- Business
- AudioCodes Ltd. is a technology company specializing in advanced communications software, products, and productivity solutions tailored for enterprises and service providers globally. Founded in 1993 and headquartered in Or Yehuda, Israel, AudioCodes offers a broad range of solutions including cloud session border controllers (SBCs); multi-service business routers (MSBRs); IP phones and meeting room solutions; management, analytics, and Voice.AI software applications; and value-added telephony and networking products. Its product categories are segmented into enterprise solutions designed to simplify unified communications and contact center implementations; service provider solutions featuring high-performance CPE devices for on-premises connectivity to cloud UC services and SIP trunks; and Voice.AI offerings leveraging voice recognition, artificial intelligence, and machine learning technologies for voice-driven customer engagement and contact center automation.
Recently, AudioCodes has accelerated its strategic focus on AI-powered communication solutions and hybrid work innovations, launching AI-native applications such as the Voca CIC, an Azure-native AI-centric contact center for Microsoft Teams, along with SmartTAP 360 for enterprise recording and meeting insights tools that support compliance and collaboration. The company is expanding its conversational AI services rapidly, with over 50% growth in bookings in 2024 and plans to extend its Teams-based solutions to other platforms like Zoom, Google Meet, and Cisco Webex while adding multi-language support for European markets. In 2024 and 2025, AudioCodes has strengthened its market position through partnerships and investments, including recognition of Enreach as a significant partner in the AudioCodes Live Platform ecosystem and continued backing from investors such as Morgan Stanley. The company also secured court approval for a substantial share buyback program as part of its capital strategy.
Operating across North America, Europe, Asia, Latin America, and the Middle East, AudioCodes serves a global customer base with approximately 1,000 employees worldwide. It maintains a diversified product portfolio supporting all-IP voice networks, unified communications-as-a-service (UCaaS), and hosted business services, both on-premises and cloud-based. AudioCodes continues to enhance its product capabilities and market reach through ongoing innovation, strategic partnerships, and acquisitions, maintaining its leadership in the voice networking and AI-driven communications sectors. Its recent software releases include advanced features for session border controllers that support IPv6, configurable network parameters, and enhanced management tools, demonstrating its commitment to evolving customer needs and technology trends.