- Business
- Amazon.com, Inc. is a multinational technology and e-commerce company that operates online and physical retail marketplaces; consumer products; subscription services; cloud computing through Amazon Web Services; digital advertising; and a growing portfolio of logistics, fulfillment, entertainment, grocery, pharmacy, device, and artificial intelligence offerings. Founded in 1994 by Jeff Bezos and headquartered in Seattle, Washington, Amazon serves consumers, sellers, vendors, developers, enterprises, content creators, advertisers, and public-sector customers across North America, International markets, and AWS, with additional operations in the United States and abroad. Its core commerce business includes a broad selection of merchandise sold through its online store and physical formats, fast-delivery and fulfillment networks, Same-Day and ultra-fast delivery capabilities, grocery offerings including Whole Foods Market and Amazon Fresh, pharmacy services, devices such as Echo, Fire TV, Kindle, and Alexa, Prime memberships and streaming content, and advertising solutions including sponsored ads, display, and video. Through AWS, the company provides on-demand compute, storage, database, analytics, artificial intelligence, machine learning, security, and infrastructure services for startups, enterprises, and governments. In recent periods, Amazon has accelerated automation and delivery expansion, building more than one million robots in fulfillment centers, adding Same Day Fulfillment Centers across the U.S., expanding rural delivery capacity, and advancing Prime Air drone delivery, Amazon Now ultra-fast delivery, and Amazon Leo satellite connectivity. The company also continues to invest heavily in AI and custom chips, including Trainium, Graviton, Bedrock, Kiro, AgentCore, and related inference and agent-building services, while scaling AWS capacity and customer commitments. Amazon has also undertaken major operational changes, including large corporate workforce reductions in late 2025 and early 2026, and the planned discontinuation of AWS Mechanical Turk in 2026.