- Business
- SHINSEGAE Information & Communication Co., Ltd. (035510.KS) operates as a global retail technology company in South Korea, specializing in digital transformation solutions for the retail sector through cloud computing, artificial intelligence, smart retail systems, and data analytics; it provides IT services including system integration, operation, commerce platforms, smart work tools, information security, metaverse platforms, and education solutions for online/offline learning and HRD BPO; IT distribution encompassing network/server equipment such as wired/wireless networks, transmission gear, servers, storages, software, retail hardware like electronic shelf labels, escalator sanitizers, wireless chargers, digital store solutions, digital/mobile devices, and game consoles/titles with IP licensing/publishing; as well as IT information services featuring cloud POS/membership systems, public/private clouds, data centers, robotic process automation, AI chatbots/forecasting/vision technologies, self-service stores, service robots, smart shelves, self-checkouts, smart vending machines, smart infrastructure for intelligent buildings/smart cities/homes/offices/IoT/EV charging via Spharos EV, and data intelligence platforms. Incorporated in 1997 and headquartered at 24F, 231 Teheran-ro, Gangnam-gu, Seoul, the company primarily serves retail clients with a data center in Gimpo-si, Gyeonggi-do, and employs around 1,414 people across its three main segments of IT Services, IT Distribution, and IT Information Services. Recent developments include the April 2025 launch and expansion of Sparos AI Vision-based retail solutions such as second-generation AI checkout counters with 99.5% accuracy, real-time store management analytics for congestion/cleanliness/customer behavior/shelf optimization, and advanced vision AI for unmanned stores; a strategic alliance with Databricks for its Data Intelligence Platform supporting demand forecasting, order automation, inventory/logistics optimization, markdown pricing, and generative AI with retrieval augmented generation; the August 2024 opening of Spharos Academy corporate training platform; the 2022 acquisition of PLGRIM e-commerce platform developer and launch of Spharos EV charging service; and completion of its data center in 2019 alongside public cloud MSP and AI R&D initiatives.