- Business
- Enghouse Systems Limited (ENGH.TO) develops and provides enterprise communications software solutions for service providers, enterprises, and contact centers worldwide. The company offers a diverse portfolio of products including video conferencing platforms such as Vidyo; interactive voice response (IVR) and computer telephony integration (CTI) software under the Enghouse Interactive brand; call center workforce management and analytics tools; unified communications as a service (UCaaS) solutions; network recording and quality management systems; and asset management software for media workflows, among others. These solutions cater to sectors like telecommunications, financial services, healthcare, transportation, and government, with operations spanning North America, Europe, Asia-Pacific, and other regions; founded in 1984, the company is headquartered in Markham, Ontario, Canada.
In recent developments, Enghouse has pursued strategic acquisitions to bolster its portfolio, including the 2024 purchase of certain assets from a European communications firm to enhance its CPaaS offerings and a prior acquisition expanding its video collaboration capabilities. The company reported robust revenue growth in fiscal 2025, driven by demand for cloud-based communications amid digital transformation trends, alongside partnerships with major telecom operators for next-generation IVR deployments. No major name changes or reorganizations have occurred in the last two years, with focus remaining on organic expansion and integration of acquired technologies into its multi-division structure comprising Systems Development, Service Provider, and Asset Management segments.