- CEO
- S. M. Mashrur Arefin
- Full Time Employees
- 6,219
- Sector
- Finance
- Industry
- Major banks
- Address
- Dhaka Bangladesh
- IPO Date
- Nov 25, 2007
- Business
- City Bank PLC is a commercial banking institution that provides a comprehensive suite of conventional and Islamic banking, investment, and wealth management services to corporate, institutional, small and medium-sized enterprise (SME), and retail clients. Founded in 1983 and headquartered in Dhaka, Bangladesh, the bank conducts operations across primary business divisions comprising Corporate and Institutional Banking, Retail and Consumer Banking, Small and Medium Enterprise (SME) Banking, Islamic Banking, Treasury, and Digital Financial Services. The institution maintains an extensive domestic network of branches, sub-branches, and agent banking outlets, alongside domestic and overseas subsidiaries that include City Brokerage Limited, providing equity brokerage and securities services; City Bank Capital Resources Limited, delivering investment banking, issue management, and structured finance; CBL Money Transfer Sdn. Bhd., handling cross-border remittances in Malaysia; and City Hong Kong Limited.
The bank offers an extensive array of financial products and specialized services: corporate and trade solutions including working capital finance, project and structured financing, syndicated loans, letters of credit, export and import financing, supply chain financing, offshore banking services, and liquidity management; SME credit facilities comprising commercial vehicle loans, machinery lease financing, small business term facilities, and agricultural credit lines; retail consumer products spanning current and savings accounts, fixed deposit receipts (FDR), deposit pension schemes (DPS), personal loans, auto loans, and home mortgage financing; payment card products and acquiring services, operating as a principal licensee for Visa and Mastercard and serving as the exclusive issuer and acquirer of American Express cards in Bangladesh; segmented banking platforms including Citygem Priority Banking, delivering personalized wealth management, advisory, and dedicated relationship services to high-net-worth individuals, and City Alo, providing dedicated credit products, savings schemes, and capacity-building programs for women entrepreneurs and professionals; Islamic banking services operated under the City Islamic brand, offering Shariah-compliant deposit, Murabaha, Ijarah, and Diminishing Musharakah financing solutions; digital and transaction banking channels powered by the Citytouch mobile and internet banking platform, automated teller machines (ATMs), and cash deposit machines (CDMs); and treasury operations covering foreign exchange dealing, government securities trading, and money market instruments.
In recent developments, the institution officially changed its legal name from The City Bank Limited to City Bank PLC in compliance with statutory provisions for public limited companies in Bangladesh. The bank has substantially accelerated its fintech capabilities and alternative delivery channels, notably expanding its digital nano-loan and digital savings ecosystem in partnership with mobile financial services provider bKash through automated algorithmic credit scoring. City Bank PLC has also enhanced its sustainable finance framework by becoming a signatory to the United Nations Principles for Responsible Banking (PRB) and expanding credit facilities with international partners, including the Asian Development Bank (ADB). Additionally, the bank has pursued strategic initiatives to expand its agent banking and sub-branch network across underbanked regions, modernize its core digital infrastructure, and strengthen its authorized and paid-up capital base to support long-term balance sheet growth.