- Business
- Youzan Technology Limited (8083.HK) is an investment holding company principally engaged in the merchant service business, providing e-commerce software-as-a-service (SaaS) products and comprehensive solutions to enable merchants to conduct online and offline operations. The company offers subscription solutions including Youzan WeiMall for social, content, private domain, cross-border e-commerce and branded flagship mall operations; Youzan Retail, Youzan Store and Youzan Chain for chain store management, multi-channel sales including group purchases, takeout, ordering and membership operations; Youzan Beauty for lifestyle beauty, derma management, manicure, eyelash art, health care and hair care chains; Youzan Education; Quntuantuan for community leaders and influencers; and AllValue for overseas Chinese merchants in pet supplies, flowers, gifts, mothers and infants, cakes, daily groceries, clothing, footwear and fresh produce with WeChat mini programs, Xiaohongshu overseas stores and e-commerce websites supporting multi-language, multi-currency and local delivery. It provides merchant solutions comprising third-party payment services, Youzan Worry-free Shopping for consumer protection, Youzan Distribution for merchandise sourcing, Youzan Promotion for traffic monetization, Youzan Logistic Solutions and other value-added services including Rapid Settlement and Consumer Finance; PaaS offerings via Youzan Cloud for customization; and an intelligent consumer operation system powered by Jarvis AI integrating models such as Alibaba Tongyi, Tencent Hunyuan, Huawei Pangu and DeepSeek for business analysis, marketing planning, intelligent agents like WeChat Mini Store Custodian, inventory management, order monitoring, content creation and omni-channel automation. Youzan Technology operates primarily in the People's Republic of China with additional presence in Japan and Canada, targeting startups, emerging retail brands, chain retailers and service merchants in sectors such as cake baking, cultural tourism retail, tea drinks, beauty, medical health, catering, shoes and clothing, mother and baby and cross-border e-commerce. Founded in 1999 and headquartered at Unit 1511, 15/F, Shui On Centre, No. 6-8 Harbour Road, Wan Chai, Hong Kong, with principal operations in Hangzhou, China, the company changed its name from China Youzan Limited in August 2024 and reported gross merchandise volume of approximately RMB102.8 billion in 2024 with 55,833 paying merchants. In recent developments, Youzan achieved adjusted EBITDA of RMB121 million in 2024, up 288% year-on-year, with revenue renewal rate for target customers at 68% and new retail at 86%; launched an intelligent agent marketplace in December 2024; integrated AI across products for over 60 million members and 100 million enterprise WeChat fans; completed over 700 product updates in new retail; and sustained profit growth amid a shift to active expansion in 2025 focusing on AI-driven consumer operations and omni-channel digitization.