FirstGroup plc is a prominent transport provider operating across the United Kingdom and Ireland. The company structures its operations into two primary divisions: First Bus and First Rail. The First Bus segment delivers local and intercity bus services, managing a substantial fleet of over 4,500 vehicles across its various routes in the UK and Ireland. Within its First Rail division, the company oversees passenger rail networks, providing comprehensive long-distance, commuter, regional, and sleeper services. This includes government-contracted operations such as Avanti West Coast, where it holds a 70% stake, and Great Western Railway. Additionally, FirstGroup runs open-access rail services through brands like Hull Trains and Lumo. The company also operates tram services on the London Tramlink network. FirstGroup's revenue model combines direct passenger fares with contractual agreements from national and local government bodies, with roughly half its income derived from each source. The company aims to provide accessible and convenient mobility solutions, enhancing quality of life by connecting people and communities, and recently focused its strategy on its core UK public transport businesses following the divestment of its North American operations in 2021. Founded in April 1995 through a merger, with roots tracing back to the deregulation of UK bus services in the 1980s, FirstGroup plc is headquartered in Aberdeen, Scotland. Recent developments include investment in bus fleet electrification and plans to expand open-access rail services, despite the future transfer of the South Western Railway contract to public ownership impacting rail revenue.