the NIM decline could continue to slow down, and we are confident that our NIM would still compare -- favorably compared with our peers in the future.
Tang Shuo
Thank you. Thank you to our CFO, Mr.
Sheng. Next question comes from the Hong Kong venue.
The gentleman on the left from the fourth row, please.
Shuo Yang
I am Yang Shuo, Goldman Sachs. So you just mentioned that you did pretty well in terms of your asset returns, right?
What about bonds? Because in 2025, the scale and yield of your bonds were all very good.
What's the highlight of your bond investment philosophy? And secondly, outlook in 2026.
In terms of asset allocation strategy and investment returns outlook, can you comment on that, please?
Tang Shuo
So may I ask Executive VP, Ji Zhihong from Hong Kong venue to answer that question.
Zhihong Ji
Thank you. Thank you for that question, and thank you for paying attention to our performance.
So as aforementioned by my colleagues in terms of our CCB investment, actually, both our CFO and our President has mentioned how we have increased our efforts in terms of asset allocation. That way, our books are more resilient.
That's a very important factor. I'd like to say 3 things.
There's like broader trends in changes in social financing and social lending. And in reference in this new environment, we are going to double down on our efforts of asset allocation.
So corporate loans for the first time has surpassed other forms of loans. We are going to continue to support this active financial policy -- active fiscal policy.
Government investments is CNY 12.8 trillion annually last year, which is leading the way out there in the market. And secondly, we will comprehensively satisfy domestic and foreign direct lending needs from our clients.
The financial loan growth is quite rapid, like green loans, pension loans and tech loans. These are all actively growing area.
We continue to participate in Panda-led debt, Panda loans, offshore renminbi markets is continued strengthening, which is in alignment with our overall capability to serve the development of the real economy. And secondly, we have enhanced active management.
That's another thing. In lieu of a complicated market environment, and we have increased our forward-looking aspects of our asset allocation.
Right now, our bonds have surpassed CNY 12 trillion in terms of size, which is quite substantial. In order to properly management in terms of our investment strategy, we are more active and nimble.
We want to seize opportunities out there in the market. We are able to make much more good use of existing capacity.
And we have improved integration of domestic and foreign currency. We have many ways of asset allocation to optimize asset structure to increase the profitability and stability of our assets.
Thirdly, we are actively participating in the bond trading market to increase our customer service capability. We, of course, are a big bank, and we actively perform our obligations out there in the market to continue to expand our circle of friends in our trading, which is 127% increase in our size of our circle, more than 50% increased distribution.
And at the same time, through satisfying SMEs and the investment needs of various types of clients, the annual transaction volume has surpassed RMB 100 billion. The centralized settlement business is also a key business of us, which achieved new breakthrough.
When foreign investors want to come to China and invest in China, we provide a brand-new, more convenient channel for them to invest in renminbi-denominated assets, and we are developing that. And we also provide a fixed income and other FICC types of services in order to satisfy the various needs of our clients.
On your second question, market uncertainty is still quite high at the moment, I'd say, particularly geopolitical factors have impacted the financial market somewhat. What we need to pay attention is how much will the rising energy cost change the risk appetite and expectations of the market at large.
Right now, overall, domestic liquidity is very stable. External market, the volatility out there in the foreign markets are actually greater.
Of course, the foreign and domestic market are linked, and we have seen different risk profiles for some types of traditional assets. And in that environment, we are going to continue to maintain our stable, steady value-oriented investment principle.
We are going to continue to make sure to tune our strategies appropriately to respond to the market conditions and strike a good balance. So those are the 3 major areas that we are going to work on.
The 3 areas are active adapting to changes in daily needs of our clients, including value creation and customer service. And secondly, we know that the yen market, the renminbi market and the opening up of the renminbi market is vast and rapid.
Offshore issuance of Dim Sum bonds is very convenient, very convenient these days. And domestically, we also issue permanent perennial debts to continue -- we're going to continue to optimize the coordination of -- across domestic and foreign markets across domestic and foreign currencies.
As a flagship institution, right, Hong Kong trading with is Hong Kong, of course, in M&M Asian financial hub, trading is very active here as well. We do recommend international players to actively participate in trading in the Hong Kong markets.
Fixed income asset class has shown very positive development trends. As the yen market and renminbi market continues to expand here in Hong Kong, we have a lot of opportunities.
Furthermore, we continue to emphasize on multi-strategy adoption, more active management in order to make sure that the full group in terms of operational management, we are able to do more innovation amidst this volatile environment. The key thing is that we have to have adaptability in face of the markets and clients, particularly managing significant volatility risks.
The CCB has to play various roles in this regard. We are a service provider, we are a bank, et cetera.
We have to better leverage our foreign and domestic and foreign and domestic currency integration advantages. And Mr.
Zhang has brought this up just now. The targetedness, the diversity and the efficacy of our operational strategies will continue to be enhanced, in particular, our execution must be enhanced to make sure our investments work out.
And furthermore, we are going to increase investment into our tech empowerment to build a smart ecosystem. Right now, digitalization has many applications in financial trading, things are developing rapidly, and the CCB is going to continue to invest in developing such capabilities, iterating and evolving our systems, upgrading our systems to make sure that finance and bond investments can continue to develop in a high-quality manner.
Thank you very much.
Tang Shuo
Next question comes from the Beijing venue. The gentlemen on the fifth row on the left, please.
Unknown Analyst
Thank you for this opportunity. I am [indiscernible] from CIS.
So my question is as follows. The external environment is very complicated and our country's economic development is facing a structural change as well.
But despite that background, in 2025, your NPL ratio has continued steady decline. Your asset scale is also steady.
So may I ask what measures have you adopted in terms of risk management? And with respect to future risk assessment, what do you think?
Especially in key core areas such as consumer loans.
Tang Shuo
This question will be addressed by Mr. Li Jianjiang.
Jianjiang Li
Thank you. Thank you for your question.
2025 is the last year of the 14th 5-year period. And we, at the CCB continue to implement the strategies by the central government at the State Economic Reform Council.
We're going to continue to focus on resolving and preventing risks as the first priority of our bank. So you have already -- Mr.
Zhang has really cited a lot of relevant data up till last year, which is -- NPL ratio is 1.31 ratio, which is 0.03% decline year-on-year, 1.7%, [ 12 bp ] decline of such loans. As you've seen, right, we have improved on these metrics.
And at the same time, our risk management capacity is adequate. Our provision coverage ratio is 233.15%, flat year-on-year.
So over the past period of time, in face of various risks and challenges, the CCB has continued to think about the bottom line risk management mentality. And we continue to properly coordinate and management preventative risk management measures to make sure our overall risks are under control.
On the one hand, we continue to persist on high-quality development to hold true to our baseline security. We want to actively service the real economy, focusing on 5 priorities to increase our capacity in service of key areas.
We are going to continue to do that, and our risk control measures will not weaken as such a result. Therefore, our NPL ratios continue to improve and our asset structure continues to improve.
And furthermore, we to defend the risk bottom line resolutely through better risk control measures. We actively agilely built up our risk management systems.
We enhanced the synergy across our 3 risk management bottom line mechanisms and integrated the group-wide risk management. And we have started to assess and improve our efforts when it comes to assessing the nature and trends of risks to offer more preventative measures.
And over the past period of time, you asked about the increase in risk associated with retail loans. We continue to focus on the changes that need to be made.
And with respect to our retail business, we are going to enhance the risk management control measures therein and continue to focus on the key risk hedges in the key processes of our retail loan risk management mechanism. So I could say that over the past year, these measures have worked.
The CCB's personal loans nonperforming ratio has not increased as quickly as it did before. With respect to the current environment, we think risk management in retail loans will still be the key focal point of our work.
I believe as our management mechanism, our risk control measures continue to be fine-tuned and implemented better, we are confident that we are able to maintain quality business in our retail business and control the risks therein. The new year would be the first year of the 15th 5-year plan period.
It would be a key and pivotal year to accelerate and improve management of a great nation. The CCB will continue to implement the President Xi Jinping's important guidance on the 3 key capabilities we have to continue to do risk management properly to better coordinate developmental security.
We will work hard to achieve a good start, steady progress to continue to serve high-quality development and provide a solid foundation.
Tang Shuo
Thank you, Mr. Li.
Next question is from the Hong Kong venue. May I invite the lady on the right third row to ask a question.
Unknown Analyst
Hello. I'm [indiscernible] from Phoenix TV.
I'd like to ask right now, the bank industry is accelerating its deployment in AI technology. May I ask what are the key initiatives that CCB has with respect to AI tech?
May I ask Executive VP Lei Ming from the Hong Kong venue to respond to that question.
Ming Lei
Thank you for the question. This is an important opportunity.
The AI technology has provided a lot of opportunity, and we are going to implement a nation strategy to continue to do the AI plus implementation to focus on in-depth application of AI technology across all our business segments. Firstly, we have improved our foundational capability of AI capability.
As you know, there's computational power, data and algorithms. In terms of computational power, we reserve enough room for our computation power for further development.
We have 5 different data IDC centers with a high computational power clusters. And over the past year, in [indiscernible], our computational power continue to be unleashed.
In [indiscernible] and in these 2 new areas, we have advanced IDCs, which are being built and the progress is very smooth. And we also reflect a flop of over CNY 14 billion.
So you can see that 1P is hundreds of billions of FLOPS. So 1 FLOP would be 1.4 billion of computing.
So it also increased by 14% compared with 2025. We also have monitored the AI system better in terms of algorithm.
So all the advanced models has been adopted like DeepSeek, [indiscernible]. And we also have the coordination of big models and small models.
And so the decision-making AI is also being integrated. In terms of the digital model, we also accelerated the nonstructural model and the clearing of the stock data.
So we know that the potential of AI depends largely on how linear and how better -- how well you comb the data. So we need to sort out the data in a good way.
And we need to also set up a database, including the experience base. We also introduced over 500 million items of data -- of experience data, and we also advanced the application of different sectors.
We also have the people-centric principle, stick to high-quality development in 2 dimensions. And we also proceed the linear management, deeply integrate various data, continue to optimize the whole procedures, emphasize on the service of various smart applications and smart management, smart risk controls.
We have constructed over 400 scenarios covering all the 6 areas. So I would like to report the 6 areas.
First, in terms of the channel service, the interactive AI, interactive service and AI also completely upgraded our service. We try to have automated identification and very speedy respond through remote dialogue, we improved the quality and efficiency of service.
For the employees, we also have assistance to the employees so that the convenience of work is also being elevated. Now we have various scenarios applied.
And also, we are leading in the industry. If the employees want to check up some guidelines or principles or write an article or they want to utilize some data or check up the data, they can all rely on AI to help them.
In terms of the business, [ Bonder ] is the smart application. [ Bonder ] means help the manager to get enough sales support.
And we have the retail and also inclusive finance. All the managers can be -- can get all the integrated, comprehensive and whole chain assistance.
If a retail manager wants to get the customers, they cannot remember too many customers' names. They cannot cover so many customers.
It will be already a high level for them to cover 100 of them. But through the smart assistance, they can manage over 20,000 customers.
And so the manager can conduct high-quality and high-efficiency service to the clients, providing customized service to the clients. In terms of products, AI is deeply integrated into the product, inclusive the corporate and settlement businesses.
In terms of international settlements, we also have the technological breakthrough through over 500 smart judgment points. We also realized smart analysis, and we have also had the smart extraction of some anti-money laundering points and the cross-border settlement.
We know that some cross-border settlements may be -- may come in the form of images or videos or even black and white papers. So we need to extract all these information through smart tools.
And the third is about the operation. We comprehensively improved the intelligence level of operation.
In terms of question response, AI already reached 99.42%. That means when our clients want to raise questions to the head office, 99% is answered by AI, firstly.
And the AUM -- the active user daily is over 100,000. And we also have a dynamic monitoring and a dynamic management of AI.
And AI also covered R&D and design. And in terms of coding, it contributed over 62% adoption over 48%.
So it helps to improve the efficiency of employees. So the 48 test passing rate is very key.
We know that design system and design demand, whether it is truly useful, especially for a high-frequency transaction scenario of banks, we need to have a good test. So the test is generated by AI.
It has greatly improved the efficiency. In terms of risk control, we also have AI plus risk control system.
In terms of the licensing, the approval vetting system and approval system, we also use AI. We also rely on the generative AI to have a whole procedure application.
In terms of approval level, we recorded a double-digit growth. And in the meantime, the average handling time also decreased by 30%.
We also continue to enhance quality control. We highly emphasize on the compliance issue of AI.
So -- and we have a multidimensional safety and risk control for AI. And we also established the big model, the alerts and the red flag raising keywords so that the cybersecurity can be enhanced, the coordination also can be more smooth.
We also guarantee the sensing of some sensitive information, the AI tools and also all these AI assistants -- when they are used, the users, the human users will be the gatekeeper so that all the AI application will be fully under control and monitoring of human. And we will also seize the trend and also continue to improve the efficiency and safety of AI adoption.
We use technological power to support the high-quality development of our banks and support our financial system enhancement.
Tang Shuo
Thank you for your question. Now we would like to invite questions from Beijing.
Gentlemen, on the right in the fourth.
Unknown Analyst
I'm from [indiscernible] Securities. I'm [indiscernible].
My question is about savings and deposits. First, can you introduce our 2025 savings growth and characteristic.
And then in 2026, our estimation is that a lot of the savings will be mature, especially the retail savings. So what is your feeling about it?
What about -- how do you feel about the retail savings and any new changes and to respond to the new changes, what are the measures to be taken?
Tang Shuo
Okay. I will answer the question.
Thank you for your question. I would like to answer the first question first.
We always have a people-centric principle, pursue high-quality development. In 2025, we enhanced the steady savings and deposits.
The savings growth is steady, the optimal structure and have a deep structure. It continued to grow.
By the end of last year, the volume is over CNY 30 trillion, increased by 1.21%, CNY 112 million, guarantee the volume of the capital. And we also have to look at the structure.
First, about the retail savings, it has a rapid development. The balance also increased by 1.7 percentage points to [ 4.6%.
] And the corporate savings also increased by 2.66 percentage points. The savings also increased to over CNY 400 billion, and we're maintaining a leading edge in the peers.
And we will also balance the quantity and quality. The saving is increasing steadily, and it is on par with the increase of clients.
And the ratio is also very steady, also has a slight decrease as compared with 2024. And for the hot topics, the savings are growing steadily.
The volume is over CNY 18 trillion, deposits, nearly CNY 12 trillion. And the maturity level also is increasing.
The acceptance level is good. And for the financial assets of the retails, it has some new dynamics flowing into the funds, for example.
This momentum may be -- may continue this year. So we would ride on the trend.
In 2025, AUM is over CNY 23 trillion, up by CNY 1.4 trillion. For insurance and some -- the precious metal products continue to grow.
Next up, we will focus on the bottom logic of wealth management, continue to re-enrich the product structure and design more products for our clients. The third is about how we can guarantee the steady of savings.
We will follow the momentum and meet the customer demands, the new changes, optimize the service and promote high-quality development of savings and deposits. For the corporate and retail needs, we have optimized our network like payroll services.
Next step, we will also focus on some key products and the scenario coverage, expand the scale of our capital so that the high-quality capital can be maintained. We will also respond to the needs, provide comprehensive one-stop services and serving the corporate and the individual clients well.
We will also continue to improve our system, provide a good experience to the clients. Now I would like to hand over the next question to Hong Kong.
Unknown Analyst
I'm from Hong Kong Commercial Day. I'm [indiscernible].
We noticed that in recent years, the fee income of bank industry is affected by the lowering of fee policy. So the Hong Kong banks are also diversifying the businesses to cope with the challenge.
CCB has recorded positive growth of fee income. So we want to know what are the sources of fee income increase?
And what about the intermediary business growth opportunities?
Tang Shuo
Okay. Mr.
Sheng Liurong will answer the question. Please.
Liurong Sheng
Well, thank you for that question, Mr. [ Zhang.
] As you've said, ever since 2023 due to a series of fee reduction measures, the growth in that revenue for our bank has faced some challenges. In 2025, overall, our intermediary revenue growth is pretty good.
Overall, it has reached 5.31% growth or more than CNY 100 billion. Maintaining the momentum on one hand, we also see 2 positive features.
Firstly, is asset-light. Our admin fee revenue accounts for 14.89% of overall fees, which is 0.
49% growth, which is leading the pack. And secondly, the revenue structure continues to be improved.
In 2025, our asset management, our wealth management, our custody management service business contribution continues to go up. This means that our new types -- new kinds of intermediary services growth has seen new found momentum.
In 2025, this new momentum is quite strong. You mentioned that in 2025, our intermediary income and what are the highlight areas.
There are 3 of the highlights. Firstly, we consolidate our advantage in our traditional strengths.
On the one hand, we satisfy the fund money transaction needs for both the private and public clients. And secondly, our traditional bank cards, payment services, settlement services, the revenue on all those fronts continue to grow.
Our bank cards, the payment settlement-related revenue has reached more than CNY 57 billion. In other words, more than half of our revenue comes from these sources, which is our base.
Third-party payments is more than CNY 22 billion. Credit card, more than CNY 15 billion revenue.
To public entities, more than CNY 11 billion, both foreign and domestic currencies. This is the area that you highlighted.
The growth in revenues in these areas continues to -- is about our solid foundations, our rapid networks and our continually improved and reiterated products. And as Mr.
Zhang, our President has mentioned, our settlement accounts with public entities have almost reached 18 million different accounts. Several pieces more of data.
Our mobile payments, cardholders has reached 493 million, right, almost 500 million. Our network accounts have more than 100 million different card holders and transaction has more than 2 billion transactions annually, right?
These are all leading indicators compared with our peers. And secondly, a key area of development would be in 2025, the Chinese capital markets have recovered and the bond markets has also recovered somewhat, and we see opportunities.
So last year, in terms of wealth management and capital asset management, we also recorded positive growth. In terms of wealth management, it is a hard one success.
In 2023, we -- actually, the fee income continued to decrease. So we have to enhance our customer base and expand the business scope so that we try to get more income through these measures.
And we have intermediary services like selling insurance products, the funds and the precious metal products. So the income is around CNY 8 billion.
So this is really a hard one results, and it attributes to the expansion of our customer base and also our services expansion. The wealth management clients also increased by 8 million.
It also has a new increment of [ 930,000. ] In terms of the scale, the daily volume is around CNY 5 trillion.
It does not include the traditional savings business. So this is about the other wealth management products.
The growth is over 15%. In terms of asset management, the revenue is over CNY 15 billion.
The AUM is around CNY 6.94 trillion. The growth is over 20%.
Another thing worth noting is that wealth management and capital management has a very important link that is custody business. Last year, the custody income also reached CNY 6.5 billion.
The scale is over CNY 37 trillion. It also has a Y-o-Y increase of over CNY 3 trillion.
So over the years of exploration, we have wealth management, asset management and custody business, and these 3 priorities have contributed a lot to our business. The third area is to promote our characteristics.
Some businesses are leading like some specialty businesses, we have a competitive advantage. There are several aspects.
First, we respond to the diversified needs -- financing needs of the customers. So like investment business has also recorded positive growth around CNY 7 billion.
And -- we have a unique business called the fair selection business because we are construction bank, we are born for construction. We also prosper for construction.
So in terms of infrastructure, we have a licensing that is the engineering consultants. Years ago, the real estate business is transforming and is restructuring.
So the consultant business in real estate has declined, but we have transformed the business. In terms of key infrastructure and information infrastructure, we have expanded the business.
In terms of the traditional infrastructure, like railway, the airport and some hydraulic projects and the railway businesses. And for the new emerging sectors like the wind, solar power and also the fiber businesses, and we also expanded to a whole life cycle consultancy and the revenue also reached CNY 2.3 billion last year.
And we also had the pension finance and the related business. We serve the clients of the social insurance, the settlement, the payment and also the loan of the residential insurance also are handled by us, and the revenue is also very good.
So these are all the contribution of various fee sources. And for the 2026 outlook, I think it has both challenges and opportunities.
In terms of challenges, you also mentioned just now that there is a policy of the fee reduction, so it will continue to have its impact. So this is a common challenge faced by the whole banking industry.
But for opportunities, there are still a number of them. Just now, President Zhang also mentioned, no matter from the 15th Five-Year plan or the government address, we all emphasize on the importance of internal demands -- domestic demands and consumption is #1 for consumption demand.
So we will continue to satisfy the new consumption models. So these will be good opportunity for our settlement business.
like the consumption and the credit card segment businesses will continue to be enhanced. The second aspect is the capital market booming.
The investment mindset is also enhanced. So we have the wealth management, asset management and the custody businesses.
These are 3 driving forces are very important. And we are also improving the modern system development in terms of stocks, securities, insurance, loans, et cetera.
So we have multiple licenses of these different businesses. So in terms of integration of all these businesses, just as mentioned by Mr.
Zhang, in terms of financing, the financing of credit, financing of different demands, we can also satisfy our clients. I believe overall, due to many reasons, our intermediary fee revenue can continue to maintain this steady growth trend.
Tang Shuo
Thank you -- thank you for your response. So recently, we have, of course, made an announcement about today's results announcement event -- and we have collected questions through channels such as our investor hotline e-mail, and we also have a live stream today, and some investors have left comments to interact with today's event.
Most of the questions raised by online investors have been answered in previous questions. But A lot of people are still very curious about our 5 priorities.
We're going to pick one of those questions. This question reads Fintech is #1 amongst our 5 priorities.
It's also a very important lever for building a modern service industry ecosystem and to cultivate new qualitative productive forces. What have you done in this area of Fintech?
I like Executive VP Lei Ming to answer that question.
Ming Lei
With respect to the service area, service area covers nurturing tech talent, innovative tech services, conversion of R&D results and to build and run an ecosystem of technology. And we serve tech firms, tech parks, science parks, technological practitioners, developers, institutions and other entities.
Specific work include all of our value-added services across the entire ecosystem of our bank services. I'm going to comment on those.
Firstly, we actively develop our integrated service advantage. We are going to break through our industry and create a positive feedback loop.
We are going to actively serving great financial [indiscernible] to have solid long-term investments into hard technology using our group capabilities in terms of enterprise innovation, we are accelerating equity financing efforts in early stages of investments. We use investment, equity, insurance, bonds, and we use many diverse tools to empower technological entrepreneurship and industry entrepreneurship.
We continue to develop clusters of innovative fund clusters. Please pay attention to the word clusters, right?
We work alongside with in Hubei, Xiamen, Shanghai. In those areas, we work with the nationwide fund entity to establish innovative tech funds.
We use this patient capital to nurture tech upgrade and enhancement and steadily promoting the progress of financial asset investment companies and equity pilot schemes. Cumulatively speaking, we have set up 28 pilot funds to enhance the toolkit we have for equity investment.
More than 160 issuers investing into more than 180 different tech firms, empowering tech companies and optimize their financial capital structures. Secondly, we use our average advantage as a large bank to empower technological innovation and industry innovation and its integration and synergy.
In terms of enterprise innovative capabilities, we have a patent valuation model. Our technological valuation model has already obtained 3 nation level -- nationwide level authorizations.
Our traditional sheets, right, the balance sheets, our profit sheets, our cash flow. In the past, our customer service managers basically look at these 3 things, right, to depend on your creditworthiness.
But in order to adapt to the development of Fintech, we have innovatively looked at the fourth sheet, what we call an innovation sheet. And in that sheet, we introduced IP innovative capabilities and information pertaining to the founder of that tech firm to quantify and digitalize and to help more potential tech innovators to access funds and finance.
And when it comes to enriching our financial products offerings, we have more convenience, conversion loans, tech innovation loans, we have a lot of special products, which effectively satisfy the differentiated needs of these tech firms across different phases. As you know, that tech firms grow very rapidly, but in the start-up phase, in the growth phase and the mature phase, they need different services in both scale and variety.
So therefore, throughout their entire life cycle, we must provide them with a basket of financial services, particularly for smaller micro firms. We have [indiscernible].
These are new specialized products, which has given out more than CNY 160 billion worth of loans year-on-year growth rate of more than 50%. We have CNY 5.25 trillion worth of loans to tech firms serving more than 300,000 different firms leading the way across the industry.
Thirdly, in our work, we continue to focus on comprehensively building a team in tech and banking to service the nation's strategic development, focus on Beijing, the Greater Beijing, the Greater Shanghai area and the Greater Bay Area to serve the construction of these tech clusters, innovative clusters. Wuhan, [ Xian and Xin Cheng, ] these new innovative areas are also areas where we focus on providing more support on.
We have a 5-tier interlinked. So at the headquarter levels, branches, Tier 2 branches and even our frontline branches.
At the headquarters, we have our innovative department, tech department to focus on our -- we have in several major key areas, we have innovative centers managed directly by the headquarters. In some key Tier 2 branches, we have set up a direct of the operated tech center.
These centers can better serve more local clients. And we also have closed quarter services available.
And throughout the group, we have enhanced the nurturing of a professional team to actively train people who knows finance, who knows tech, who knows the industry. We want these -- to train these talents to support our future endeavors.
In the future, our bank would continue to promote high-quality development of the entire Fintech ecosystem. We want to continue our quality traditions and to convert those in this new era as are part of the important forces and important implementations in serving our nationwide strategy to become an advanced and great nation in terms of tech and other areas.
Tang Shuo
Thank you. We only have time for 1 more question.
May I ask the gentleman at the very far right to the back.
Unknown Analyst
Thank you. Thank you for giving me an opportunity to ask this question.
I'm [ Lijun ] from GF Securities Company. I'd like to ask a question about personal consumption loans.
Recently, the Government has launched quite a lot of stimulus policies. The recent discount loans have been widened in scale and the barrier of entry has been lowered as well.
May I ask what's the growth of possible consumption loan at CCB and what are the applications looking like? And furthermore, when it comes to helping stimulate domestic consumption, what more can CCB do?
Tang Shuo
Thank you for the question. Allow me to answer -- to answer that question.
So the CCB continues to implement the strategical initiative of stimulating domestic demand and personal consumption to benefit the public and continue to promote these initiatives to participate in the major initiatives by the Chinese government to continue to provide more fiscal support and financial support for SMEs and personal loans to satisfy the many different consumption needs of our nation. Personal needs, personal credit card development indicators continue to be healthy.
We effectively are able to stimulate and help financing such consumption behavior. The total balance have reached CNY 620-plus billion, which is an increase of CNY 115 billion, which is more than CNY 100 billion growth for 3 consecutive years.
The balance and growth is all leads our industry peers. Ever since the implementation of this optimization, we continue to ramp up our advertisement on these discount loans.
We offer discounts wherever we have to lower the spending and consumption costs of our customers. We have 630,000-plus customers and provide discount loans for more than 18 million different transactions.
We have done 3 things primarily. Firstly, we actively promote collaboration between bank and businesses to engage in synergistic efforts.
We work with commercial 9 commerce borough departments to roll out a spring festival initiative. We have specifically themed consumption stimulus activity to stimulate consumption and more than 25,000 businesses participate, reaching 0.75 million customers with a ratio of 2.91, 18.5% growth and 21.3% growth in consumption and consumption loans throughout the spring festival period.
We continue to roll out the basket of policies of stimulating domestic demand to continue to build out more personal loans, loans for relevant entities and credit card loans. In terms of stimulating personal consumption, we still lead amongst our peers.
We continue to handle more subsidy issuance by the government fiscal department, a lot of old for new policies for home appliances and other things. And last year, in 331 cities, we gave out CNY 20-plus billion worth of subsidies for the government, driving CNY 180-plus billion worth of consumption.
This year, we provide systematic support and actively enhance the efficiency of these events. Thirdly, we focus on key consumption areas and to support financial innovation.
We want to enhance the integration capability of our service spending, new types of spending, personal consumption type of model, and we want to adopt a new consumption model. We want new financial services to merge into new scenarios and merge with new forms of businesses.
And at CCBs [indiscernible] and our lifestyle app, we built a lifestyle platform, consolidating resources to provide our customers with relevant loans such as upgrading, renovation, buying a car, buying houses. We have a lot of one-stop service and financing solutions.
The next step, we're going to continue to work along the main line of stimulating domestic consumption to further leverage our own strong digitalization capabilities to further work alongside in tandem with the government to enhance the quality and efficacy of domestic consumption stimulation policies to further contribute to society. Okay.
That's the Q&A session for today. I'd like to thank everybody's participation.
Our management have engaged in a frank professional in-depth communication with respect to questions on everybody's minds. I hope that helped everybody better understand CCB's strategic measures, our performance and our development trends.
We have always cared about management of our market value and investor returns. We have already established the CCB Holdings Limited market value management scheme, and we have relevant provisions and principles to govern the work relevant in the management of our market value.
Up to late 2025, our market cap has reached USD 265 billion, which is a 25% increase compared with late 2024. We will continue to promote our high-quality development to continue to enhance value creation capabilities.
We will continue to use steady cash dividends to thank our investors to enhance our information disclosure and IR management to continue to promote our investment value to the market and actively implement our market value management mechanism. That's basically the content for today's event.
If you have any other questions and queries, please feel free to contact us at our IR team at our Board office. Finally, I wish everybody good day.
[Statements in English on this transcript were spoken by an interpreter present on the live call.]