- Business
- Cybozu, Inc. (4776.T) develops, sells, and operates groupware solutions and teamwork enhancement methods for businesses worldwide. The company offers core products including Kintone, a no-code/low-code customizable digital workplace platform for managing data, tasks, workflows, and communication with over 37,000 subscriber companies; Garoon, enterprise groupware for mid-to-large organizations featuring access control, approval delegation, and third-party integrations available in Japanese, English, and Chinese; Mailwise, a team email management platform with client information handling and bulk email capabilities; and Cybozu Office, a user-friendly scheduling and information-sharing solution for small and medium-sized enterprises in Japan. It provides these as on-premises licenses, cloud-based SaaS subscriptions, and related services such as system integration, implementation consulting, and high-value-added support. Cybozu operates primarily in Japan with global expansion through offices in Tokyo (headquarters at Tokyo Nihombashi Tower, Chuo-ku), Osaka, Matsuyama, Nagoya, Fukuoka, Hiroshima, Sendai, Sapporo, Yokohama, Naha, Shanghai, Shenzhen, Chengdu, Taipei, Ho Chi Minh City, San Francisco, Sydney, Bangkok, and Kuala Lumpur; it serves diverse sectors including manufacturing, ICT, wholesale/retail, public administration, finance, and local governments. Founded in 1997 in Matsuyama City, Ehime Prefecture, the company employs 1,321 consolidated staff and lists on the Tokyo Stock Exchange Prime Section. Recent developments include the July 2024 launch of the Kintone Wide Plan for large-scale deployments with 1,000+ users, enhanced API limits, and enterprise features like app analysis and process visualization; November 2024 pricing revisions across cloud plans to fund R&D and operations; October 2024 releases of the Email Sharing Option for Kintone integrating email with apps and the Kintone-Bugyo Cloud integration with OBC; beta launch of the Kintone AI Assistant using retrieval-augmented generation; growth to 500 partners and over 400 integrated services with AI expansions; establishment of Kintone (Thailand) Co., Ltd. in Bangkok and Naha Contact Center in June 2024; receipt of SOC 2 Type II assurance for Kintone in August 2024; and organizational additions of Global and Enterprise Business Divisions in 2024-2025 to target international and large-enterprise markets.