- CEO
- Mariano Fernando Oriozabala
- Full Time Employees
- 2,232
- Sector
- Industrials
- Industry
- Specialty Business Services
- Address
- Avenida Drive Cardoso De Melo 1855 São Paulo SP Brazil 04578-910
- IPO Date
- May 7, 2021
- Business
- Infracommerce CXaaS SA (IFCM3.SA) provides an integrated ecosystem of digital solutions for e-commerce brands and industries across Latin America; its modular white-label platform enables control over go-to-market digitization through superior consumer experiences, encompassing omnichannel technology, fulfillment operations, and fintech services. Core offerings span five verticals: infra.digital for management, consulting, and operations including brand site and marketplace management, eMarketing, customer support, and 360-degree dashboards; infra.tech (or infra.shop) for e-commerce platforms, digital commerce omnichannel systems, custom integrations, and app development supporting B2C, B2B, physical, digital, and marketplace models; infra.data for data intelligence, business analytics, AI-driven insights, web analytics, martech, and cloud data warehousing; infra.pay for billing solutions including payment gateway management, analytics, fraud prevention, and credit services like online payments and trade financing; and infra.log for logistics encompassing warehousing, fulfillment, last-mile delivery, and post-sale support via 11 distribution centers. The company serves major clients such as Ambev, Nike, Samsung, Motorola, Diageo, Unilever, Coca-Cola, Pandora, Reebok, Levi's, Guess, Mondelez, Swarovski, and over 500 other brands across luxury, FMCG, footwear, sports, apparel, electronics, beauty, home, and department store segments; founded in 2012 and headquartered in Sao Paulo, Brazil, it employs around 2,000 people with operations in Brazil, Mexico, Colombia, Peru, Chile, Argentina, and Uruguay. Recent developments include the completion of Latin American integration in January 2024 with Brandlive, Ecomsur, and Summa Solutions, positioning it as the region's largest e-commerce service provider; a binding restructuring agreement signed on October 7, 2024, alongside management changes; a capital increase and bonuses announced on November 7, 2024; receipt of new funds and appointment of a VP of Finance and IRO on October 22, 2024; a restructuring plan disclosed on August 13, 2024; and earlier acquisitions of Tatix for advanced technology solutions and Synapcom for e-commerce project development and operations.