Capita plc
CTAGY
Other OTC17.10
USD
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Capita plc
CTAGY
(Other OTC)
Recent
price
17.10
P/E
ratio
- -
div
yld
- -
ROIC.AI
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in mil. unless spec.- Similar Companies
- Business
- Capita plc is a United Kingdom-based consulting, transformation, and digital services company specializing in business process outsourcing and professional services. It provides a comprehensive range of solutions including consulting services; business process services such as pension administration and customer management; technology solutions including software publishing, IT services, and digital interaction; and contact center services. Capita's offerings cater to both public and private sector clients, covering local and central government, defense, financial services, healthcare, telecoms, and retail sectors primarily within the UK, but also extending operations throughout Europe, Africa, and Asia. Founded in 1984 and headquartered in London, Capita operates several distinct business segments including Capita Public Service, Contact Centre, Pension Solutions, and Regulated Services. In the last 1-2 years, Capita has undertaken significant strategic changes, including divesting its property and infrastructure consultancy divisions (Capita REI and GL Hearn), which were acquired by WSP Global in late 2022 to refocus on core outsourcing and digital services. More recently, Capita completed the acquisition of Trustmarque Solutions Ltd from Liberata in 2024, enhancing its technology reseller and service integration capabilities, particularly around enterprise cloud services and Microsoft partnerships. The company has also emphasized digital transformation and cloud migration for its clients, including solutions powered by AWS, shifting from traditional manual services toward automated and technology-driven offerings. Capita's recent contract wins increased significantly in 2025, reflecting growth in its public service and private sector outsourcing business with over £969 million in total contract value secured in the first five months of 2025. Operational improvements include offshoring initiatives to global delivery centers in India and South Africa to optimize cost efficiency in contact center operations. Capita's business model leverages technology-enabled, people-based services designed to enhance client operational efficiency and customer experience delivery. Its product portfolio includes business consultancy and outsourcing solutions tailored for government, financial services, and public sector entities; advanced contact center outsourcing with a presence across EMEA and select global markets; comprehensive pension scheme administration services; and regulatory compliance consulting. The company continues to streamline its operations and align its portfolio towards scalable, technology-driven services while divesting non-core assets to drive profitability and sustainable growth. This detailed orientation reflects Capita's position as a leading UK outsourcer focused on digital transformation, consulting, and integrated business process services, maintaining a strong presence in its home market while expanding selectively internationally through targeted technology acquisitions and strategic divestitures.