LiveVox Holdings, Inc.
LVOXU
NASDAQ Global Select3.60
USD
-0.35
- -
LiveVox Holdings, Inc.
LVOXU
(NASDAQ Global Select)
Recent
price
3.60
P/E
ratio
- -
div
yld
- -
ROIC.AI
Capital Structure
FRC
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in mil. unless spec.Working Capital
FRC
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in mil. unless spec.Growth Rates
FRC
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in mil. unless spec.Quarterly Revenue
FRC
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in mil. unless spec.Quarterly Earnings Per Share
FRC
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in mil. unless spec.Quarterly Dividends Per Share
FRC
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in mil. unless spec.- Similar Companies
- Business
- LiveVox Holdings, Inc. develops and provides cloud-based contact center software designed to enhance customer engagement and optimize contact center performance. The company's core products include omnichannel communications solutions such as inbound and outbound voice services; interactive voice response (IVR) and contact flow management; customer relationship management (CRM) tools including contact manager and data integration utilities; AI-driven virtual agents and bots; SMS messaging, email, and web chat capabilities; as well as workforce engagement management (WEM) solutions covering call and screen recording, quality management, speech and text analytics, agent scheduling, and campaign management. LiveVox serves multiple industries, including financial services, telecommunications, healthcare, consumer retail, business process outsourcing (BPO), and collections. It operates primarily in North America and is headquartered in San Francisco, California. The company was founded in 2000. In a major recent development, LiveVox Holdings was acquired by NICE Ltd., a global leader in customer experience platforms and AI solutions, through its subsidiary inContact, Inc. The transaction, valued at approximately $430 million, was completed in December 2023. This acquisition is expected to create a comprehensive conversational AI-powered outreach platform and is projected to be accretive to NICE's operating income, margin, and non-GAAP EPS in 2024. Following the acquisition, LiveVox was delisted from Nasdaq and is now part of NICE's portfolio, marking a significant strategic expansion in NICE's cloud contact center offerings. This union enhances LiveVox’s capabilities by integrating NICE’s advanced AI technology, further supporting LiveVox’s mission to transform customer engagement through scalable, reliable, and cost-efficient communication solutions. The acquisition also represents a significant operational and strategic shift, positioning LiveVox within a larger global platform for proactive customer outreach and AI-driven contact center innovation.