- Business
- Xerox Holdings Corporation operates as a global workplace technology company specializing in the design, development, and sale of document systems, printing technology, software, and business process services. Its core products include multifunction printers (MFPs), digital printing systems, production printers, and related consumables; software solutions such as workflow automation and document management platforms; and IT services including managed print services and financial services through its Xerox Financial Services (XFS) segment. The company serves enterprises across North America, Latin America, Europe, the Middle East, Africa, India, and other international markets. Founded in 1903 and headquartered in Norwalk, Connecticut, Xerox distributes its products through direct sales, distributors, dealers, systems integrators, and e-commerce channels.
Recently, Xerox has undertaken significant strategic initiatives to enhance its product portfolio and expand its market presence. In 2024, it launched new AI-powered multifunction printers under the AltaLink C8200 and B8200 Series, featuring advanced workflow automation, enhanced security, and sustainability certifications. Xerox also introduced document management and workflow platforms such as Xerox Workflow Central and Intelligent Filer, emphasizing productivity and digital transformation in hybrid work environments. The company announced a major acquisition of ITsavvy, an integrated IT products and services provider, for $400 million, expanding its IT services capabilities. Additionally, Xerox revealed plans to acquire Lexmark International, Inc. in a $1.5 billion deal expected to close in the second half of 2025, aiming to strengthen its global print and managed print services business. In partnership developments, Xerox formed a strategic alliance with Taktiful Software Solutions to advance AI-powered digital embellishment technologies. The company also redesigned its operating model to focus on core print business stabilization, global business services productivity, and revenue diversification efforts.
Xerox operates primarily in the technology hardware, software, and services sectors targeting large enterprises with a focus on printing technology and digital workflow solutions. Its product and service innovations prioritize hybrid workplace needs, combining print hardware with software automation and IT solutions. The company maintains a significant presence across the Americas, EMEA, and Asia-Pacific regions, continually investing in technologies and partnerships to drive workplace productivity and sustainability. Xerox renamed itself from Xerox Corporation to Xerox Holdings Corporation in 2019 to reflect its broader holding company structure and strategic evolution. The company also actively invests in startups and growth-stage companies to augment innovation in its industry-leading printing and digital solutions portfolio.