- Business
- Digital Workforce Services Oyj delivers comprehensive intelligent automation and robotic process automation (RPA) solutions to clients worldwide. The company provides a suite of automation delivery services, encompassing expert talent augmentation across intelligent automation analysis, development, testing, quality assurance, and data science disciplines. It also offers full automation implementation, managing the complete lifecycle from strategic planning and definition to design, development, and deployment of intelligent automation systems. Beyond implementation, Digital Workforce offers robust advisory services, including value discovery workshops focused on impact assessment, strategy alignment, potential evaluation, and process transformation powered by intelligent automation, aiding executive leadership in grasping its commercial advantages. Their capability development services guide Intelligent Automation Centers of Excellence and automation teams in building internal expertise through trusted advisor roles, specialized programs, and infrastructure consulting. Additionally, the firm conducts training courses designed for citizen and RPA analysts, developers, and program managers. The company’s managed services portfolio features its Robot as a Service platform, which seamlessly integrates robotic process automation with Microsoft cognitive services and advanced Azure functionalities like data lakes, functions, and analytics. This offering extends to Roboshore, a comprehensive RPA managed service, and Run Management for ongoing RPA maintenance. Digital Workforce also develops automation programs, such as the Robotic Operating Model Acceleration program for intelligent automation solutions, and the IA Cloud Migration program, supporting organizations in transitioning existing automation portfolios to cloud-based platforms. A key recent advancement includes the expansion of its Outsmart platform with Enterprise AI Agents to revolutionize knowledge work. Digital Workforce serves a diverse client base across numerous industries, including banking, healthcare and social care, insurance, manufacturing and logistics, various services, and public sectors, with a particular focus on healthcare pathway automation strengthened by the acquisition of e18 Consulting Ltd in October 2025. Established in 2015, the company operates from its headquarters in Helsinki, Finland.