- Business
- United Parcel Service, Inc. (UPS) is the world's premier package delivery company and a leading provider of global supply chain management solutions, operating one of the largest airlines and fleets of alternative fuel vehicles under the UPS brand; it offers time-definite delivery of letters, documents, small packages, and palletized freight through air and ground services in the U.S. domestic package segment, guaranteed day- and time-definite international shipping services including express, saver, and expedited options across Europe, Asia Pacific, Canada, Latin America, the Indian subcontinent, Middle East, and Africa in the international package segment, and supply chain solutions encompassing freight forwarding by air, ocean, and road, customs brokerage, warehousing, distribution, post-sales services, truckload brokerage, healthcare and life sciences logistics, shipping visibility, billing technologies, financial services, and insurance in the supply chain and freight segment. Founded in 1907 as a bicycle messenger service in Seattle, Washington, UPS is headquartered in Atlanta, Georgia, and serves customers in more than 220 countries and territories with approximately 490,000 employees, delivering an average of 22.4 million packages daily and generating $91.1 billion in 2024 revenue. The company trades on German exchanges under the ticker UPAB.DE.
UPS operates through three reportable segments—U.S. Domestic Package, International Package, and Supply Chain Solutions—targeting businesses, consumers, e-commerce retailers, exporters, importers, and large enterprises across industries including healthcare, retail, and automotive; it maintains an integrated air-ground network with around 125,000 package cars, vans, tractors, motorcycles, and 585 aircraft.
Recent strategic changes include the divestiture of the Coyote truckload brokerage unit to RXO in 2024 to focus on core operations and unlock cash for a $1 billion annual share repurchase program; the sale of Ware2Go subsidiary to Stord in May 2025, adding 21 fulfillment centers through partnership while streamlining e-commerce assets; an agreement in principle with its largest customer to reduce volume by over 50% by mid-2026, prompting U.S. network reconfiguration, facility closures of up to 10% of buildings, fleet reductions, workforce adjustments of about 34,000 positions, and multi-year Efficiency Reimagined initiatives targeting $1 billion in annualized savings through end-to-end process redesign and automation by 2027; insourcing of 100% of UPS SurePost last-mile delivery effective January 2025; a July 2024 announcement to acquire Esteta, a leading Mexican logistics provider, to enhance nearshoring capabilities; a significant U.S. Postal Service air cargo contract integrated ahead of peak season; and a Q3 2025 sale-leaseback of five properties yielding a $330 million pre-tax gain to fund growth.