- Business
- Just Dial Limited (JUSTDIAL.BO) operates as India's leading local search engine, providing comprehensive discovery and transaction services for businesses and consumers across multiple platforms including its website, mobile apps for Android and iOS, voice search via the pan-India number 8888888888, and SMS. The company offers core products and services such as the JD app for business discovery with user ratings, location-based search, 360-degree images, movies, news, sports, stocks, and augmented reality listing finder; JD ratings tool; JD business app for managing listings; JD Mart, a B2B marketplace for micro, small, and medium enterprises; JD analytics dashboard for customer interaction insights, leads tracking, missed call alerts, review responses, competition trends, and feedback; JD Omni, a cloud-based end-to-end business management solution for SMEs including inventory, billing, and logistics; JD Pay for digital payments; JD Social for curated content aggregation from social media, TV, news, and other sources; JD Xperts for on-demand services like salon, repairs, plumbing, electrical, cleaning, pest control, fitness, and yoga; Search Plus services enabling transactions such as online food orders, doctor appointments, movie tickets, cab/flight/bus bookings, grocery orders, laundry pick-up, and courier services; online self-sign-up; and real-time chat messenger for seamless user-business communication. Founded in 1996 by V. S. S. Mani and headquartered in Mumbai, Maharashtra, the company maintains offices in major Indian cities including Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, New Delhi, Hyderabad, Jaipur, Kolkata, and Pune, serving urban, semi-urban, and Tier 3 markets nationwide with a database of approximately 48.8 million active listings and 613,290 paid campaigns as of FY 2024-25. A subsidiary of Reliance Retail Ventures Limited, which acquired a controlling 66.95% stake in July 2021 for approximately ₹3,497 crore, Just Dial has focused recent strategic expansions on hyperlocal growth through regional partner onboarding in Tier 3 cities, Generative AI integration for enriched listings and chatbots handling over 1 million monthly queries, mobile app enhancements driving 30% download growth, self-serve merchant flows and revamped leads analytics, JdMart upgrades for improved catalog quality and onboarding, plans to launch five new services in e-commerce, online payments, service reviews, and enhanced listings, and investments of ₹150 crore in FY 2023 for AI and machine learning, contributing to FY25 revenue of ₹1,141.9 crore (up 9.5% YoY), net profit of ₹584.2 crore (up 61% YoY), and quarterly unique visitors averaging 190.4 million.