- Business
- Black Box Entertainment Ltd. (BBOE) provides outsourced customer care, technical support, and back-office solutions worldwide through its SupportSave brand. The company offers legal process outsourcing; customer management services including contact center operations, collections, research and analytics, and industry-specific back-office processes; staffing services; and specialized technical support such as customer acquisition, verification and activation, helpdesk support, billing and settlement, customer retention, travel reservations, call quality monitoring, collection and skip tracing, account set-up, data entry and audit, order provisioning and management, fulfillment, loan filling and processing, online research projects, email management, online chat support, web content management, and fax processing. It delivers scalable 24/7 helpdesk services via phone, email, and live chat, incorporating remote patient monitoring, software and platform support, IoT and smart device monitoring, field service and dispatch support, IT helpdesk, network monitoring, and remote desktop support, enhanced by AI tools like accent harmonization, conversational AI, QA automation, and predictive monitoring. Black Box Entertainment Ltd. serves industries including hi-tech and electronics, retail and e-commerce, transportation and logistics, media and publishing, online service providers, telecom, broadband/ISP, healthcare, hospitality, education, and consumer packaged goods, with operations centered in the United States and the Philippines. Incorporated in 2007 and headquartered at 1480 Vine Street, Suite 402, Los Angeles, California, the company, led by Founder, Chairman, CEO, President, CFO, Treasurer, and Secretary Christopher S. Johns, recently shifted strategic focus as a shell company seeking mergers, capital stock exchanges, asset acquisitions, stock purchases, reorganizations, or similar combinations targeting real estate agency, food and beverage, or gaming sectors involving offline and online immersive role-play games, while maintaining no current revenue-generating operations.