- Business
- Zaplox AB is a Sweden-based technology company specializing in digital guest solutions for the hospitality industry. Founded in 2010 and headquartered in Lund, Sweden, Zaplox provides an integrated SaaS platform offering mobile key solutions, self-service check-in and check-out, payment processing, and digital wallet keys designed to enhance the guest experience across hotels, resorts, and casinos globally. Its core product portfolio includes mobile apps, web apps, kiosks, and middleware that support mobile guest journeys with functionalities such as mobile check-in, checkout, room access via mobile keys, personalized offers, and reservations. The company serves markets in EMEA, North America, and APAC.
Recent major developments include the launch of the Zaplox Web App in early 2025, a customizable web-based solution compatible with wallet-enabled locks that facilitates check-in, check-out, and payments. Zaplox secured a significant agreement with Google for deploying this new product in short-term employee accommodations, underscoring its strategic growth in diversified hospitality segments. Additionally, Zaplox has entered initiatives such as the partnership with Via Systems A/S and the rollout of the Zaplox Traveler app, which allows guests to access multiple hotels with one mobile app, enhancing convenience and operational efficiency. The company also extended its cooperation with ALICE to integrate its guest app with ALICE’s hotel operations platform.
Zaplox continues to innovate with developments like its Reservations API launched in 2025, offering hotels simplified access to multiple property management systems through a single interface. Its innovation strategy focuses on leveraging technology from telecommunications, industrial design, and service industries, protected by patents and pending licenses. Zaplox's solutions support a wide range of customers, including hotel chains, independent hotels, and other accommodation providers, streamlining digital guest experiences and operational workflows worldwide.
This comprehensive offering positions Zaplox as a key player in hospitality technology, blending mobile access, guest services, and payments into unified digital ecosystems that cater to evolving industry demands and customer expectations.
This description reflects Zaplox AB's activities, product lines, and recent strategic moves as of late 2025.