- Business
- Suruga Bank Ltd. is a regional Japanese bank headquartered in Shizuoka, Japan, established in 1951. It provides a broad range of financial services including retail banking, corporate banking, asset management, and real estate financing. The bank's core products and services encompass deposit services; loan services with a strong emphasis on housing and real estate loans which account for about 60% of its loan portfolio; domestic and foreign exchange transactions; securities and investment trust sales; credit card services; guarantee services; leasing; and insurance products through subsidiaries. Suruga Bank targets individual customers, small and medium-sized enterprises (SMEs), and the real estate sector, with over 1 million active accounts primarily within Japan.
Recent major changes include a strategic reorganization into four autonomous profit centers—Community Bank, Direct Bank, Greater Tokyo/Wide-Area Bank, and Market Finance—to enhance business agility and revenue diversification. The bank is actively pursuing digital transformation by upgrading its mobile banking app and expanding digital transaction capabilities, now accounting for over 70% of transactions. It is undertaking a core banking system cloud migration project slated to launch soon, accelerating the use of generative AI and data analytics for improved customer service and operational efficiency. Suruga Bank has also dissolved its previous capital and business alliance with Nojima Co., Ltd., and completed share repurchase programs to optimize shareholder value. Collaborations with entities like Credit Saison focus on expanding the real estate finance and guarantee business segments.
Suruga Bank operates primarily in Japan, holding a significant regional market share with total assets around ¥3.84 trillion as of the fiscal year ending March 2023. The bank reported net income growth to ¥18.6 billion in fiscal 2023 and maintains a stable Tier 1 capital ratio above 10%. Its strategic focus remains on expanding new business revenue, reducing credit costs, cost structure reforms, and leveraging technology to drive sustainable growth and enhanced customer experience across its financial services portfolio. The bank emphasizes innovation, customer-centric solutions, and sustainability in alignment with evolving market demands.