- Business
- RealTech AG (RTC.DE) develops and provides IT service management and SAP automation software solutions worldwide, with operations centered in Germany, the Asia-Pacific region, and New Zealand; the company, founded in 1994 and headquartered in Leimen, Baden-Württemberg, divides its activities into consulting services for secure IT environments, SAP system operations, database migrations, and operating system integrations, alongside a software segment offering products such as SmartChange for automated SAP change and transport management with quality checks and retrofits; Interface Manager, a low-code tool for SAP and non-SAP interfaces; SmartITSM for automated IT service processes including incidents and changes; SmartCMDB for centralized IT asset and configuration management; and theGuard! for system monitoring and performance assurance; integration solutions connect SAP processes to ITSM platforms like Atlassian Jira, ServiceNow, and SmartITSM; the company maintains its focus on enterprise service management, configuration management, application lifecycle management, ITIL processes, DevOps for SAP, incident and change management tailored to SAP environments, process automation, chatbots, and automated SAP system retrofitting, targeting mid-sized and large enterprises seeking efficiency in complex SAP landscapes. Recent developments emphasize enhanced SAP integration capabilities amid the impending end of mainstream support for SAP Solution Manager in 2027, promoting alternatives like SmartChange for change request management without SAP ChaRM, alongside ongoing advancements in cloud ALM, BTP, and intelligent automation support; the company continues to expand its modular portfolio for rapid SAP-ITSM implementations, including low-code interfaces and AI-driven solutions to streamline workflows and reduce consulting dependencies, while reinforcing global presence through partnerships and locations such as Auckland.