InterGlobe Aviation Ltd

InterGlobe Aviation Ltd

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Q3 FY2026 · Earnings Call TranscriptJanuary 22, 2026

Operator

Good evening, ladies and gentlemen, and welcome to IndiGo's conference call to discuss the third quarter of fiscal year 2026 financial results. My name is Nirav, and I'll be your coordinator.

At this time, the participants are in a listen-only mode. A question-and-answer session will follow today's management discussion.

As a reminder, today's conference call is being recorded. I would now like to turn the call over to your moderator, Ms.

Richa Chhabra, Head of Investor Relations at IndiGo. Thank you, and over to you, ma'am.

Richa Chhabra

Good evening, everyone, and thank you for joining us for the third quarter of fiscal year 2026 earnings call. We have with us our Chief Executive Officer, Pieter Elbers, and our Chief Financial Officer, Gaurav Negi, to discuss the financial performance and are available for the Q&A session.

Please note that today's discussion may contain certain statements on our business or financials which may be construed as forward-looking. Our actual results may be materially different from these forward-looking statements.

Also, we have a few one-off items in our third quarter results, which have been reported under exceptional items head. We will discuss these items today.

You can also refer to our press release and investor presentation published this afternoon for more information. The information provided on this call is as of today's date, and we undertake no obligation to update the information subsequently.

We will upload the transcript of prepared remarks by day end. The transcript of the Q&A session will be uploaded subsequently.

With this, let me hand over the call to Pieter Elbers.

Pieter Elbers

Thank you, Richa. Good evening, ladies and gentlemen.

As this marks our first interaction in the new year, I would like to extend my warm wishes for a very happy new year 2026 to all of you. Thank you for joining today's call.

Earlier today, we have announced our financial results for the third quarter of financial year 2026. The quarter opened with the industry rebounding after a seasonally weak second quarter, when Indian carriers had reduced capacity to align with softer demand trends.

October marked a period of capacity addition ahead of the festive and wedding season. This accelerated addition continued through November, leading to strong capacity growth across the market, supported by strong passenger demand and high load factors, signaling solid underlying momentum as we moved into the peak travel period.

However, as you are aware, early December, we experienced operational disruptions that weighted on our performance. I will address this in detail shortly.

During the quarter, we served nearly 32 million customers, with festive period delivering record heights and our busiest days crossing 3.8 lakh customers. For the full calendar year 2025, we had the privilege of serving around 124 million customers, 12.4 crore, a 9% increase on a year-over-year basis.

For the quarter ahead, December 25—sorry, for the quarter ended December 2025, we reported a total income of 245 billion rupees, around 7% increase year-over-year. For the full calendar year 2025, we reported a total income of 888 billion rupees, around 12% increase on a year-over-year basis.

Profit after tax for the quarter stood at 5,491 million rupees, or roughly 549 crore rupees. Profit excluding impact of exceptional items and currency movement stood at INR 31,306 million, compared to INR 38,461 million during the same year.

Now, I want to address the operational disruptions that began in the first week of December and that led to cancellations of more than 2,500 flights and delays of hundreds of flights during the period of 3 to the 5th of December. As an airline that has prioritized reliability over 19 years, we recognize that the event fell short of the standards we have set for ourselves and our customers.

On behalf of everyone at IndiGo, we deeply regret the inconvenience caused to our customers during this period. From the outset of the disruptions, our focus was first to support the impacted customers.

To minimize passenger inconvenience, we rapidly mobilized teams across airports and significantly expanded our customer service capacity. Our AOCS customer support, OCC teams, ground staff, and others worked literally around the clock to ensure we were able to restore operations to normal levels within a very short period of time.

Post-normalized operations, we scaled back swiftly to operate around 2,100 to 2,200 daily flights. NPS was back to normal levels, and we rebounded back to 3.8 lakh customers every day.

We are thankful to our customers, our employees, the government, aviation authorities, and all other parties in the Indian aviation ecosystem for their support in helping us to turn around our operations. We have processed timely refunds of all the impacted customers, and further, as a gesture of care, we've also extended travel vouchers to lakhs of severely impacted and stranded customers in addition to regulatory compensation.

We're in the process of conducting an in-depth review of the robustness and resilience of our internal processes to ensure we emerge stronger out of the event. Additionally, we have strengthened some of our internal processes and preparing thoroughly for the transition to the revised FDTL norms in February.

Recently, we proudly introduced India's very first Airbus 321XLR, a milestone for IndiGo and for Indian aviation industry. The aircraft has dual-class cabin with 12 IndiGo Stretch seats and 183 economy seats, offering greater seat pitch than our current narrow-body fleet for enhanced comfort on long-haul flights.

For the first time, IndiGo customers will enjoy hot meals on board with ovens, charging points at every seat, and thoughtfully designed interiors that make the 7 to 8-hour journey seamless. Tomorrow itself, we will commence our operations in our Mumbai-Athens route, followed by Delhi-Athens the day after.

On the 25th of December, we were honored to be the very first airline to begin operations at Navi Mumbai International Airport. We have started with around 15 daily flights to key cities and will continue to expand our presence in the months ahead, including adding international routes.

We had launched our business class product, Stretch, in November of '24 and have received a very positive response during the first year. Currently, we're operating Stretch on 8 domestic and 9 international routes.

Building on the positive response received for our Stretch product, we're expanding it to a total of 65 aircraft, enabling wider network options for business and premium customers. Another important milestone this quarter was the rapid scale-up of our BluChip loyalty program, which has now reached around 10 million customers.

This is a significant step forward in our customer engagement journey. BluChip helps us to deepen relationships with our frequent travelers and understand their preferences better.

While early December saw one of the most challenging week in our company history, it's also important that this event does not solely define our journey as an airline and our track record. Over the past 19-plus years, we have built a track record of scale, strong operational performance, and service that speaks for itself.

During the calendar year 2025, so that includes the December month, we delivered one of the highest OTP levels amongst the top 20 global airlines. Today, IndiGo employs more than 68,000 dedicated professionals and have served over 850 million customers since inception, all while maintaining robust operational performance.

This legacy of trust remains the very foundation on which we'll continue to improve and serve our customers. While every crisis is unique, the lesson from this event will enable us to strengthen our systems and take certain long-term measures to enhance operational resilience.

IndiGo was built on the values of reliability, accessibility, discipline, and customer focus. This moment is an opportunity to reflect, learn, and rebuild stronger.

We continue to serve India with the same focus that built this very airline. Thank you.

Let me now hand over the call to Gaurav to discuss the financial performance in more detail.

Gaurav Negi

Thank you, Pieter, and good evening, everyone. For the quarter ended December 2025, on a consolidated basis, we delivered total income of 245 billion rupees, up over 6.7% year-over-year, despite the operational disruptions we faced in early December.

In terms of profitability, EBITDAR came in at 60 billion rupees, broadly similar to EBITDAR during the same quarter last year. We reported a net profit after tax of 5.5 billion rupees with over 2% profit margin, compared to 24 billion rupees in the same quarter last year.

As you're aware, the rupee has depreciated significantly in the past 12 months by around 5%. Rupee depreciated by more than 1% at the third quarter end as compared to the second quarter end, leading to a forex loss, net of hedging, of 10.4 billion rupees on our dollar-based net future obligations of around $10 billion.

Further, this quarter saw impacts of one-off items reflected under exceptional items on the reported profitability. During the quarter, the government of India has consolidated multiple existing labor legislations into unified framework comprising 4 new labor codes.

These legislative changes have revised the definition of wages for the purposes of computation of employee benefits and expanded the scope of eligibility of certain employees' related social security benefits, such as gratuity and compensated absences. We have evaluated the incremental impact arising from the implementation of the new labor codes.

Based on our current estimates, we have recognized an estimated provision of 9.7 billion rupees towards the implementation of these new labor laws. Additionally, the operational disruptions we faced in early December led to significant cancellations and delays, leading to customer inconvenience.

The company, in accordance with the applicable regulations, is compensating the affected customers, and in addition, as a gesture of care, also extending travel vouchers to the severely impacted customers. On January 17th, 2026, the company received an order from the DGCA imposing a penalty of 222 million rupees in connection with the operational disruptions.

While the order is being evaluated by the company, the amount has been provisioned for as an exceptional item. These items, together with the expenses incurred to provide support and assistance to the impacted customers towards accommodation, transportation, meals, etc., resulted in a total provision of approximately 5.8 billion rupees.

The net profit excluding the impact of the exceptional items and currency depreciation was around 31.3 billion rupees, as compared to 38.5 billion rupees during the same period last year. Based on our revised estimates of profitability for the year, we have adjusted our 9 months current tax provision down by 154 crore rupees in this quarter.

Further, based on assessments of our short-term taxable profits, on a conservative basis, we have reassessed the deferred tax assets and retained it down to 252 crore rupees. We have provided our revised capacity guidance on 10th December.

Capacity in terms of ASK grew by 11% for the quarter, at the upper end of the guided range. In terms of passenger revenue, the quarter started on a strong note, with October and November witnessing healthy loads driven by festive seasons.

December had the impact of the operational disruptions, cancellations, optimized capacity, and then scheduled adjustments along with the subdued booking curves. Passenger unit revenue came in at 4.51 rupees, which is 4.5% lower on a year-over-year basis, in line with our revised guidance.

The yield came in at 5.33 rupees, which is around 2% lower compared to the same period last year, and a load factor of around 85%, which is again 2 points lower as compared to the same period last year. Now on the cost side, our fuel CASK has reduced by 3% compared to an increase of around 2% in benchmark Singapore jet fuel prices, primarily driven by benefits of our negotiated rates, changes in fleet mix, and increased international network.

On a year-over-year basis, CASK ex-fuel, ex-forex came in at 2.96 rupees, around 2% higher, due to annual contractual increases across the line items, inflated dollar-denominated cost due to depreciation of the Indian rupees by 5%, moderation in the capacity growth leading to fixed cost being spread over a slightly lower base of ASKs, and it was partially offset by lower number of damp leases. We are currently estimating mid-single digit percentage increase in our unit cost, excluding fuel and forex, for the full year 2026, as compared to the full year 2025.

This revised guidance is based on the revised capacity estimations. On the balance sheet side, we ended the December quarter with a capitalized operating lease liability of 524.8 billion rupees and a total debt, including the capitalized operating lease liability, of around 768.6 billion rupees.

Our right-of-use assets at quarter end were 551.1 billion rupees. We continue to maintain a strong liquidity as we ended the December quarter with a free cash of 369.4 billion rupees and a restricted cash of 146.6 billion rupees.

Our robust liquidity gives us the flexibility to navigate short-term challenges while investing confidently in the long-term growth. A key part of our strategy is to have significant pool of unencumbered asset, which ensures we have a strong credit profile, ability to respond decisively to market opportunities, and manage unforeseen risks without constrain.

In addition, it also helps us in mitigating certain portion of our foreign currency exposure. In this direction, we have announced a capital investment of $820 million in GIFT City entity to be deployed primarily towards acquisition of aviation assets.

We have utilized part of such investments towards prepayment of loans of 12 finance lease aircraft, resulting in ownership of these aircraft. We are building our balance sheet that is not only strong today, but capable of supporting scale and ambition of tomorrow.

With this transaction, we have a total of 28 owned aircraft at the end of the quarter and around 20% of our aircraft either owned or finance leased. In terms of the fleet addition in the calendar year 2025, we received deliveries of 57 aircraft from our original order book, 55 A320 aircraft and 2 ATR aircraft.

Again, an important milestone in our position as it positions us as the largest recipient of Airbus aircraft globally for the second consecutive year, accounting for around 7% of Airbus deliveries worldwide. During the quarter, we inducted a total of 24 aircraft from our original order book, out of which 18 were inducted through our GIFT City entity.

In addition, we also inducted 12 aircraft in the form of damp leases, thus adding 36 aircraft on a gross basis. We redelivered 13 aircraft during the quarter, resulting in a total closing fleet of 440 aircraft at the quarter end.

Moving on to the forecast for the fourth quarter of the financial year, we're expecting to add capacity of around 10% as compared to the same period last year. This moderation in our capacity growth for the fourth quarter is primarily driven by adjustments related to reduced schedule to align with the regulatory requirements.

Further on the revenue side, basis the trend that we've seen in January, we are estimating an early to mid-single digit moderation in our unit passenger revenue as compared to a high base of the same quarter last year, which had a very strong tailwind in the form of religious congregation for the Mahakumbh. As we close, I want to thank our customers, employees, and shareholders and other stakeholders for the trust and patience.

Over the past 19 years, operational efficiency has been our hallmark, and that legacy guides us as we move forward. We are committed to learn from the experience of operational disruptions and building an operation that is stronger, more resilient, and ready for the future.

With this, let me hand it back to Richa.

Richa Chhabra

Thank you, Pieter and Gaurav. To answer as many questions as possible, I would like to request that each participant limit themselves to one question and one brief follow-up question if needed.

With that, we're ready for the Q&A.

Operator

Thank you very much. We will now begin with the question-and-answer session.

Anyone who wishes to ask a question may press star and 1 on their touchtone telephone. If you wish to remove yourself from the question queue, you may press star and 2.

Participants are requested to use handsets while asking a question. Ladies and gentlemen, we'll wait for a moment while the question queue assembles.

First question is from the line of Binay from Morgan Stanley. Please go ahead.

Binay Singh

Hi, team. Thanks for the opportunity.

Just one question. As we move away from the cancellation episode, could you comment how that will impact: (a) capacity, 10% of our winter schedule was cut, when do you expect it back, do you expect any impact on summer schedule; (b) it's recurring impact on CASK ex-fuel, are there any CASK line items, staff or so, where you see that FY '27 cost structures could be higher than where we are today?

That is it. Thanks.

Pieter Elbers

At this point in time, all our focus is to make sure that we have a smooth transition into the month of February, bearing in mind the capacity curtailment which is there, which, all in all, is leading to that capacity guidance which was just sharing by Gaurav for a growth of 10% year-over-year in this fourth quarter. Bearing in mind this curtailment of capacity, and again, all the focus of the teams and the operation is really to make sure that we have that smooth transition.

At this point in time, we have not concluded yet our planning for the summer. I guess giving any number in terms of projected growth numbers or impact numbers would be very premature.

Binay Singh

Thanks for that, Pieter. Comments on CASK, any recurring impact of this on CASK?

Gaurav Negi

Binay, as far as the CASK, like has been expressed, there is going to be a increase on the CASK given the curtailment on the capacity side. What we're looking at, at least for the short term, to close FY 2026, upwards of mid to single digits compared to FY 2025.

As we further refine the numbers for 2027, we'll come and communicate. As of now, the short-term guidance towards FY 2026 is a mid to single-digit increase on the CASK compared to 2025 financial year.

Binay Singh

Thanks for that, Gaurav. Just to reconfirm, in fact, the impact of the new FDTL norms on the staff expense would already be built in, right?

Because you yesterday stated that you are all set to meet these norms on 10th Feb, it means that the staff cost is already there in your numbers.

Gaurav Negi

That's right.

Binay Singh

Great. Thanks.

Thanks, team. I'll come back in the queue.

Operator

Thank you. Next question is from the line of Amyn Pirani from JPMorgan.

Please go ahead.

Amyn Pirani

Yes, hi. Thanks for the opportunity.

My question is actually a continuation on what Binay asked on the CASK ex-fuel. Now, Gaurav, your guidance during the year has changed, and we appreciate that it is mostly because of exogenous factors based on FX as well as the FDTL norms as it has evolved.

Can you give us some color as to when you're giving this latest guidance, what is the kind of FX expectations or expectations on costs that you're building in? Because it has been a moving target, and like I said, it has been driven by exogenous factors.

It will help us understand as to what you are already building in in terms of these things and how should we think about maybe the next few quarters.

Gaurav Negi

Again, Amit, that's the most difficult part in terms of projecting what the FX impact is going to be. If I just go back what the guidance was, when we started the year, the guidance was that it was going to be flattish to FY 2025.

That's how we had started the guidance on the cost side, knowing that we had a bit of a high 2025 given that we had a significant number of damp leases at that particular point. Over the course of the year, then we started to moderate that guidance because the FX started to behave the way it's.

We said that the cost is going to start increasing towards 1 to 2 points higher than what we had guided. Along with that came the headwind that the moderation in our AOGs was not to the same levels, and as a result, we'll need to bring back damp leases, which, like I mentioned, we brought back more damp leases in this particular quarter also.

The headwind on the FX continues to grow on us. It's becoming difficult.

I can't pinpoint a number to say that this is what it's going to be. Average increase that we've seen throughout the year has been a 5% increase in FX.

When we started the year, it was more towards a 2 or a 3% increase. That's already gone up.

This quarter itself has been a 1% increase in FX. The rupee already is behaving the way it's behaving, as you would have seen in the news today also.

Large part of that cost is again subject to when you're settling those during the quarter. Very difficult to call that out.

The guidance that we're saying mid to mid-single digit increase potentially factors in a reasonable kind of a projection on the FX has already been catered to. If there's going to be an abnormal increase, then the unit cost will be even higher.

Sorry, I don't have a pinpointed kind of a response, but there's so many variables and moving parts right now that we are dealing with. It's very difficult to kind of call that out.

Amyn Pirani

We

Gaurav Negi

continue to guide as we get more information.

Amyn Pirani

Sure. Appreciate that.

Just related one, you already put in some exceptional items as far as the labor code is concerned. Are there any recurring costs that we should watch out for?

Because I think one is gratuity related or other things for existing employees, but I think going forward also, there is some changes in the way we need to make these provisions as a percentage of salary. Any recurring kind of impact that we should watch out for, or there's nothing that you foresee as of now?

Gaurav Negi

Today what we've done is we've taken the new labor code as an exceptional item, it's not coming in the cost line items. Going forward, the impact of following the new rules is going to start coming in the employee benefits line items.

This is going to roll over from a catch-up or a true-up of the new rules, which has happened today. Tomorrow, it's all going to be part of the employee benefits line items, so that's where it's going to be kind of transitioning from an exceptional line item into a employee benefits line item related to this new labor code.

Because there's going to be an ongoing impact of truing up based on the number of employees, and then the tenure, the actuaries are going to run the models and give us what the number needs to be. That's going to transition into employee benefits from exceptional.

That's one. Then the ongoing annual inflation that you have, part of the contractual terms that you have, is going to be part of the cost structure.

Amyn Pirani

Okay. All that is built in your guidance of CASK ex-fuel already, basically.

Gaurav Negi

Like I said, I've just given you a short-term guidance right now. I'm not giving you anything which is long-term.

It's a short-term guidance. This will start rolling in from April onwards also.

Amyn Pirani

Understood. Thank you.

I'll come back in the queue.

Operator

Thank you. Next question is from the line of Krupashankar from Avendus Spark.

Please go ahead.

Krupashankar NJ

Good evening, and thank you for the opportunity. My first question would be on the current situation of pilot shortage.

Just wondering if there are adequate wet lease opportunities globally for Indian airlines to meet the demand-supply mismatch.

Pieter Elbers

At this point in time, we have a couple of damp leases in operation already. We do have a number of damp leases supporting the network of IndiGo already, and that was decided and implemented already prior to the operational disruption.

Some of the challenges we have in terms of AOGs are global supply chain challenges, and with that, there's not an abundance of lease opportunities all across the world. I think we're good where we are now in the wet leases we have.

These are also not leases you can induct kind of overnight. It requires a proper preparation and paperwork and all the sort of preparation to have planes here.

We focus now on making sure that we have a good matching of the pilot availability and the program being operated, including some additional focus and preparation to make sure that the FDTL in Feb will be implemented smoothly.

Krupashankar NJ

Thank you. One more question was primarily on: do you see an incremental employee cost because of inflationary aspects beyond the short-term guidance what you have given, Gaurav?

Is that something we should probably consider given the fact that, historically, these cases have resulted in a very strong escalation in employee cost?

Gaurav Negi

Again, Kripa, give us time, because we're planning up to March. More important point, like Pieter said, February 10th is going to be the more critical point.

We'll address all aspects in terms of how we ensure that we have the right kind of manpower and support to execute to that. Give us more time.

I'll not be in a position to answer that question right now.

Pieter Elbers

I think it's perhaps, if I may add to that, a lot of work has been done by the teams to restore the operation, and you have seen that even in the various communications that after 3 days of disruption, the operation was announced that we would expect back to stability between 10th and 15th. The reality was it was on 8th or 9th already back to stable operation.

Basically after the middle of December, we were back to 3.5, 3.8 lakh customers every day with an OTP basically which was actually good at that point in time. Despite the fact that the fog season has started.

Despite all the problems we had in the first week, all the focus was on that. We'll come back to some of the more detailed questions you're rightfully pointing out to Gaurav, but perhaps a bit of understanding for all the focus we had on restoring the operation and making sure that we were dealing with our customers, processing the refunds, having the gesture of care being in place, and all the elements leading to that.

You see that back in the results with the 577 crore as an exceptional item. I think it's good to highlight on the like-for-like reduction of the PAT.

There's 3 components which are highlighted in the press release. One is the exceptional item around the implementation of the labor law, the operational disruptions obviously, 577, the labor law is close to 1,000 crores, and then there's the FX impact, to which Gaurav has already alluded to.

Sweet.

Krupashankar NJ

Thanks for answering my questions.

Operator

Thank you. Next question is from the line of Prateek Kumar from Jefferies India.

Please go ahead.

Prateek Kumar

Good evening. I have a couple of questions.

Firstly, can you discuss how your schedules were adjusted versus what you were thinking on capacity growth of upper to mid-teens for 3Q and 4Q to the new scenario on capacity cuts suggested by the regulator?

Pieter Elbers

There was a filed schedule, and the regulator has told us to cut down on the domestic network on that filed schedule, which we have done. There's always, you've filed for a season, we had already some months in operation, then there's some operational impacts.

That if you add that all together, we come to the 11% of capacity which we had in Q3 and 10% which we are now forecasting for the Q4 quarter.

Prateek Kumar

I was wanting to ask the schedule adjustment was towards cutting your growth being attributable to the new routes which you would have been planning or the popular metro-to-metro route? How was it adjusted?

Pieter Elbers

Together with the guidance on the capacity cut, there were some guidances on you shouldn't cancel or should not leave certain routes. We looked at all factors and all sectors.

Of course, we tried to keep the impact for our customers as limited as possible. You find sectors where we used to operate 5 a day, they are now back to 4 a day, or when we are 3 a day, we're back to 2 a day.

I think a proof of that is that the Navi Mumbai opened on the 25th of December, and we started operation in Navi Mumbai itself. As I mentioned earlier, we have the XLR, which we received at the early part of January, a very big milestone for Indian aviation, that will start to operate tomorrow, the first international flight to Europe from Mumbai itself.

We took the government order, and we tried to minimize the impacts on the network coverage which we have throughout the nation. I think I highlighted that number before.

IndiGo has a network covering all the major cities in the country, and if my number is correct, I think we have 97 domestic destinations in operation. 90% of the Indian population lives within 100 kilometers of an IndiGo-served airport.

We really try to retain that proposition to our customers, make sure that we have the connectivity in place, that the connectivity remains there. You'll find it primarily on routes where we had 4 or 5 a day and now cutting down to 3 or 4 a day in that network.

That will be also the focus for the Q4 which we are started now. That's the way we've done it for December, and we continue to look at it that way for the fourth quarter.

How we'll exactly develop the network for next year, that's another step to be taken. As I said earlier, we had to climb from the low point of 3 to 5 December to stabilization first, recovery, go through IRROPS, IRROPS is now coming to sort of the end of the line.

For those on the call who live in Delhi, we've all seen quite a challenging past couple of 6 weeks with fog, and not only in Delhi, but also Prayagraj, Amritsar, and a lot of other places, Chandigarh, where we have been confronted with quite foggy situations. I think the teams have done a very good job in helping our customers to the best possible way in these airport closures and low visibility operations.

Now we move to Feb, and thereafter, we start to build on the network for the summer.

Prateek Kumar

Thank you. My other question is, can you elaborate on your pilot hiring plans which you would have been thinking in October-November last year, basically before the disruptions and before the rules which was already known, based on the number of aircraft addition also expected in following months and under new flight duty norms, and how that plans have changed post disruption, if at all?

Also, if you can tell about how is the industry's ability to kind of source pilots from based on number of commercial pilot licenses which are issued in the country annually?

Pieter Elbers

Pilot planning is a constant process which is constantly being reviewed, and as you have seen even in our operation, be it AOGs, be it other dimensions, it's a process which is constantly being reviewed, whether it's the timing of delivery of XLR, whether it's some of these new rules and regulations in place. It's a permanent process.

I think all the growth over the last couple of years was supported by a growth of pilots as well, and we continue that track going forward. Clearly, we have a much longer horizon when it comes to pilot hiring on that.

Then you need to link the pilots to the network you're operating and make the connection between those two elements. We continue on that track of consistently reviewing the schedule and hiring as well.

Prateek Kumar

No, my question was, has it changed materially versus what you were thinking in October-November versus in current scenario?

Pieter Elbers

Again, it's a continuous process, and I don't have the exact thing of last year October here in front of me, but clearly, it is a continuous process, and we keep focusing on that on an adequate hiring process. Prateek,

Operator

can I request you to come back for a follow-up question, please?

Prateek Kumar

Sure. Thank you.

Operator

Thank you. Next question is from the line of Chintan Sheth from Girik Capital.

Please go ahead.

Chintan Sheth

Hi. Thank you for the opportunity.

Am I audible?

Pieter Elbers

Yes, please.

Chintan Sheth

Yeah. Thanks.

Thanks. On the DGCA penalty, if you can, is it any more review is pending which can result into higher penalty going forward, or this is final reading from the regulator and nothing incremental likely to come through going forward?

If you can elaborate on that.

Pieter Elbers

At this point in time, we have no reason to believe so. We have received the orders.

The orders are being evaluated by the board. I think there has been a press release on that from the company.

When the orders were received, they've been reviewed, and we have no reason to believe otherwise.

Chintan Sheth

Sure. Second, on the FDTL, the 10% guidance which for the 4Q, it implies that we are already adequately prepared ourselves in terms of recruitment and everything, and that is factored in in our assumptions, right, in terms of pilot availability and roster availability for 4Q?

Pieter Elbers

Yes.

Chintan Sheth

Okay. Okay.

Got it.

Gaurav Negi

The 10% is for the capacity, that's in YoY. Sure,

Chintan Sheth

sure. I'll join back in.

Thank you.

Operator

Thank you. Next question is from the line of Pulkit from Goldman Sachs.

Please go ahead.

Pulkit Patni

Thank you for taking my questions. I have two questions.

The first is, I want to better understand your guidance for Q4. In your capacity guidance of 10%, is it fair to assume that your domestic capacity will not grow, all the growth will come in your international capacity?

Similarly, in your revenue per unit guidance, is it fair to assume that you have not assumed the fare caps being removed for the entire quarter? That's question number one.

Gaurav Negi

As has been in the past quarters, the growth is going to be much larger on the international side. There is some growth that we've considered on the domestic side, but a disproportionate amount of growth related to the capacity guidance is towards international, which is in line with what the earlier quarters have also been.

Pulkit Patni

Okay. On the revenue,

Gaurav Negi

yeah? Again on guidance on the PRASK side, it does factor in the cap that is in play today.

Pulkit Patni

Very clear. My second question is, assuming there was no cap on capacity, if you were to run your full capacity in this quarter, can you tell us what should be the total number of pilots and first officers that you'll be short of, just an absolute number?

Pieter Elbers

I don't think that's a calculation one can make. You make a network, and then a network has a link to a number of pilots, and depending on rosters, all kind of underlying assumptions.

We cannot not just have a number and say this would have been otherwise the number.

Pulkit Patni

I'll tell you where I'm coming from, Pieter. I'm just trying to understand that, and there's so much press around this, it always colors one's thought process, is what is the actual shortage that we have at this stage in terms of pilots for us to be able to run a full capacity?

Any rough number would also be really helpful.

Pieter Elbers

No, I understand you ask for any number, rough or less rough, but I think I don't think we're in the position to share any number.

Pulkit Patni

Okay. Thank you for your answers.

Operator

Thank you. Next question is from the line of Venkat from 3Sigma Financial Service.

Please go ahead. Thanks for the opportunity, and congrats for bringing the operations back online.

With the media and everybody actually pouncing on IndiGo, we were really nervous as investor, but good that you were able to bring back the operations. My question is primarily on foreign exchange.

In the previous call, Pieter mentioned that our overseas operations will partially offset the foreign exchange whatever the price fluctuation, the rupee-dollar fluctuation, and also the hedging part. What was the difference of adding these two against what you call the foreign exchange fluctuation?

What was the percentage difference we had?

Gaurav Negi

Sorry, I couldn't understand the question, but let me tell you what we're doing because we talked about the foreign exchange exposure that continues to grow. Today, we've got a US dollar exposure close to $10 billion, largely consisting of all the aircraft that we've taken as well as our maintenance obligation.

Now, in order to kind of de-risk ourselves with the exposure, we've taken various steps. Step one was we've started to hedge, which we have already shared.

We had a billion-dollar hedge program that was in play. We've scaled that up to now $3 billion.

We'll now start hedging ourselves. We were hedging for the next 12 months.

We'll extend the tenure so that we are able to hedge up to $3 billion. That's step one.

The second step that we've already taken, which we also called out, use the cash that we have to start acquiring the aircraft. That, in a way, also limits any further exposure that you carry on the dollar side.

The third element is growth of our international operations, because that also kind of creates a natural hedge. Today, we were largely doing domestic operations and short-haul operations.

With the expansion into Europe, there is going to be a revenue stream that is going to generate non-INR-based kind of revenues, which is going to create a natural hedge. Those are the steps that we've already taken in order to de-risk ourselves given the exposure that is developing on the FX side.

These are again, these are steps that we've already started to work down on, but it'll take time for them to scale up. I see.

My next question is on Hello? Sir.

I'll come back in the queue.

Operator

Sir, go ahead. You're audible.

Amyn Pirani

I come back in the queue for the next question.

Pieter Elbers

Okay.

Operator

Thank you. Next question is from the line of Aditya Mongia from Kotak Securities.

Please go ahead.

Aditya Mongia

Thank you for the opportunity. The question that I had was more focused on the guidance for CASK ex-fuel, ex-forex for the full year.

As in, it implies a fairly large YoY growth in the fourth quarter. Could you elaborate on which line items are actually driving this change in guidance, and are there any one-off effects, such as maybe joining bonuses, that one needs to strip out?

Because it seems as if the fourth quarter CASK ex-fuel, ex-forex would be a fairly large number.

Gaurav Negi

Now, Aditya, this is a continued guidance that was given at the beginning of the year. We've been scaling that guidance upwards, like I said.

When we had given a guidance it's going to be flat to 2025, in the earlier quarters, we had guided that this is already trending upwards for the reasons because FX exposure continues to be higher, the dollar-denominated expenses are becoming costlier. We mentioned the damp leases are also, which were supposed to taper off given the AOG situation would have improved, is going to come back, which has already started to come back.

It has an incremental cost that we had not anticipated, as well as now the capacity guidance. The impact on the CASK is going to be more driven by the capacity being moderated downwards.

We had a guidance which was higher than what we were training. It's not exclusively on the fourth quarter.

The guidance for the total year, which we are saying is going to be somewhere on the mid-single digit, is year-over-year. A large part started to play out with the capacity being scaled down in Q3, followed by Q4.

Those are the elements. Broadly, the other parameters that were there in terms of increased cost because of escalation, increased cost because of FX, offset by reduced damp leases that we had anticipated, which is not taking shape, are the drivers to it.

Aditya Mongia

Understood. The second question that I had was more on the slots that have been taken by DGCA.

Just wanted to understand that is our understanding that this is a temporary loss of slots and by default they are available to be bid for in the summer schedule, or will the final authority over here be whatever DGCA says on these slots?

Pieter Elbers

If airlines are not operating certain slots, it is the duty of the airline to hand back unutilized slots arising out of non-utilization or planned cancellations. We know what is our plan now for the next two months, we are handing these slots back.

The reallocation of those slots is the prerogative of the airport, and that will be part of further sort of evaluation going forward on how that exactly will play out.

Aditya Mongia

Okay. Do I understand that it will be the airport and the airline to then decide post March, or will DGCA have a role to play in deciding who gets what over here?

Pieter Elbers

I think it's the airports who are handing out the slots, to the best of my knowledge. Let me put a little disclaimer here, to the best of my knowledge.

Aditya Mongia

Understood. I'll get back into the queue for more questions.

Thank you.

Operator

Thank you. Next question is from the line of Achal Kumar from HSBC.

Please go ahead.

Achal Kumar

Hi. Thanks for my question.

On going back to FDTL, just wanted to understand, given that new FDTL norms and that means increased requirement of number of pilots, do you expect the growth could slow down going ahead, or do you think you've been expecting one aircraft per week and 50-plus aircraft per year, and that means whatever the growth comes in, do you think that growth will continue and you'll be able to hire the pilots in with the new FDTL norms, or do you think generally the growth would slow down because of new FDTL norms and the pilot hiring is any which ways a big challenge? Can you give us a bit of color, please?

Pieter Elbers

Yeah. As I said earlier, we have a long-term and continuous update of our pilot reviews.

That includes the longer-term fleet planning which we're having, including that flow of pilots. Then there's always an influx and an outflux of pilots, and that's the balance, of course, we look closely at, how many pilots are joining or how many pilots are coming through the internal pipelines and what are potential or possible attritions for pilots who are deciding to leave the company.

There's a permanent review of that process. As I said earlier, we have not made any changes in our long-term ambitions and our long-term growth plans.

I think we mentioned earlier, but that's by now a year and a half back, to double in size by the end of the decade. The planes orders are there, and we are planning accordingly.

Achal Kumar

You mean that the growth will continue as it is, as you planned?

Pieter Elbers

There's always going to be quarter-over-quarter variations in terms of seasonality, airport capacity, geopolitical dimensions. I think there's a lot of dimensions.

If there's new opportunities, IndiGo will step in. As you have seen, the airspace or the flights between China and India were resumed, and IndiGo was the first one actually to start the operations, first from Kolkata to Guangzhou and later on followed from Delhi to Guangzhou.

These are new opportunities and new developments. We have started the flights from Navi Mumbai.

We're fully committed to our plans, our growth, and our future. In that equation, there's always going to be quarterly changes pairing with seasonality, opportunities.

Gaurav already mentioned we had some capacity refinement in the Q2 given the traditionally lower season. We're stepping up in Q3, where actually November was already stronger than October.

As the Indian aviation market continues to grow and mature, we are seeing seasonality patterns, like you see in other parts of the world, increasingly, with high demand in peak seasons and lower demand in lower seasons. If you look to the overall development of the Indian market, that's exactly what we see happening, and we'll align our capacity to that.

I think there's a short-term quarterly focus, which we always have, and there's a long-term strategy, ambition, growth opportunity, which is still going to be there. All the plans we're having to continue to build, to help India into moving into a global aviation hub.

Just look at the number of 124 million customers which we served over the calendar year of 2025. That was a 9% increase year-over-year.

If you compare that to a 77-ish million number of customers we had around just the '22 year, it just shows what an incredible increase it was from 77 million customers to 124 million customers. We operated last year, calendar year '25, we operated a little short of 8 lakh flights in a single year.

That's a number which brings us to number 7 or number 8 in the world, with an on-time performance number which is also somewhere in that top 3 to 4 in the world, depending a little bit on the metric you use, including even the December number. I think the fundamentals of the company in terms of growth, market, ambitions, plans are there.

Clearly, this has been an effect, a major operational disruption affecting our customers. We take it internally also as a way how to address processes, structures, further refinement, see what we can do in digitization, and review our SOPs and stuff like that.

We try also to learn. This has happened in other parts of the world.

A few years ago, other airlines, or actually more recently, even other airlines went through the same thing. We see what we can learn from other large operators.

One side is that IndiGo has become such a large operator from where it used to be that we should also start to compare and learn ourselves from some of the developments in other parts of the world of airlines who are in that same league of sort of 10 largest airline in the world. Back to your question, no change in plans and growth strategy.

You'll continue to see some variations quarter-over-quarter, actually like we would have had this year. If the December would not have happened, clearly would have had a different number for Q3.

Then if you look at the results for Q3, and I think it was highlighted already, there was the 577 crore, but the other exceptional items are of a nature which are even larger as compared to this. The underlying foundations and even the October and November operation actually was pretty much on track to the initial plans.

Sorry for elaborating a bit more, but I think this is about the last question, I thought let me just highlight that.

Operator

Thank you, Achal Kumar. I'll request you to come back for a follow-up question.

I request to all the participant, kindly restrict to one question. Next question is from the line of Jinesh Joshi from PL Capital.

Please go ahead.

Jinesh Joshi

Just one question on the pilot side. As of FY '25, our pilot count was 5,400, if I'm not mistaken.

The document that was published yesterday, which essentially mentions that we are on track to kind of meet the revised schedule and we have the desired pilot availability, the count mentioned over there was about 4,600 odd. If you can just explain this a bit.

Gaurav Negi

What probably you have seen is a count of the Airbus line-ready pilots. Alongside that, there are other pilots that operate our ATRs also.

If you add up those, you'll probably get to that number that you're talking about. This one is excluding the ATR, and this was only for the line-ready pilots database.

We've got more pilots than the number that you quoted. The one that you quoted initially is a consolidation of line-ready pilots, pilots which are with us but are not flying, and then the ATR pilots also.

Jinesh Joshi

Got that. Sir, one last question from my side.

I think at the 2Q call, we had stated that the PRASK is likely to remain flat or report marginal growth in 3Q, whereas in this quarter, we have seen some kind of decline on that side. While I understand that because of the issues that we have faced, there could be some capacity constraint that can come through, but I believe that has also impacted pricing.

October and November, I think, trended well. Just wanted to understand how come the pricing got impacted in December so much that the overall PRASK for the quarter declined on YoY?

Pieter Elbers

You're right, October and November, the demand returned compared to the quarter before. We saw a healthy growth in the market.

Clearly, these 3 days, there was a uncertainty how quick IndiGo would restore its operation, and there were different views on how quick the capacity would be back, and that clearly has led to some views in terms of people booking and going in other places. I think it's a natural sort of fallout or consequence of those 3 days, and pretty soon, I think we'll be back to regular market dynamics.

Operator

Thank you very much. Ladies and gentlemen, we'll take that as the last question, and now hand the conference over to Mr.

Pieter Elbers for closing comments.

Pieter Elbers

Thank you so much. Good, thanks for participating in the call.

Let me highlight that despite the operational challenges we faced in December, our teams have acted quickly and decisively, proving the resilience of our operations and the strength of the IndiGo people. Their focused execution helped us to stabilize the network swiftly, allowing us to continue delivering reliable service at scale.

Thanks to these efforts, we served nearly 32 million customers during this quarter. This quarter was also significant for our long-term growth trajectory.

We welcomed India's first Airbus XLR and continued expanding our fleet to meet future demands. Being one of Airbus' largest global recipients of aircraft for the second year in a row underscores the scale of our network and the deep confidence our partners have in IndiGo's strategy and execution.

The first week of December with operational challenges does not impact our fundamentals and our long-term growth trajectory, as I just alluded. As we look ahead, our priorities remain clear: further strengthening operational robustness and building a durable, efficient platform supports sustainable growth for the years to come.

Ladies and gentlemen, once again, thank you for joining. Looking forward to talking to you next quarter, and for now, thank you.

Operator

Thank you very much. Ladies and gentlemen, on behalf of IndiGo, that concludes this conference.

Thank you for joining us, and you may now disconnect your lines. Thank you.