- CEO
- Olivier Dellenbach
- Full Time Employees
- 70
- Sector
- Technology
- Industry
- Software - Application
- Address
- 4, Rue du Port aux Vins Suresnes France 92150
- IPO Date
- Apr 12, 2000
- Business
- Coheris S.A. is a France-based software company specializing in customer relationship management (CRM), customer insight, and data analytics solutions. The company designs and markets software products that support CRM operations including sales force management, customer service support, marketing campaigns, and call center management. Coheris’ product suite extends to data analytics encompassing data mining, predictive analytics, machine learning, and business intelligence applications used to optimize business processes and enhance customer understanding across various sectors. Core offerings include Coheris CRM, Coheris Trade for sales force automation in retail and specialist channels, Coheris Merch for merchandising management, and Coheris SPAD for predictive analytics and advanced statistical modeling.
Founded in 1984 and headquartered in France, Coheris serves over 1,000 private companies and public sector organizations in more than 80 countries. It operates through a large partner network providing implementation and support services for its software solutions. The company’s technologies facilitate the management of customer relations in B2B and B2C markets, retail-specific requirements such as over-the-counter pharmacy product distribution, and remote sales optimization through mobile solutions like Coheris CRM Nomad and Coheris Merch Nomad.
Recent strategic activity includes the divestiture of a non-core business segment related to obsolete technology (TCLog), which was sold to software publisher Metrixware in late 2023 to better focus on its core CRM and data intelligence solutions. Coheris continues to emphasize innovation in digital and speech intelligence, cybersecurity, data science, and unified commerce applications, including digital in-store experiences, order management, e-merchandising, clienteling, and seller performance optimization. The company maintains a strong focus on expanding its business intelligence and predictive analytics capabilities to support decision-making in diverse industry segments.
Overall, Coheris positions itself as a leading European CRM and analytics software provider with an expanding footprint in customer data intelligence and digital transformation solutions, underpinned by a broad portfolio of specialized software tailored to improve sales force efficiency, merchandising strategies, and comprehensive customer insights.
This description reflects Coheris’ current product portfolio, geographic reach, and recent strategic refocus on its core software offerings as of late 2023 and 2024 initiatives.