- Business
- ESAF Small Finance Bank Ltd (ESAFSFB.BO) operates as a scheduled small finance bank focused on providing banking services and small loans to underbanked and rural customers in India. The bank offers a comprehensive range of products and services including micro loans, retail loans such as gold loans, mortgage loans, mobility loans and agricultural loans, loans to micro, small and medium enterprises (MSMEs), loans to financial institutions, corporate loans, savings accounts including the Rainbow Savings Account for the transgender community, deposits, debit cards, internet banking, mobile banking, WhatsApp banking, doorstep delivery services and bill payment services; it holds an RBI Authorised Dealer Category I license for foreign exchange dealings. Headquartered in Thrissur, Kerala and founded in 1992 as an NGO before transitioning to a small finance bank in 2017 via RBI license, the bank maintains approximately 788 branches across 24 states and union territories with a focus on financial inclusion for low-income and marginalised segments. Recent developments include plans to raise Rs 300-500 crore in Tier-1 capital approved in September 2025 to support growth and maintain capital adequacy amid a de-risking strategy that reduced unsecured micro loans from 67% to 46% of the portfolio, expansion into secured retail lending segments, a partnership with SugarCRM in 2025 to enhance digital banking for over 9 million customers, a strategic alliance with Maruti Suzuki India for vehicle financing targeting tier-II and tier-III cities, board approval for a Rs 735 crore bad loan sale to an asset reconstruction company, mobilisation of Rs 135 crore from anchor investors and implementation of e-signatures for micro loan disbursals alongside opening of its 700th branch in 2023. The bank continues to prioritise asset quality improvements and geographic diversification away from high concentration in Kerala while navigating sector-wide stresses in microfinance.