Good evening, ladies and gentlemen, and thanks for joining the Mphasis Q3 FY 2026 earnings conference call. I am Doven, your moderator for the day.

We have with us today Mr. Nitin Rakesh, CEO of Mphasis, Mr.

Aravind Viswanathan, CFO, and Mr. Vinay Kalingara, Head of Investor Relations.

As a reminder, there is a webcast link in the call invite mail that the Mphasis management team will be referring to today. The same presentation is also available on the Mphasis website, www.mphasis.com, in the Investors section under Financial and Filing, as well as on both the BSE and NSE websites.

Request you to have the presentation handy. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes.

Should you need assistance during this conference call, please signal an operator by pressing star and then zero on your touchtone phone. Please note that this conference is being recorded.

Before we begin, I would like to state that some of the statements made in today's discussion may be forward-looking in nature and may involve certain risks and uncertainties. A detailed statement in this regard is available on the Q3 website release, sorry, that's the Q3 results release that was sent out to all of you earlier.

I now hand the floor over to Mr. Nitin Rakesh to begin the proceedings of this call.

Thank you, and over to you, Nitin.

Thank you, Doven. Thanks, everyone, for joining us all this evening.

Hope you all had a great start to the new year. The past year has been an interesting one, especially in light of the multiple changes in the environment, as well as some exciting developments in the technological landscape with AI yielding the way with the new tech stack under deployment.

The nature of technological shifts underscore that every business is looking for opportunities, not only to get higher efficiency using AI, but more importantly, to reimagine the entire business model to stay relevant to their end customers. Clients are recalibrating the classic managed services contracts as outcomes of plans to become more important than effort-based services.

Tech orchestration takes over early pollution design and digital AI agents augmenting human workers becoming the norm. While seemingly disruptive, this also brings about one of the most exciting growth opportunities of our generation, especially for companies such as ours.

Size and scale is no longer a disproportionate asset for our competitors. Technical competence and the ability to provide solutions that align with planned outcomes using the blend of software, for example AI agents, and services, which are people-based, become the key differentiator.

We are seeing this duality playing out. While there is deflation of traditional people-based service models, there is an extremely heavy appetite for AI-led tech solutions and AI efficiencies.

While there is strong desire to undertake significant estate reduction and rationalize service partners, there is an extreme focus on bringing in partners to build the AI stack, establish governance and guardrails while doing so. While some clients are already running pilots in agentic AI, others have progressed to scale deployments.

The need of the hour is a platform approach that orchestrates multiple AI capabilities across the entire enterprise IT value chain, from modernization and deployment to operations, observability, and governance, underpinned by a living, breathing layer of connected enterprise understanding that unifies data, systems, and processes to proactively optimize, modernize, and transform business and IT operations. What we are seeing is AI adoption, capability, and acceleration happening simultaneously.

To address this opportunity, we built and launched our flagship market-leading AI platform, and this is Neo-IT, that is capable of all this at scale. Before we go to how Neo-IT is gaining traction, let's take a moment to reintroduce Mphasis Neo-IT, our AI intelligence platform integrating multiple Mphasis.ai solutions.

Neo-IT enables organizations to continuously evolve rather than engage in a one-time transformation program, by making enterprise knowledge machine-understandable; automate complex decisions, predictions, and prevent issues before they occur, and drive sustained innovation; empowers CIOs and business leaders to shift left, embedding intelligence early in the software and operations lifecycle to create self-healing, resource-efficient systems that learn and improve over time; and finally, integrates evergreen business intelligence with AI-specific implementations, fostering continuous learning and evolution with every subsequent initiative. The platform creates a connected, datacentric environment where AI and human teams collaborate to plan, build, and manage transformation.

Neo-IT includes solutions across the relearn, to build, to run value chain of IT services. To name a few, Mphasis NeoTheta helps organizations overcome challenges of modernization through full transparency of the relearning process and creation of a comprehensive knowledge graph that constantly evolves throughout the lifecycle of client's journey; Mphasis NeoSabha for agile AI agents for quality product-driven definition and user story elaboration; Mphasis NeoRaina for discovery and creation of target state architectures; NeoCrux for orchestration of AI-driven code generation and quality automation; and Mphasis AIOps, intelligent operations, including proactive incident prediction, root cause analysis, and self-healing automation based on deep system observability.

The entire Neo-IT suite is supported by business, operations, engineering, and governance agents, and are also supported by OntoSphere, which creates the critical enterprise intelligence and code with contextual knowledge based on domain ontologies. Mphasis Neo-IT has accelerated record deal wins, along with record pipeline of deals for us.

Neo-IT is designed to help enterprises start anywhere, scale everywhere. Whether a client begins by modernizing legacy estates, transforming IT operations, scaling cloud and infrastructure, accelerating application development, or rewiring core business operations, every entry point intentionally converges onto a unified agentic fabric.

This is what allows Neo-IT to accelerate and expand enterprise value, rather than creating isolated point solutions. Three core principles differentiate Neo-IT.

Start anywhere, converge on one fabric: clients can begin with their most urgent need—IT operations, application development, cloud transformation, or any other such burning platforms—and seamlessly expand into a connected enterprise-wide agentic estate without replatforming. Second, enterprise knowledge as foundation: OntoSphere engine encodes institutional knowledge, enabling agents to operate with deep context, not just prompts.

This drives precision, consistency, and trust at scale. Third, plug and play within the ecosystem: Neo-IT is architected for interoperability with hyperscalers like AWS, Azure, and GCP, with AI infrastructure partners, including NVIDIA, and with existing enterprise applications and partner ecosystems.

We're already seeing this play out in the market quite nicely. Whether it's a large financial services institution, a global insurer, multinational investment firm, clients begin from very different entry points, yet all expand towards the same unified fabric.

As they do, the platform naturally becomes more sticky, increases wallet share, and enhances margin leverage. With Neo-IT, enterprises don't have to choose the right starting point.

They simply start, and every path leads to scalable, connected solutions, all the while compounding value. Neo-IT is supersizing deals, and we are seeing good customer penetration across existing customers and prospects.

To give you a sense of traction, our customer spend leveraging the Neo-IT platform represents clients that contribute more than 50% of our company revenue. It's been 12 months since we first spoke about how the AI thesis is playing out, especially in helping expand the total addressable market for Mphasis, primarily through these four drivers.

We want to give you some concrete indicators of our traction on our agentic platform-based approach. Our LTM TCV has doubled in the last four quarters.

Our modernization pipeline, which was the first AI archetype out of the gate, is still one of our key archetypes, up 4x. Our large-deal pipeline has been supersized and climbed 2x.

In summary, pipeline, differentiation, and NTCV all speak to the efficacy of our platform, especially driving this with some of our top clients in the ecosystem. Since the launch of Mphasis.ai, pipeline has grown 2.5x.

We currently have the largest ever deal pipeline and had strong TCV wins in this quarter as well, led by large deals. Despite strong TCV conversion over the last three quarters, we continued to add deals to the pipeline, which is now 69% AI-led.

It is no surprise that AI is supercharging the pipeline, which has grown 66% year-over-year. BFSI pipeline is up 98% YoY, and non-BFSI pipeline up 44% YoY.

Large-deal pipeline is up 91% year-over-year. AI-led modernization continues to be a big theme, as you can see on the chart.

With strong growth in the pipeline provide further visibility to sustaining our momentum in deal wins. We continue to see high share of proactive deal wins as we stay largely focused on deal-making and infusing the Neo-IT platform into opportunities.

Net new TCV wins for the quarter were at $428 million. We won four large deals in Q3, and of the four large deals, two were over $50 million deals.

On the back of our AI-led propositions, our LTM TCV has doubled and now stands at $2.1 billion. Our TCV-to-revenue conversion pace has remained steady as well.

Moving to performance by segment, we continue to push for revenue growth, which is anchored in our strong client mining model and tech-led offerings. Q3 FY 2026 revenue came in at $40 $451 million, with an annualized run rate of $1.8 billion plus.

Despite seasonality impact, revenues grew 1.5% sequentially and 7.4% year-over-year in constant currency terms. Our Direct business contributed approximately 98% of overall revenue for the quarter.

We expect the pace of revenue conversion to remain strong, propelled by savings-led transformation theme. Growth momentum in Direct remains strong as well.

Direct revenue for the quarter increased 1.9% sequentially and 9.6% year-over-year in Q3 in constant currency terms. Our anchor geography, the US, grew 1.4% sequentially and 10.8% YoY in Direct, driven by ramp-ups in recent large deals.

Growth momentum continues in EMEA region, with a sequential growth of 3.9% in constant currency in Q3 FY 2026. Rest of the world grew 5% sequentially and 17.4% year-over-year in constant currency terms for the Direct business.

This growth is partly driven by increasing presence in the GCC ecosystem, with some of the deals with global accounts being structured in the India geography. We're pleased to know that all geographies contributed to strong sequential growth this quarter.

Our core service line, Enterprise Apps, now contributes to 75% of overall revenues, and has increased by 3.7% sequentially this quarter. Direct Apps growth is driven by AI-led modernization themes.

ITO service line for Direct also delivered YoY growth of 9% in CC terms, led by ramp-up of deals that have integrated build plus run components. Moving to our vertical performance, BFSI and Insurance verticals continue the growth momentum.

At an overall company level, BFSI has grown 14.8% year-over-year. Overall YoY growth for BFSI was impacted by the ramp-down of our ATM business in India.

Direct BFSI grew 2.5% sequentially and 18% year-over-year, largely driven by wallet share gains in existing accounts and continued strong execution in new accounts. Insurance vertical continues the growth momentum with sequentially and 36.6% YoY in constant currency terms.

Combined, our BFSI vertical performance was a strong 3.7% sequential growth and contributed to 66% of revenue. TMT vertical sequential performance was impacted by seasonality, but still registered a strong year-over-year growth of 20% plus percent in our Direct business.

At a portfolio level, our performance is in line with our expectations. Our client pyramid continues to improve, especially across the middle of the pyramid.

On a YoY basis, we've added one client in $100 million plus bucket, one client in $75 million plus bucket, three clients in $50 million plus bucket, and three clients in $21 $20 million plus categories respectively. Our client pyramid improvement is driven by wallet share gains in existing accounts, led by a strong account mining approach, and large-deal wins, and successful ramp-ups in new accounts as well.

On an LTM basis, our top 10 accounts grew 11.8% YoY, and the next 20 accounts grew 13.5% YoY. Top 10 accounts grew 3% sequentially, and the next 20 accounts grew 5.7% sequentially in Q3 FY 2026.

Last quarter, our top client sequential growth was better than the company average. In the current quarter as well, the top client sequential growth is better than the company average.

We are not seeing any AI deflation impact due to our positioning as a transformation partner leveraging our Neo-IT platform, which is helping us participate even more in the customer spends than we did in the past. Moving to our quarterly financial metrics, we deliver to our philosophy of maintaining margins in a stated band while making investments for growth.

EBIT margins remained stable at 15.2%. Operating profit for the quarter grew 2.2% sequentially and 11.6% YoY to INR 6,089 million.

In Q3 FY 2026, our P&L includes an exceptional item of INR 355 million as a result of changes in the labor laws. Excluding the impact of exceptional item, EPS grew 9% YoY to Rs 24.6.

Operating cash flow generation was $43 million for the quarter in FY 20 in Q3 FY 2026. DSO for the quarter was 91 days, an increase of 2 days QoQ.

This increase is primarily due to unbilled receivables pertaining to milestone contracts. As highlighted over the past quarters, it is very much controlled and planned to align with deal constructs, since we have seen large corresponding TCV win growth rates.

We expect DSO to trend progressively down over the course of 2026 calendar year. In summary, we had good growth momentum in Q3, driven by conversion of our strong deal wins to revenue.

We achieved growth of 1.5% sequentially and 7.4% YoY in CC terms, while Direct business grew 1.9% and 9.6% YoY. Growth was led by BFSI and Insurance verticals, supported by steady ramp-up of large deal wins from the recent quarters.

BFSI grew 2.5% sequentially, Insurance grew 8% sequentially, and the combined BFSI verticals grew 3.7% sequentially in CC terms. We also had strong sequential growth across all our geographies.

Pipeline is at record levels with 66% growth YoY, of which 69% is AI-led pipeline, reflecting a strong interest in our Neo-IT platform offerings. Despite large conversions, large-deal pipeline is up significantly at 91% YoY, further providing us runway for future deal activity and growth.

We had strong net new TCV wins of $428 million, including four large deals, two of which are $50 million plus. LTM TCV at $2.1 billion also gives us strong track record to build on.

We maintained our margin discipline within the stated band while investing for growth. We will continue our sustained steady conversion of pipeline to TCV, TCV to revenue.

We expect to be greater than 2x of industry growth on the back of our last nine months performance and the strong direct correlation between TCV and revenue that's been building back up. We will continue our ramp-up of large deals in the upcoming quarters, and as such, we are maintaining our EBIT margin band within the band of 14.75% to 15.75%.

With that, let's open it up for questions, moderator.

Thank you very much. We will now begin the question-and-answer session.

Anyone who wishes to ask a question may press star and one on their touchtone telephone. If you wish to withdraw yourself from the question queue, you may press star and two.

Participants are requested to please use handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles.

Ladies and gentlemen, you may press star and one if you wish to ask questions. You may press star and two if you wish to withdraw yourself from the question queue.

Our first question is from the line of Nitin Padmanabhan from Investec. Please go ahead.

Hi, good evening. Wishing you a very happy new year and congrats on a strong print.

I had three questions. The first is in the deals that we execute with a combination of humans plus agents, do you believe margins can be higher?

When you think about this longer term, do you think competition eats that away, or that sort of sustains? That's the first maybe hypothetical, conceptual question.

The second is, considering the strong deal wins and the ramp-up of those deal wins that need to happen, and the recovery from furloughs, do you think that Q4 could be the strongest sequential quarter for the year? Finally, just a question on why is the debt sort of consistently increasing?

That's the final. Thank you.

Sure, Nitin. Thank you for that.

I'll take the first two questions, and Aravind will answer the third one. If I understood correctly, your first question was that if we have seen deals being infused with AI, do we have room for margin expansion?

Is that correct?

In the context of humans plus agents, and yes, in that context, yeah.

Got it. Got it.

Got it. I think the short answer is it definitely provides us some operating leverage as we start infusing agentic approach into the deals, because what we're really doing is eliminating a bunch of human effort and crashing down not just the effort, but also the timeline and complexity and the accuracy rates are helping with that.

The approach will definitely mean that we have operating leverage, but more importantly, what we're doing today is using that approach to unlock deals that probably were so far either too complex for customers to undertake or too prohibitive from a budget standpoint. As we create enough proof points and lighthouse programs, our confidence and our ability to drive forward a rapid deployment will actually help.

I think in some archetypes, especially around modernization, we have a very clear idea of what the value-capture path is, and can we move from the way we used to price these to a different model where theoretically we have the ability to price them better. We're seeing that play out already in a few deal archetypes, but I think it's a little bit early to see that across all archetypes, but that's the direction of travel, for sure.

Now, the next question from that will be, how much of that do we give back to the customer, how much of that do we keep? I think that's an ever-ending debate, but reality being if you have enough value being created, there's definitely going to be some that you will be able to keep back into your own P&L.

Then you can choose to either take it in the P&L or continue to invest. Far, whatever leverage we are getting, we are investing it back in the build-up of the platform, but I think at some point, we'll have enough critical mass and scale and proof points to be able to drive this in the direction I just talked about.

The second question was around, based on the deal wins, will Q4 be the strongest sequential growth quarter? I think directionally, it seems like the answer is yes, because if you remember the guidance we did last quarter was greater than 2x, and if we trend towards that, simple math will indicate for this to be the strongest growth quarter for financial year '26.

Aravind, maybe you can answer the third one on debt.

Yeah. Nitin, while borrowing has gone up, the gross cash balance has also gone up.

The reason we do borrowing is more in terms of mismatch in cash flow between the geographies. We had a couple of payouts come in, acquisition purchase consideration which was deferred, came through in this quarter, and we used a short-term borrowing to do that, rather than send money from India given the arbitrage of interest rates vis-a-vis what you earn in India vis-a-vis the borrowing cost.

That's the only reason for the borrowing, and it'll keep moving up and down. We've seen kind of similar levels four quarters or six quarters back.

We keep coming down and up. That's what I would say.

It's not a trend per se.

Perfect. That's very helpful.

Thank you so much, and all the very best.

Thank you.

Thank you.

Our next question is from the line of Sulabh Govila from Morgan Stanley. Please go ahead.

Hi. Thanks for taking my question.

Am I audible?

Yes,

sir. You are audible.

You may proceed.

Yeah. I had three questions, maybe I'll list them out together.

The first is that in this particular quarter, just wanted to understand that from your own expectations perspective, how did this quarter pan out versus what would you have thought at the start of the quarter? Just wanted to understand if there were any surprises that you witnessed during the quarter.

The second is that with respect to the top 10 client bucket, is there any particular sub-segment or any client situation where one should expect any sort of volatility in the coming quarters? Just wanted to check that.

The third bit is the increase in headcount on the BPO front that you saw, should one expect any near-term tailwind because of that?

Sure, Sulabh. I think the question around did Q3 pan out as expected, I think if that's related to the fact that was seasonality in line with expectations, the answer is yes.

Other than that, I think every quarter there are some surprises. As managing a business means you have to manage things.

From a seasonality perspective, it panned out pretty much the way we thought it was going to pan out. As such, there's nothing to call out in Q3.

Again, we're pleased with the fact that following up on two very strong TCV quarters, we had another above-average TCV quarter compared to our historical averages. I think we're pretty happy with that.

On the client sub-segments, at this point, as I mentioned in the last quarter call as well, we're not seeing any significant or even apparent reasons to call out a sub-segment that may be in stress or a segment or a client that may be in stress. There are no known headwinds at this point in time, which is why you're seeing all the categories of top 10 and next 20 both on a QoQ and a YoY basis actually delivering good growth across all geographies as well.

I think we feel good about the position we've built with our top 25-30 customers. That is reflecting again in the client pyramid, which has moved quite well in the last two quarters.

That's showing up in both YoY numbers and sequential numbers in terms of the buckets that clients are progressing through. The third one around headcounts increase, again, I think we indicated that we are starting to see some life of activity, especially with the interest rate environment.

That's one part of the segment in the BPO headcount where we have seen some increase and inflow. We also now talked about a deal that came out of an existing customer where we are actually setting up a mortgage origination unit linked very much to an agentic AI approach.

Think of that as a first lighthouse client for an agentic AI-based origination platform that we are launching. As we ramp that up across other customers, we'll probably see additional benefits.

I think the environment has been stable. A little bit more work to be done to see true tailwinds, but there's definitely upside risk if those tailwinds appear.

We're just making sure that we have the pipelines available to be able to actually capture that demand, because we're seeing that indications coming through.

Understood, sir. Thanks for taking my question.

Thank you. Our next question is from the line of Sudheer Guntupalli from Kotak Mahindra Asset Management Company.

Please go ahead.

Hi, Nitin. Thanks for the opportunity.

My first question is any signs of change or improvement you're seeing in the discretionary spending side with the short-cycle projects and all?

Sure, Sudheer. I think, again, over the last couple of quarters, maybe a year, I've actually said that discretionary spend as we knew it is unlikely to come back in the same shape and form.

Where we are seeing spends today is first and foremost, again, it's too early, but within three weeks into the new year, it is very apparent that spends are going to be stable to slightly up this year. I don't think any clients in a mode that they will see a reduction in total spends.

What is also clear is there is going to be a reprioritization of spends, because they have to free up money in investing in the AI fabric, whether it is stack, whether it is migration to the stack, deploying new agents, software spends. I think there is new spend available, there is money being spent on new build-up of the new stack.

If you're aligned to capturing that spend, you will see net new spends available to you as a provider. On the other hand, if you're on the other side of that trend where you are actually going to lose more than you will gain because efficiency will eat into a lot of the work that you do for that customer, then it's going to be a difficult situation.

In that case, you will have to find a way to get behind where the spends are moving. I think the discretionary spend question is a little bit more nuanced at this stage, given just early phase of deployment of the AI stack and fabric, and extreme focus on driving efficiency using AI while they build up the stack and start spending money on the other side of the house.

Again, based on our numbers and our deal flow, you can clearly see that we're actually gaining more, whether it is consolidation, driving large deals through ADMS, infra transformation, operations transformation, modernizations, and so on. I think it's a very interesting time, and we are very pleased with the fact that we've been able to use this as an opportunity to play the challenger role and open up areas where we were not competitive earlier because of price or scale or our size.

Nitin. Secondly on BFSI, impressive to see very strong performance despite this being the most furlough-impacted quarter.

Your deal ramp-ups that you are expecting over H2, is there any pull-forward impact into the December quarter or it was panning out as expected earlier, say there will be some push-up in buoyancy in terms of BFSI deal ramp-ups in Q4 as well?

Sudheer, again, it's very difficult to kind of look at every quarter and have a straight line. For example, last quarter, I think some of you had a question around the fact that BFSI didn't grow sequentially, but remember, it was growing so strongly for the past few quarters.

I think the direction of travel is very clear. We're very confident based on the pipelines that this will definitely be the one of the leading growth verticals for us, both across banking and insurance.

Given just the pipeline and the flow, I think we feel good about where we are. As such, there was no pull-forward or anything to call out.

I think we're just executing the order book and busy in converting the existing pipeline into deals. We'll just continue to focus on that.

As such, based on the question I answered earlier around Q4, I think you can see from there that we are expecting a pretty stable outlook in terms of the direction.

Fair enough, Nitin. Just last bookkeeping question from my end.

Possible to call out the impact of furloughs this quarter?

I think it's best we don't call out the exact impact, because I think then the assumption that if the furlough was X, then it will be added back to the line as is, because that's not how the reality works. I think we'll have to just manage it.

We'll have to just make sure that we're able to maximize whatever the opportunity we have in Q4.

Fair enough, Nitin. Thank you, and all the very best.

Thank you. Our next question is from the line of Vibhor Singhal from Nuvama Equities.

Please go ahead.

Hi. Thanks for taking my question, and congrats on a very solid performance in a seasonally weak quarter.

Nitin, got two questions for you, and then maybe one follow-up for Aravind. I think over the past, let's say, three, four quarters, our BFSI vertical has stood very tall despite, let's say, some hiccups in other verticals.

I know your presentation mentions that we've been winning a lot of, basically, wallet share gains and also new client accounts. In the vertical as such, over the past, let's say, two to three quarters, have you seen any change in the industry dynamics, in terms of, let's say, the demand picking up, any green shoots in terms of, let's say, more of discretionary spends coming back, any specific call-out on regulatory spends maybe going up in either banking or insurance vertical, which could help us sustain this growth momentum in the coming quarters, apart from, of course, the deal wins that we have, but which could maybe further this momentum in terms of deal wins as well as revenue growth?

After that, if you can answer that, I'll have a follow-up after that.

No, I think that's a fair question. It's fair to say that we were probably the first ones to call out growth in BFS.

Actually, almost six or seven quarters ago, we called for a bottoming in that business, once we saw the macro environment getting stable. Then, of course, in the last four or five quarters, we've seen some strong growth coming out of BFS, and now Insurance in the last couple of quarters.

Two things have happened there. One is, in general, the banks and financial institutions have been in a pretty strong earnings environment in the US, especially.

Even in Europe as well, because the NIMs were so high that they were actually sitting on record spreads. That at least kept at a macro level, kept a lot of the short-term cost-cutting pressures away.

Of course, they were very diligent with the spend, it's not that the spending faucet was on. Second, the regulatory environment and the deal-making environment has been pretty strong in the last 12 months, and it's expected to be strong this year as well, whether it is M&A activity, IPO activity, and that has a direct impact on bank earnings and just the regulatory environment.

Third, banks in general are early adopters of all new tech trends, and we are starting to see some significant programs, some significant numbers being outlayed. Some of them are coming from internally repurposed spends, and some of them are obviously additional investments that the banks are going to make in creating a bank-wide AI fabric or adopting capabilities across the value chain.

I think it's a little bit of a nice compliment of things that have happened in the banking space, and has been a good space to play in over the last 12, 18 months. Positioning-wise, having the engineering positioning, having the ability to drive some of these solutions around transformation, has definitely helped us gain, I would say, disproportionate share as this spending has recovered.

We still see room for that as we go forward. Insurance is a little bit different and nuanced, depending on what segment of insurance.

Life and annuities, for example, is very interestingly poised, because there's going to be a tremendous amount of effort on integrating their distribution with the wealth distribution. That overlap's starting to play out quite nicely.

P&C, I think, has had a little bit more of a trouble because of the high claim ratios, efficiency is number one in focus there. Then, of course, European insurance business has done well as well, purely based on the power of our proposition.

We feel good about that segment in general as well.

Got it. That was really helpful.

My second question, Nitin, was our deal wins have been very strong over the last four quarters, almost double of the preceding four quarters. Now, the presentation also shows a correlation, good correlation between the revenue growth and the deal win growth.

If I look at the absolute amount, I think we've been reporting even in this quarter, our deal win growth was more than 20%. Last two, three quarters, it was almost double on a YoY basis.

Shouldn't this kind of a strong deal win have led to a much higher growth in terms of YoY? Are there some of the deals that we won over the past couple of quarters, are they yet to basically ramp up and start executing, and we could possibly see an acceleration of growth when those deals start coming in?

I know there's a correlation, but I think the gap between the YoY growth rate on deal wins and the revenue growth seems to be quite too high. I know it's not a straightaway mathematics, but if you could just explain anything on that front, that would be really helpful.

I think part of the reason we started publishing the correlation is because we think that correlation is going to continue to improve, given that we are not seeing any client-specific issues that we did see in the early part of 2025. That's probably the biggest delta between TCV, because this is net new TCV growth.

Not all of it will translate into company growth, because company growth is the net revenue that you see growth based on all your ramp-ups and of course ramp-downs. I think there is some of that playing in.

Again, by simple math, if you guys can do the same math, we eliminate the impact of one vertical on the overall growth. Right.

Our actual revenue growth is in mid-teens. We're well past mid-teens already.

I think we just have to be patient. We have just continued to focus on driving deal wins, we can grow around that particular issue.

That issue is now behind us. We called for bottoming last quarter.

It has bottomed. Right.

We definitely expect that the deal wins to continue to accelerate the growth, and I called for that in my script as well.

Right. The deal wins that we had won, they are progressing as per your expectations, or do you think they could ramp up further in the coming quarters?

I think there's more room to go. They are converting, but these are transformation deals.

If you sign a $100 million deal and it's a five-year deal, you may not see exact $5 million in the first quarter of the deal itself. It might take you two, three quarters to get to that run rate.

That's the nature of the business. I'm not telling anything you don't already know.

Fair point. Just one last bookkeeping question for Aravind.

Aravind, in response to Nitin's question in the beginning about the debt and the cash, now, while the debt has increased significantly, let's say, in the last four quarters, the cash is almost the same number. If there was, let's say, as you mentioned, that the debt had increased just to pay for the acquisitions and it was a timing mismatch, the cash should have increased.

The cash stands at 2,600 crores, which was pretty much at 2,500 crores last year. In the last four quarters, we haven't added much cash, but we've increased the debt a lot.

If you could just explain that what am I missing here?

We had given a dividend of close to $130 million, you need to factor that from your cash analysis, and that will kind of give you. Of course.

Right. That's every year.

That we gave last year as well, so that's part of the cash flow. That obviously, when you compare last year to this year, right, you will see that the dividend has got paid in July end.

You will see that as a cycle going up and down. We paid more dividend also than the year before.

We increased our dividend. There is also acquisition payouts that has happened.

One needs to look at it from an operating cash flow, but if you do M&A and there are certain payouts on contingent considerations of past M&As that are getting paid now, those need to be factored, because those will obviously reduce your cash. There are two elements you need to look at outside of the norm: one is the incremental dividend, two is all kinds of M&A-related payouts that have happened over the past one year.

If you normalize for it, then that will explain.

Some of these are contract acquisitions, not just the typical M&A. Yeah.

Got it. I'll probably take the detailed explanation offline.

Thank you so much for answering my questions, and wish you all the best.

Thank you. Our next question is from the line of Sandeep Shah from Equirus Securities.

Please go ahead.

Thanks for the opportunity, and congrats on a good execution. Nitin, the first question is what would be the penetration of the client in terms of modernizing the application with the GenAI or LLM or the agentic AI?

Just wanted to understand, do you believe clients are becoming more confident to touch the legacy which they were not earlier in terms of modernization, now in the AI world?

Order of magnitude difference in the level of confidence and the appetite, for three reasons, to be honest. One, the programs, if you were to do a similar modernization program 2018, '19, and we've done many of those, the typical execution period used to be between 5 and 7 years to retire any decent-sized monolith application, like 25, 30 million lines of code, 40 million lines of code, or an application that was really old, even if it wasn't that large and monolithic.

It was just because the biggest complexity there used to be relearning or reverse-engineering that application from a logic standpoint. The second big impediment obviously was that if you're going to deliver this application back in 5 years, 7 years, the risk is too high.

It's like a black box modernization program. You probably won't see any new benefits for the first 3 years or so.

Of course, it's expensive. Complexity, time, and cost were all three big impediments.

With the approaches that are now being proposed, clients have undertaken significant amount of early adoption work, tested it, validated it. We're still doing it, set it up inside of their production environment, done minimum viable programs to see if that works, take a million lines of code and parse it and see whether we're getting the right accuracy.

Does it work in my integrated ecosystem? Can it work with my stack?

Yes, it works with Java, does it work with COBOL, does it work with TPS? There are multiple different nuances to it.

In general, I think the appetite for doing these deals is probably up an order of magnitude. We are seeing it up 4x in our own pipeline in the last 1 year.

That's definitely opening up a lot of conversations for some really large programs. Now, of course, we have to also be diligent, because these are complex programs.

You don't get paid when you sell, you get paid when you deliver. It's a combination of making sure that we understand the complexity, and we undertake it in areas where we have a high degree of confidence, whether it's a domain or it is in a sub-domain, right?

In banking, yes, we are comfortable in multiple domains, but there are still other areas where it will require a lot more investment for us to be able to have the same level of execution capability. That's the way to think about it.

Market is absolutely opening up. Partner channels are buzzing as well, whether it is hyperscalers or other partners.

I think it's a good time to take this proposition to customers, because there is appetite to listen to new ideas and potentially construct these.

Okay. If demand picks up, especially in BFSI, given application is 75% of our revenue, we could be one of the biggest beneficiaries.

Just in the coming quarter, it is fair to assume that we can have a broad-based growth because there is no portfolio-specific issues even outside furlough. The furlough would be recouped in TMT as well.

Question, Aravind, to you. I think it's good to see that your DSO also includes contract asset.

I think none of the many other vendors does not include in the DSO the contract asset. Just on the hedging, Aravind, wanted to understand, because if I look at your EBIT margin ex of hedging, we are already approaching closer to 16%.

Can you guide us what to model in terms of the hedging? I do agree rupee is depreciating.

Any view in terms of average hedge rate, its benefit in the near term and the longer term?

Let me just address your comment around the broad-based growth. I think if you look at current quarter, it was pretty broad-based and across vertical segments and geographies.

I think we have some more work to do in a couple of the verticals. As we fix that, we are very much focused on driving a broad-based, company-wide growth.

Again, TCV pipeline, TCV revenue, all said and done, pipeline is a leading indicator of that, and I think we're quite pleased with the progress we made in the last three or four quarters on that front. Aravind, can you talk a little bit about the

Yeah. Sandeep, we have a reasonably consistent hedging policy, which we hedge about 80% for the next four quarters and a lower percentage for the four quarters after that.

I don't think you will see a lot of change in terms of the benefit flowing into the P&L for rupee depreciation, at least for the next couple of quarters, and then you will start seeing that play out positively after that. Obviously, from the time we have announced results from a mark-to-market standpoint between December 31st to now, rupee has further moved, right?

There it's becoming a little dynamic. I think we are sticking to our hedging policy.

I would say that you will see over a medium term this flowing, but you will not see too much of it flowing in the next couple of quarters, for sure.

Thanks. Just, Nitin, the question on the application modernization.

If the market opens up, we could be one of the biggest beneficiaries because of skewness towards application as a portfolio.

I think the market is really very, very big, I don't know whether we will be one of the biggest beneficiaries, but we'll definitely be one of the leading contenders to take a lot of that flow.

Okay. Thanks, and all the best.

We're also very focused on stitching together the ecosystem. I think the last thing I want to make is we're also very very focused on stitching together an ecosystem that's will be required to win in that space, because that isn't something that you can just do by yourself.

You will need an ecosystem of tech providers, cloud providers, infra transformation partners, and so on and so forth. Context and complexity will require us to build that ecosystem.

Stay tuned. We'll make some further announcements as we go forward on how we're building that ecosystem to tap into the modernization opportunity itself.

Thanks. That was a

great question.

Thank you. Our next question comes from the line of Manik Taneja from Axis Capital.

Please go ahead.

Hi. Thank you for the opportunity.

I hope I'm audible.

You are audible, sir. You may proceed.

Just to prod you further with regards to the medium-term growth outlook, through the course of FY 2026, you continued to see steady performance in financial services. You did have the headwind of one of the large logistics customer through the year.

If you think about now over the foreseeable future, how should we be thinking about growth construct across industry segments? Does the BFSI momentum hold steady or intensify further, and then how do the other industry segments play out?

If you could talk about that, especially given you in the past provided color around H2 being better than H1 or FY '26 being better than FY '25, if that construct would be great to get your views on that.

I think we will give you more color on FY '27 as it compares to '26. I think we were clear that '26 is likely to be better than '25, despite the headwinds that we were seeing.

That should give you a confidence in the fact that you can see how the rest of the business has performed. That's a good template to kind of at least assume will continue to happen in FY '27 as well.

Again, too early to tell you what FY '27 color will look like, but I think you can see over the last two, three quarters of performance that we've truly turned our aspiration into some real numbers. We continue to focus on conversion of all that sits in the pipeline that we can convert.

Hopefully, if we can do that in the first half of 2027, FY '27, then obviously that sets us up really well for the full year as well, just like we did in the first half of FY '26. I think fair to assume that the template that we have working for the last three quarters is the one that will continue to lean on for the next five, six quarters as well.

Great. Thank you, and all the best to you.

Thank you. Our next question comes from the line of Girish Pai from BOB Capital Markets Limited.

Please go ahead.

Thanks for the opportunity. Nitin and Aravind, just want to understand the investments in your AI platforms.

What exactly are you doing? Is it OpEx or is it CapEx?

Is it capitalized? I've seen that between March 2025 and 31st December 2025, there's been some incremental growth in the intangibles part, and there is a significant growth in other assets.

Can you just explain these two, three things?

I think it's fair to assume that the AI strategy is centering on intelligently orchestrating through our own platform, in multiple third-party systems, integrating LLMs, proprietary solutions, and third-party assets. While there is a build component to what we are doing, large part of the build component actually is running through our OpEx.

In some cases, when we do have to integrate some third-party assets, or we need to buy some third-party platforms to integrate in, some of that will definitely get capitalized. I think we talked about that in the October earnings call as well.

Maybe, Aravind, you can expand on the second part of the question.

That is the reason why we had this as an intangible under development as of September 30th, and then when we launched the platforms on end of October, we capitalized it, and that's getting charged off to P&L over a period of time. You would have also seen a little bit of a bump in the CapEx line item on the cash flow, which also pertains to this.

We've some to go, but a large portion of that CapEx has also kind of got paid out, right? On the other assets, multiple elements to it, right?

We've had a lot of discussion on it between Q1 and Q2, largely around the large deals that we have made upfront investments, and also in the nature of contract assets, where as we shift to more fixed-price projects, unbilled in fixed-price projects come under contract assets till customer delivery. We've said that that would kind of wind down, and you've seen that in our DSO slide, right, as we get more and more customers milestone approvals.

That's a big answer. Not much movement on that line item in Q3 vis-a-vis Q2.

There frankly a lot of bump-up that happened in Q1 and a bit in Q2 on the back of some of the large deals that we won.

Okay. Just on earnout provisions, I think you said that some of the cash went into paying for some of the acquisitions you've done in the past.

Just want to understand, over the last 12 to 24 months, have there been any write-back of provisions that you would have made earlier?

Because some of these acquisitions didn't meet Not from an acquisition earnout standpoint.

No. Okay.

Not in the last six quarters, for sure.

Okay. Last question, Nitin.

The Trump administration is saying that they're going to buy back about 200 billion of or asking, I think, the GSEs to buy out 200 billion of mortgage-backed securities. Are you seeing any difference that it could make to the mortgage business of ours?

I think that's, in a way, an alternate mechanism to bring down interest rates and provide more liquidity into the funding markets. If that happens, the volume will pick up.

As the volume picks up, we will benefit. Other than that, I don't see how it will directly have any correlation to our business.

If the net impact is increase in volumes, increase in home buying activity, and lower interest rates, then definitely we'll benefit.

Okay. Thank you.

Thank you. Ladies and gentlemen, we will now take our last question from the line of Rahul Jain from Dolat Capital.

Please go ahead. Rahul Jain, your line is unmuted.

You may proceed with your question.

Hello.

Yes, please go ahead.

Sorry for that. My question is regarding this reprioritization of spend that you mentioned earlier, if you could highlight two, three factors which you think we have which put us on the right side of the spectrum on this.

Of course, your deal win is a bit testimony to that, but I'm asking about the same on a more sustainable basis that would ensure that we are on the right side on a more sustainable basis beyond the current one year and so on. Secondly, with this positioning and deal win, is it safer to assume that our growth rate from a next 12-month perspective could be meaningfully better than what we have logged in Q3?

I think I'll give you the first answer. The second one, a little bit more nuanced.

We'll talk more about it in the April call when we have a clearer visibility on FY '27. Again, I answered that quite a bit in the sense that the model that is working, the framework of growth, the puts and takes, and despite the puts and takes, our Direct business is trending to double-digit in Q3, potentially giving you a sense of what the template of growth is likely to be for the future.

On the question around reprioritization, if you think about any enterprise, now three years and change after the launch of one of the most successful consumer AI products called ChatGPT, significant work has happened at every enterprise in understanding what this means to an enterprise, what kind of proof of concepts and experimentations that have been done, identification of areas where this can be implemented, and now they're in a mode where, again, different phases for different types of customers in different industries, but they're generally in a mode where this is beginning to become real inside of an enterprise. It has this as top-down focus.

The easiest way to adopt this at scale is to effectively use it to drive efficiency, because you don't necessarily need human labor to the extent you did to do the same tasks. You can upskill people and move them to higher-value-added or revenue-generating tasks.

Now, if you put that in context of our industry, squeeze the run to feed the change is a model that has not failed since the digital era. Because you want to be able to automate existing tasks, you want to be able to shift left and eliminate manual operations.

Right? We saw that with standalone testing 10 years ago, and they're now starting to see that with areas where you still had eyes on glass, humans, monitoring queues, waiting for an incident, and the whole ITSM, IT operations, production assurance, model was incident-based.

In cyber, as we have seen, a lot of this has gone pre-incident and has to be done in a highly automated manner. We're starting to see something very similar play out in the entire ITSM value chain, in the entire IT Ops value chain.

If you had a very large run book, production assurance, monitoring, or production support operations, either on applications or on infrastructure, that, I think, is where you will see a lot of efficiency being demanded by customers. That's what I meant by being on the right side of the trend.

Structurally, for us, because we are taking an AI-first approach, we are using AIOps to lead in, we're actually opening that opportunity set for us, because we didn't play in that earlier, because we weren't really very efficient in the lowest-per-ticket or per-unit cost-pricing model, because we didn't have the scale in that business. Neither did we want to be in that business, because it was a people-centric, you need people in tier-2, tier-3, tier-4 locations to keep the costs low.

That's just the way to think about what this reprioritization means. Ability to orchestrate tech and use tech to drive outcomes is what's opening up these opportunities.

For us, we definitely think it is not a one or two or three quarters phenomenon. It is something that we are structurally planned to capture using Neo-IT as our platform.

That's pretty helpful. Just one extension to the comment you have made.

From a purely client spend perspective, do you think that the current trend could be that the spend might go up because you are moving into a current way of doing things to a different way of doing thing, as you articulated, but on a net basis, from a two-, three-, four-year perspective, the absolute spend itself could shrink because of the level of implementation of AI, and then it will all be about market share gain rather than gaining from the spend expansion?

I don't see a scenario where clients will spend less on tech. I think, if anything, their spend on tech versus spend on people will be in favor of spend on tech.

Got it. Got it.

Thank you. That's it from my side.

Then it's up to us to decide how to play in that ecosystem.

Yeah. All right.

Thank you.

Appreciate it. Thank you.

I now hand the conference over to Mr. Nitin Rakesh for closing comments.

Over to you, sir.

Thank you, operator. I think, in closing, all I can say is, while strong plans matter, disciplined execution is defining success for us.

This new year is not about just setting goals, it's about delivering results, building momentum, and strengthening our position in a rapidly changing world. I've never been this excited or worked harder to drive results, and I wish you all a happy 2026, and look forward to seeing you all in the next quarter call.

Thank you.

Thank you. On behalf of Mphasis Limited, that concludes this conference.

If you have any further questions, please reach out to Mphasis Investor Relations at [email protected]. Thank you for joining us.

You may now disconnect your lines.