- Business
- Sonetel AB (publ) is a Sweden-based technology company specializing in internet-based subscription services for business communication. The company offers a comprehensive portfolio of products and services including virtual local phone numbers, voice response menus (IVR), call recording, SIP trunking, customer service software, team communication tools, cloud IVR, AI-powered meeting minutes transcription and blog writing services, and a Communications API for integration with third-party applications. Sonetel serves over 20,000 active paying customers globally across more than 170 countries, with a strong market presence in North America and Europe.
Founded in 1994 and headquartered in Stockholm, Sweden, Sonetel targets small and medium-sized enterprises (SMEs) by providing affordable, high-quality international phone services along with business communication solutions designed to enhance customer engagement and operational efficiency. The company enables businesses to receive calls from local virtual numbers worldwide and supports call centers with SIP trunking services for making and receiving calls. Its cloud IVR service offers simple voice response solutions, facilitating automated customer interactions.
In recent strategic developments, Sonetel has focused on expanding its AI-driven services such as meeting minutes transcription and blog writing tools to augment its traditional telephony offerings. The company reported growth in net sales by 25% for the third quarter of 2025, reaching SEK 8.2 million and a modest operating profit improvement, demonstrating positive operational momentum. Sonetel remains listed on Nasdaq First North Growth Market Stockholm under the ticker symbol SONE and continues to pursue innovation in SaaS-based communications with ongoing enhancements to its API and cloud communication platforms.
Sonetel employs around 40 people under the leadership of founder and CEO Henrik Thomé. Its industry classification falls under Software - Infrastructure within the Technology sector. The company's broad suite of services and recent product expansions reflect its commitment to serving the evolving needs of global small enterprises by combining telephony with AI-powered business communication tools.
This description encompasses Sonetel’s core offerings, recent financial performance, strategic focus areas, and operational scope as of late 2025.