eSense Human Resources Szolgaltato Nyilvanosan Mukodo Reszvenytarsasag

eSense Human Resources Szolgaltato Nyilvanosan Mukodo Reszvenytarsasag

BBUD:ESENT
536.00
HUF
+26.00
(+5.10%)
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Capital Structure

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Working Capital

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Growth Rates

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Semi-annual Revenue

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Semi-annual Earnings Per Share

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Semi-annual Dividends Per Share

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Company Description

CEO
Gábor Varga
Sector
Commercial services
Industry
Personnel services
Address
Budapest Hungary
IPO Date
May 24, 2022
Website
esense.hu
Business
eSense Human Resources Szolgaltato Nyilvanosan Mukodo Reszvenytarsasag is a Hungary-based business process outsourcing and human resources provider specializing in contact center operations, outsourced telesales, customer care administration, and labor leasing solutions. Founded in 2007 and headquartered in Budapest, Hungary, the company delivers integrated customer engagement and staffing services primarily to large enterprise clients across the telecommunications, banking, insurance, and financial service industries. The company organizes its business operations across customer relationship management, human capital management, and transaction support segments. Its comprehensive portfolio of products and services includes: outbound telesales, cross-selling campaigns, contract renewal, and customer acquisition for telecommunications, banking, and insurance products; inbound customer service, dispatch center management, multi-channel technical support, and helpline administration; turnkey call center system implementation, business process reorganization, and customer support workflow consulting; labor leasing, temporary staffing, talent recruitment, executive selection, and specialized training programs tailored for contact center professionals; and IT-driven authorization services for healthcare funds and SZEP recreational voucher card systems, alongside database maintenance and debt collection support. In recent major company developments, eSense underwent a significant ownership transition when Calypso Holding Zrt. acquired a 59.42 percent majority controlling stake following a public takeover bid, resulting in a restructuring of the company board of directors. Operationally, the company expanded its domestic footprint and labor sourcing capacity by opening a new regional operations site in Salgotarjan to support growing client demand and increase staffing levels. Furthermore, the company reinforced its corporate governance and ESG framework by publishing its first formal sustainability report prepared in accordance with Global Reporting Initiative standards, alongside expanding its operational footprint in digital banking and hybrid contact center services.