• Coinbase's mobile balance summary crypto sending feature is temporarily unavailable, disrupting user transactions
  • The outage follows recent infrastructure failures affecting major cloud providers that support crypto platforms
  • Technical teams are working to restore functionality as users report issues with basic transfer operations

Coinbase Global has confirmed that sending cryptocurrency from the balance summary screen on its mobile application is temporarily unavailable, marking another service disruption for the crypto exchange giant. The feature outage prevents users from initiating transfers directly from their main balance overview, a core function for daily crypto operations.

The disruption comes just weeks after Coinbase experienced significant service interruptions tied to broader infrastructure failures. In October, widespread AWS outages in the us-east-1 region crippled multiple Coinbase services for nearly 16 hours, affecting login capabilities, trading operations, and crypto transfer functions across most product lines. That incident was followed by a November Cloudflare outage that caused front-end access issues for thousands of platforms worldwide, including Coinbase.

Technical teams are actively working to restore the mobile sending functionality, according to people familiar with the matter. The company's status page indicates ongoing efforts to resolve the issue, though no specific timeline for full restoration has been provided. Attempts to reach Coinbase representatives for comment on the current mobile-specific outage were not immediately successful.

While the underlying blockchain networks remain operational, the temporary loss of this mobile feature highlights the persistent vulnerabilities in crypto infrastructure. Industry observers note that despite cryptocurrency's decentralized ethos, trading platforms remain heavily dependent on centralized cloud providers and technical architectures that can create single points of failure.

Users attempting to send crypto via mobile are being directed to alternative methods within the app or to use the web platform, though some have reported workaround limitations. The disruption comes during normal trading hours in the Americas, potentially affecting real-time transaction activity for retail investors who rely heavily on mobile access.

Correction: An earlier version of this article misstated the duration of the October AWS outage; it lasted approximately 16 hours, not 12 hours.