- Business
- We Win Limited provides customer relationship management and business process outsourcing services in India. Incorporated in 2007 and headquartered in Bhopal, Madhya Pradesh, the company offers a comprehensive suite of solutions including omnichannel contact centers with AI agents for chat, voice, social, conversational interactions, quality compliance, and grievance ticket automation; WinOps Cloud for IT service automation, people operations, and business process automation; Win Suite for global capability center setups encompassing talent acquisition, workspace readiness, workflow automation, and operational governance; workforce analytics platforms such as HRMS and We360.ai; BPO services like outbound and inbound call centers, website design and development, software and mobile application development, virtual reality solutions, architectural design, digital and social marketing, skill development training, grievances support systems, new client acquisition, abandon cart sales, email support, debt collection, back office support, and social media management; GovTech solutions for next-generation citizen experiences; digital processing centers; robotic process automation; payroll management; and enterprise resource management. It operates primarily in India across eight major states, serving enterprises, government, banking financial services and insurance, telecom, healthcare, technology, retail e-commerce, travel leisure, utilities, and startups with support in 20 languages for over 100 businesses including Swiggy, L&T, Disney+ Hotstar, and IRCTC. Recent developments include revenue growth to INR 79.41 crore in fiscal year 2025 from INR 65.79 crore in 2024, alongside expansions into new markets, major contract awards such as the NexGen UP 112 project work order for contact center services in Uttar Pradesh, and strengthened AI-powered product launches focused on enterprise automation and digital customer experience enhancements.