- Business
- EverestIMS Technologies Limited is an India-based enterprise software product company specializing in Artificial Intelligence for IT Operations (AIOps), IT Infrastructure Management (ITIM), IT Service Management (ITSM), and telecom Operations Support Systems (OSS). Founded in 2017 and headquartered in Bengaluru, India, the company designs and delivers modular, scalable software solutions deployed via Software-as-a-Service (SaaS) and on-premises architectures to enterprise, government, and mid-market organizations across banking, financial services, and insurance (BFSI), telecommunications, and manufacturing sectors throughout India, the Middle East, and Southeast Asia. EverestIMS Technologies offers its proprietary solutions primarily under the Infraon product brand, comprising Infraon Infinity, an integrated hybrid IT infrastructure and operations platform; Infraon IMS, an infrastructure monitoring tool providing real-time visibility and proactive alert mechanisms across hybrid networks; Infraon ITSM, an ITIL-aligned service management suite facilitating automated service request workflows, incident management, change management, and service desk operations; Infraon AIOps, an artificial intelligence and machine learning analytics platform for predictive root-cause analysis, noise reduction, and automated incident remediation; Infraon NCCM, a network configuration and change management module providing automated backup, compliance auditing, and configuration rollbacks; Infraon OSS, a specialized operations support system engineered for telecommunications operators to monitor and manage multi-vendor transport and wireless networks; Infraon Assets, a centralized IT asset management (ITAM) platform for full asset lifecycle tracking, license compliance, and inventory management; and Infraon SecuRA, an enterprise security governance and network access administration solution. In recent developments, EverestIMS Technologies completed its initial public offering on the BSE SME platform in October 2026, raising INR 48.46 crore to fund working capital requirements and finance the setup of a dedicated AI innovation laboratory. To accelerate geographic expansion across the Middle East, Southeast Asia, and North America, the company expanded its multi-tier channel partner ecosystem, including a value-added distribution alliance with RAH Infotech, while expanding its AI-driven hyper-automation and workflow orchestration product capabilities.