- Business
- Waitr Holdings Inc. (ASAPQ) operates an online ordering technology platform that connects restaurants, merchants, drivers, and diners across certain cities in the United States; the platform facilitates delivery, carryout, and dine-in options for food, alcohol, convenience items, grocery, flowers, auto parts, and other products. Through its ASAP.com brand, the company provides on-demand ordering services and refers third-party payment processing solutions tailored for restaurants and merchants. Waitr Holdings operates in two primary segments: online ordering services and third-party payment processing referral services; it targets mid-sized restaurants, national chains, grocery stores, and e-commerce partners primarily in underserved U.S. markets spanning over 22 states.
Founded in 2013 and headquartered in Lafayette, Louisiana, the company expanded its footprint through key acquisitions including Bite Squad in 2020 for approximately $323 million, which broadened operations to over 86 markets, and Delivery Dudes in 2021 for about $23 million. In 2021, Waitr acquired cannabis-focused payment processors ProMerchant, Flow Payments, and Cape Cod Merchant Services, alongside a planned but uncompleted purchase of Retail Innovation Labs. The company rebranded to emphasize its ASAP platform in 2022, shifting strategic focus toward non-restaurant deliveries including cannabis, as part of a trademark settlement with Waiter.com.
In April 2024, Waitr Holdings Inc., along with affiliates, files a voluntary petition for Chapter 7 liquidation in the U.S. Bankruptcy Court for the District of Delaware, marking a significant operational wind-down. Prior to this, the firm supported around 412 employees and maintained technology operations centers in Louisiana. The stock trades on OTC markets at nominal values, reflecting post-bankruptcy status.