- Business
- Fidel Softech Ltd. (NSE: FIDEL) provides language technology consulting and IT services focused on localization, digital transformation, and enterprise solutions with last-mile delivery in local languages. The company offers technology implementation services including software development, testing, enterprise solution implementation and support for ServiceNow, Automation Anywhere, Infor SyteLine, AWS, Power BI, and cloud infrastructure; localization and language services such as translation, software localization, video subtitling, transcription, annotation for voice, video, and text, multilingual data creation for AI-ML, and engineering services; consulting and staffing for developers, testers, project managers, bilingual engineers (Japanese and English), automation engineers, and enterprise support engineers; as well as proprietary solutions like Nintei for FIX connectivity testing and OMS for order management systems.
Founded in 2003 and headquartered in Pune, India, with additional offices in Hyderabad, India, a strong presence in Japan, and a newly operational U.S. subsidiary, Fidel Softech serves clients across industries including technology, e-commerce, and manufacturing, with major customers such as SAP, Amazon, Flipkart, Nykaa, and Persistent. The company operates in India, Japan, the United States, Europe, the Middle East, and Asia Pacific, emphasizing Japan market expertise, AI-enabled services like multilingual LLM data collection and chatbot integration, and bilingual professional services.
In recent developments, Fidel Softech approved the acquisition of Fidel Technologies KK in Japan during a board meeting in early 2025 to strengthen topline growth, enable cross-selling, and enhance shareholder alignment; signed a letter of intent for the same acquisition on January 30, 2025, pending approvals. The company launched operations at its 100% owned U.S. subsidiary FidelSoft Inc., recording initial revenues in Q4 FY 2024-25 and approving a $3 million equity investment for a proposed U.S. acquisition; added 11 new customers and hired 11 employees in the same quarter, achieving 114% YoY revenue growth to INR 14.61 crore and 37% full-year growth to INR 55.04 crore. Fidel continues to invest in AI competencies, managed services, e-learning localization, and inorganic growth opportunities while maintaining a debt-free position with positive cash flows.