Zendesk, Inc.
0M3F.L
London Stock Exchange77.47
USD
+0.02
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Zendesk, Inc.
0M3F.L
(London Stock Exchange)
Recent
price
77.47
P/E
ratio
- -
div
yld
- -
ROIC.AI
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in mil. unless spec.- Similar Companies
- Business
- Zendesk, Inc. delivers cloud-based software solutions that empower organizations globally to elevate their customer and employee service operations. The company's comprehensive offerings, available across the United States, Europe, the Middle East, Africa, the Asia Pacific, and other international markets, are built on a robust subscription model, catering to businesses from startups to large enterprises. At the core of its portfolio is the Zendesk Resolution Platform, an integrated suite providing an omnichannel experience. This encompasses Zendesk Support, a central system for efficiently tracking, prioritizing, and resolving customer inquiries across various digital and voice channels. Complementary tools include Zendesk Messaging, enabling real-time chat and communication via web, mobile, and social media platforms, and Zendesk Talk, a cloud-native call center solution. For self-service and agent productivity, Zendesk Guide provides a dynamic knowledge base, while Zendesk Explore offers advanced analytics and reporting to measure and enhance service quality. Additionally, Zendesk Sell is a dedicated sales customer relationship management (CRM) product, designed to streamline sales processes and improve pipeline visibility. Further extending its capabilities, the Zendesk Sunshine platform serves as an open, developer-friendly CRM foundation, built on Amazon Web Services. It facilitates the unification of customer data, creation of customized experiences, and automation of workflows, along with Sunshine Conversations for integrating diverse messaging channels. The company also provides a suite of developer tools, including APIs and mobile SDKs, for seamless integration and custom application development. Zendesk continuously advances its offerings with integrated artificial intelligence, featuring AI Agents, agent copilots, and intelligent automation across its platform to accelerate service at scale. Zendesk was established in 2007 and maintains its headquarters in San Francisco, California.