- CEO
- Osman Ershad Faiz
- Full Time Employees
- 2,245
- Sector
- Finance
- Industry
- Major banks
- Address
- Dhaka Bangladesh
- IPO Date
- Nov 25, 2007
- Business
- Dhaka Bank PLC is a commercial banking institution based in Bangladesh that provides a comprehensive range of commercial, retail, corporate, and Islamic financial products and services to individual, small and medium-sized enterprise (SME), corporate, and institutional clients. Founded in 1995 and headquartered in Dhaka, Bangladesh, the company operates across diverse business segments, comprising Corporate Banking, Retail Banking, SME Banking, Islamic Banking, Treasury Operations, and Offshore Banking.
The company's Corporate Banking division delivers structured and corporate finance solutions, including short-, medium-, and long-term project financing; working capital facilities; syndicated loan arrangements; lease financing; trade finance instruments; letters of credit and bank guarantees; and centralized cash management and clearing services. Its Retail Banking division offers individual banking products, such as current accounts, savings accounts, education savings schemes, and fixed-term deposit accounts; consumer credit facilities, including personal loans, home mortgages, and auto loans; credit, debit, and prepaid card services; remittance services; and safe deposit locker facilities. Through dedicated Islamic Banking branches and windows, the company provides Shariah-compliant deposit accounts and investment modes based on Islamic principles. Its SME Banking segment provides tailored commercial loans, working capital financing, and credit programs for micro, small, and medium enterprises. The Treasury division manages asset-liability management, liquidity operations, foreign exchange trading, interbank money market transactions, and government treasury bonds and bills. The bank also operates an Offshore Banking Unit (OBU) providing foreign currency credit and trade settlement facilities for non-resident entities and industrial units located in Export Processing Zones. Through its subsidiaries, Dhaka Bank Securities Limited and Dhaka Bank Investment Limited, the institution offers securities brokerage, portfolio management, issue management, underwriting, and merchant banking advisory services.
In recent developments, the institution officially transitioned its corporate name from Dhaka Bank Limited to Dhaka Bank PLC in alignment with updated regulatory mandates. The bank has accelerated its digital transformation under a paperless strategy, scaling digital customer touchpoints such as the Dhaka Bank Go Plus mobile banking application and the ezyBank digital account onboarding platform. The company expanded its automated digital lending footprint through its proprietary e-Rin platform, which uses machine learning models and alternative data points for instant credit underwriting and disbursement. Dhaka Bank also launched Dhaka Pay, a interoperable QR-code-based merchant payment network to enhance cashless digital commerce. To support operational technology adoption, the bank entered into a strategic collaboration with Markopolo AI to deploy automated brand intelligence and digital monitoring systems, established an integration partnership with Bangladesh Telecommunications Company Limited (BTCL) for digital utility bill processing, and implemented comprehensive workforce artificial intelligence training initiatives to embed automated workflows into everyday banking operations. Dhaka Bank operates nationwide across Bangladesh through a network of branches, sub-branches, SME service centers, automated teller machines (ATMs), and cash recycling machines (CRMs).