The Western Union Company (NYSE: WU; LSE: 0LVJ) is a multinational financial services provider specializing in cross-border money transfers and payment solutions. Founded in 1851 as the New York and Mississippi Valley Printing Telegraph Company in Rochester, New York, and headquartered in Denver, Colorado, the company operates a global network spanning over 200 countries and territories with hundreds of thousands of agent locations, digital platforms, and business partnerships. It serves consumer-to-consumer transmittals, consumer-to-business payments, and business solutions for small and medium-sized enterprises, targeting migrant workers, unbanked populations, and international businesses through retail agents, mobile apps, online portals, and APIs.
The company offers consumer money transfer services for sending and receiving funds via cash pickup, bank deposits, mobile wallets, or home delivery; bill payment services including utilities, credit cards, and government fees; money orders; retail foreign exchange; prepaid netspend cards; lending products; and media network services. Business solutions encompass mass payouts, cross-border payments, foreign exchange hedging, and white-label digital transfer platforms for partners. Consumer services include digital asset network features such as stablecoin integrations for faster remittances.
In recent developments, Western Union announced in August 2025 its agreement to acquire International Money Express Inc. (Intermex) for approximately $500 million in cash, or $16.00 per share, to strengthen its U.S. retail presence, expand in the Americas, realize $30 million in annual cost synergies within two years, and accelerate digital customer growth; the deal awaits regulatory approvals and is expected to close in mid-2026. In November 2025, the company unveiled its "Beyond" strategy at Investor Day, targeting 20% revenue growth to $5 billion and 30% adjusted EPS growth by 2028 through digital-first expansion, AI integration, consumer services enhancements, and the launch of its USDPT stablecoin in the first half of 2026 for seamless digital dollar transactions via exchanges and wallets. These initiatives build on ongoing digital transformation efforts to diversify revenue and improve cross-border efficiency.