Shadowfax Technologies Limited engages in end-to-end, technology-driven logistics and delivery services, serving e-commerce, quick commerce, hyperlocal, and on-demand mobility segments in India and select international markets. It designs and operates a scalable, asset-light platform that connects merchants with a nationwide network of delivery partners to enable rapid last‑mile fulfillment, track-and-trace visibility, and doorstep delivery.
Main products and services:
- Core platform services: on-demand logistics platform integrating order management, fleet orchestration, route optimization, and real-time tracking; marketplace and enterprise solutions for merchants and brands.
- Last-mile delivery: end-to-end fulfillment for e-commerce, D2C, fashion, electronics, groceries, and other consumer categories; hyperlocal and quick-commerce delivery capabilities for time-sensitive orders.
- Franchise and partner network: managed delivery partner ecosystem with onboarding, compliance, and performance management; fleet optimization and capacity planning tools.
- Security and visibility solutions: Track & Trace functionality, image/video capture, rider verification, and delivery risk mitigation; SF Shield family of security features including real-time monitoring and fraud prevention.
- Digital commerce enablement: integrations with merchant systems (APIs, plugins) and support for multi-channel fulfillment across online marketplaces and direct-to-consumer channels.
- Value-added services: reverse logistics, refunds facilitation, and customer service integration to support post-delivery experiences.
Geographic operations:
- National footprint across India with coverage to tens of thousands of pin codes and 2,500+ cities, plus international or cross-border capabilities where applicable; regional hubs and delivery networks enable scalable nationwide reach.
Founding year and headquarters:
- Founded in 2015 and headquartered in Bengaluru, India.
Subsidiaries and corporate relationships:
- Operates as a standalone listed logistics technology company with a broad partner ecosystem; aligns with enterprise clients across e-commerce, hyperlocal, and on-demand mobility sectors.
Latest major company changes:
- Strategic expansion into instant delivery services across multiple categories, with focus on accelerating fleet modernization, scalability of the platform, and pursuing IPO readiness; ongoing partnerships and customer wins with major e-commerce and omnichannel retailers to expand delivery coverage and service levels; investments in security and AI-powered logistics infrastructure to enhance reliability and shipment integrity.