PlatinumOne Business Services
POBS.BO
Bombay Stock Exchange139.90
INR
-0.10
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PlatinumOne Business Services
POBS.BO
(Bombay Stock Exchange)
Recent
price
139.90
P/E
ratio
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div
yld
- -
ROIC.AI
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in mil. unless spec.- Similar Companies
- Business
- PlatinumOne Business Services Ltd. (POBS.BO) provides customer acquisition-focused business process management services (BPMS) and knowledge process outsourcing to mid-size and large corporations in industries including fast-moving consumer goods, real estate, furniture, insurance, consumer durables and software; core offerings encompass lead conversion through voice support, live web chat and follow-ups; customer support via omni-channel proactive engagement; channel management with proprietary CRM for partner recruitment, product communication, order processing and feedback; lead generation; sales enablement; and loyalty programs leveraging upsell and cross-sell for lifetime customer value optimization, all delivered through call centers employing predictive and preview dialing modes, AI technologies such as customer intent analytics, voice bots and call audits, and domain experts. Founded in 2008 as PlatinumOne Wealth Advisors Private Limited in Mumbai, Maharashtra, the company renamed to PlatinumOne Business Services Private Limited in 2015 and converted to a public limited company in 2020 ahead of its BSE SME listing in September 2021; it operates from headquarters at 7th Floor, A Wing, Ashar IT Park, Wagle Estate, Thane, Maharashtra, with approximately 600 employees across three centers including branches in Gurgaon, New Delhi and Kolkata. Recent developments include ISO 27001:2022 certification for its facilities featuring face recognition access, acoustic sound absorption and advanced infrastructure; sustained revenue growth to ₹30.1 crore with net profit of ₹0.83 crore; declaration of interim dividends of ₹2 per share in July and October 2025; and an employee-first culture led by IIM Kolkata and IIT Mumbai alumni emphasizing high retention, fairness and AI integration for client ROI in sectors served by clients such as Godrej Properties, Godrej Interio, Edelweiss Tokio Life, Lodha Group, Nippon and Capital Foods.