- Business
- PT XLSMART Telecom Sejahtera Tbk is an Indonesian telecommunications company that provides a comprehensive range of telecommunication and multimedia services. The company operates in two main segments: GSM mobile services and telecommunications network and information technology services. Its product offerings include cellular mobile network services; closed fixed network services; internet services, including broadband for home and mobile; internet telephony; data communication systems; packet switched local fixed network; voice over Internet protocol (VoIP) services; digital content; mobile communication and telecommunication services; SIM card sales; leased lines; and telecommunications infrastructure such as towers. Its key consumer-facing brands include XL, AXIS, XL Prioritas, and XL SATU, with the latter providing fixed broadband internet through fiber optic connections delivering speeds up to 1 Gbps. The company also offers business solutions including mobile communication, fixed connectivity, cloud and data center services, and Internet of Things (IoT) solutions. Founded in 1989 and headquartered in Jakarta Selatan, Indonesia, XLSMART has expanded its network capabilities to include 2G, 4G LTE, and 5G NR technologies alongside optical fiber infrastructure.
A major recent change for the company is its formation through the merger of XL Axiata and Smartfren Telecom, completed in 2025. This merger was approved by shareholders and resulted in the dissolution of Smartfren and its subsidiaries into XL Axiata, rebranding the combined entity as PT XLSMART Telecom Sejahtera Tbk. The merger aims to create a stronger digital Indonesia by integrating networks, platforms, and improving signal quality while targeting significant cost efficiencies estimated at around US$1.5 trillion. The combined company operates under joint control of parent companies Axiata Group and Sinar Mas, each holding a 34.8% stake. Recent expansions include ongoing 4G network expansions, replacement of 4G cards, fiberization projects, 5G rollouts, and fulfilling Universal Service Obligation (USO) commitments across Indonesia. These efforts are designed to enhance the company’s service quality and coverage, supporting both consumer and enterprise markets within Indonesia.
The company serves a wide range of customer segments including individual consumers, enterprises, and government institutions within Indonesia. Its telecommunications services cover mobile and fixed voice communications, high-speed internet access, data services, and digital content delivery. XLSMART operates extensively across Indonesia, prioritizing network improvements and digital innovation to maintain competitive positioning in Indonesia’s dynamic telecommunications market. The company’s strategic moves and new branding reflect its ambition to become Indonesia's most loved telecommunication company and workplace by 2027, embracing a digital transformation to lead Indonesia’s digital economy forward.
Thus, PT XLSMART Telecom Sejahtera Tbk stands as a prominent, diversified Indonesian telecom operator with a broad portfolio of telecommunication products and services optimized for consumer and enterprise clients, reinforced by major recent merger-driven strategic realignments and network advancements.