- Business
- Route Mobile Limited is a global Cloud Communications Platform as a Service (CPaaS) provider founded in 2004 and headquartered in Mumbai, India. The company offers a comprehensive range of communication solutions including messaging services such as Application-to-Person (A2P) messaging, Rich Communication Services (RCS) business messaging, and over-the-top (OTT) messaging solutions; voice services encompassing outbound dialers, interactive voice response (IVR), call patching, call center solutions, SMS to call, click to call, and missed call services; email routing and delivery through its Route Mailer platform; identity solutions including mobile identity as a service, verified SMS, and brand protection via Brandi5; bespoke communication solutions like Verbatim; payment services through OmniCent; and collaborative platforms such as CLAP and CLAP Co-Browsing. It also provides operator services including platform as a service (PaaS) for operators, Route Shield for communication route protection, instant virtual number provisioning, and SMS hub services. Route Mobile serves enterprises, OTT players, mobile network operators (MNOs), and diverse sectors including banking and financial services, aviation, retail, e-commerce, logistics, healthcare, hospitality, and media across Asia Pacific, Middle East, Africa, Europe, and the Americas.
In recent major developments, Route Mobile became a subsidiary of Proximus Global SA following a strategic merger uniting BICS, Telesign, and Route Mobile under one entity. This transition brought significant leadership changes with Rajdip Gupta appointed as Managing Director and Gautam Badalia as Chief Executive Officer. The company is on track to achieve a revenue target of $1 billion by 2027, supported by strategic deals and operational expansions. In the fiscal year ending March 2024, Route Mobile reported revenue of Rs. 4,023.29 crore, marking growth and its highest quarterly revenues in Q2 and Q3 of that year. The company continues to expand its global footprint with over 20 offices worldwide, more than 280 direct connections, and partnerships with over 900 network operators. Route Mobile also focuses on innovation and optimization in communication channels, securing strategic deals to strengthen its market position and operational performance.