Telecom Plus Plc is a UK-based multi-utility supplier primarily operating under the Utility Warehouse (UW) brand. The company provides a comprehensive range of essential household and small business services including fixed-line telephony; mobile telephony operated as an MVNO on the EE network; broadband internet; gas and electricity supply; home insurance; and a prepaid debit card offering cashback rewards. Its business model leverages a multi-level marketing distribution channel through independent partners who recruit customers and distributors. Founded in 1996, Telecom Plus is headquartered in London, United Kingdom.
The company operates through two main subsidiaries: Utility Warehouse, which offers integrated utility and telecommunications services to residential customers, and Telecommunications Management Limited, which focuses on landline telephony for small and medium-sized enterprises as well as the 1pMobile consumer MVNO. Telecom Plus generates revenue from telecommunications services, utility services, sales via partner channels, and installation and maintenance services.
Recent major developments include the acquisition of two customer cohorts from TalkTalk Telecom Group Limited, totaling approximately 215,000 broadband and landline customers by late 2025. This acquisition expands Telecom Plus' customer base substantially, with the company projecting a 25% increase in total customers and emphasizing cross-selling opportunities across its product portfolio. The integrations are progressing on schedule, with positive early conversion rates for upselling additional services. Telecom Plus also reports record profits and customer growth, underpinning its confidence in future growth prospects. The company continues strategic investments in technology and customer service infrastructure to enhance operational efficiency and customer satisfaction.
Telecom Plus operates exclusively within the UK market, targeting residential consumers and small businesses, and remains focused on delivering bundled utility and telecommunications solutions designed for convenience and cost savings. The company’s integrated subscription-based services platform distinguishes it within the competitive UK utilities and telecom sectors.
This profile reflects Telecom Plus' status as a significant UK multi-service utility provider with ongoing strategic expansion fueled by acquisitions, product integration, and a strong partner network model.