- Business
- Softfront Holdings is a Japanese technology firm specializing in the development and delivery of communication software and related services. The company's operations center on real-time communication technologies, providing solutions that encompass voice, video, and messaging capabilities, alongside bespoke development projects. Among its key offerings are commubo, an AI-driven voicebot platform designed to facilitate natural conversations and automate customer interactions, which recently saw enhanced integration with omnichannel contact center systems. They also provide telmee, a cloud-based service aimed at automating various telephone business functions, and SITE PUBLIS, a robust content management system for comprehensive website administration. Furthermore, Softfront Holdings engages in the creation and distribution of web-based products and services, website construction, and offering support for their effective utilization, while also serving as an intermediary for IT solutions. The entity was established in 1997 in Tokyo, Japan, and adopted its current name, Softfront Holdings, in August 2016.