- Business
- One97 Communications Limited (Paytm) is an Indian multinational technology company that provides digital payment and financial services to consumers and merchants through its flagship Paytm brand; core offerings include UPI-based payments, mobile and DTH recharges, bill payments for electricity and utilities, loan EMI repayments, travel bookings encompassing flights, buses, trains, and international flights, credit cards such as Paytm HDFC, SBI Card, and Axis Bank variants with cashback, insurance brokerage via a transparent marketplace, investment services through Paytm Money featuring margin trading facility at competitive rates, merchant solutions like payment gateways, UPI QR codes, soundboxes including Paytm Pocket Soundbox and Music Soundbox, payouts, smart POS billing, postpaid services, and e-commerce via Paytm Mall. Founded in 2000 by Vijay Shekhar Sharma and headquartered in Noida, India, the company operates primarily in India with regional offices in Mumbai, Bengaluru, Pune, Chennai, and Kolkata, and maintains a global presence across Africa, Europe, the Middle East, Southeast Asia, and recent expansions into Singapore. Subsidiaries encompass Paytm Payments Bank, Paytm Payments Gateway, Paytm Payout, Paytm Money, Paytm Insurance, Paytm Insider, Paytm Postpaid, Paytm for Business, and Paytm First Games, targeting individual consumers, small businesses, MSMEs, and enterprises with a focus on financial inclusion and digital commerce. Recent developments include a major group restructuring in October 2025 to simplify its corporate structure by acquiring stakes in subsidiaries such as Paytm Financial Services Limited, Admirable Software, Mobiquest Mobile Technologies, Urja Money, Fincollect Services, Paytm Emerging Tech, Paytm Insuretech, and Paytm Life Insurance, making most of them wholly owned entities; incorporation of Paytm Singapore Pte Ltd in June 2025 by subsidiary Paytm Cloud Technologies to distribute merchant payments and financial services in Singapore; partnership with SBI Mutual Fund in February 2025 to launch the JanNivesh Rs 250 SIP scheme with flexible contribution options; collaborations with FlixBus in 2024 for bus ticketing and a US$12.06 million investment in GIFT City for AI-driven remittances and product development; alongside product innovations like next-gen co-branded RuPay credit cards with SBI Card and NPCI, and Vijay Shekhar Sharma's acquisition of a 10.30% stake from Antfin.