Connecticut Natural Gas Corporation is a natural gas distribution company primarily engaged in the transportation, distribution, and sale of natural gas. The company serves more than 189,000 residential, commercial, and industrial customers in the greater Hartford-New Britain area and Greenwich, Connecticut. Its main products and services include natural gas supply and delivery, energy management services, residential and commercial heating solutions, and a range of customer service options such as online bill payment, energy usage tracking tools, and service plans for heating system maintenance. Connecticut Natural Gas also offers specialized programs to enhance energy efficiency and affordability for its customers.
Founded in 1848 and headquartered in East Hartford, Connecticut, Connecticut Natural Gas Corporation operates as a subsidiary of Avangrid, Inc., a diversified energy and utility company. The company has recently focused on expanding local government relations and introducing new digital tools to facilitate pipeline project management. It has implemented initiatives to improve customer service experience and safeguard customers through scam alerts regarding bill payments. Further, Connecticut Natural Gas participates in statewide energy efficiency programs that align with decarbonization and clean energy transition goals in Connecticut.
Recent major developments for Connecticut Natural Gas include regulatory updates from the Connecticut Public Utilities Regulatory Authority in late 2024 regarding rate cases and operational adjustments. The company continues to advance its strategic focus on reliable and affordable energy delivery while supporting renewable energy integration and customer-oriented energy management solutions. These efforts reflect Connecticut Natural Gas's commitment to innovation and community well-being in a dynamically evolving energy market within Connecticut and its surrounding regions.