- Business
- PUDO Inc. is a technology-driven logistics company specializing in e-commerce parcel services, primarily offering a network of third-party pick-up and drop-off (PUDO) locations for package returns and deliveries across Canada and the United States. The company operates the PUDOpoint network, which includes parcel pick-up and drop-off counters and smart locker solutions designed to solve last-mile delivery challenges for online retailers, logistics providers, and consumers. Its core offerings include secure parcel pick-up and drop-off points at staffed retail counters, convenience stores, and automated smart lockers; services facilitating efficient package returns; and technology platforms enabling paperless shipping, white-label solutions, product inspection, and identity verification.
Founded in 2015 and headquartered in Toronto, Canada, PUDO Inc. has established one of North America's largest e-commerce pick-up and drop-off networks. It serves e-commerce retailers, logistics providers, third-party logistics companies, and consumers by providing accessible, flexible, and cost-effective parcel delivery and returns solutions, enhancing consumer convenience and reducing delivery friction.
In recent strategic developments, PUDO Inc. announced a significant partnership with Annex Brands in August 2025, enabling the company to expand the PUDOpoint network by integrating over 570 Annex Brands retail locations across the United States. This partnership effectively doubles PUDO’s footprint in the U.S. market from approximately 800 to 1,370 locations, enhancing consumer access to parcel services and supporting the company's North American growth objectives. Additionally, in 2025, PUDO formed a strategic alliance with GoLocker to advance urban logistics through smarter deliveries and seamless returns, focusing on innovation in last-mile urban parcel handling. PUDO continues to scale its network and offer tailored solutions to retail, courier, and 3PL customers, emphasizing environmental sustainability, traceability, and operational efficiency.
PUDO Inc. operates within the air freight and logistics industry, categorizing its business under transportation services. The company leverages technology to provide a robust ecosystem connecting retailers, carriers, and consumers via its proprietary platform and extensive network, focusing on solving critical e-commerce delivery and returns challenges in North America through its PUDOpoint™ Counters and smart delivery solutions.
This comprehensive business model, combined with recent partnerships and network expansions, underscores PUDO Inc.’s strategic positioning as an innovative leader in the growing e-commerce logistics sector.