CM.com N.V.
6.32
EUR
-0.06
(-0.94%)
CM.com N.V.
GETTEX:2DS
(Gettex)
Recent
price
6.32
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- -
ROIC.AI
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- Business
- CM.com N.V. is a Netherlands-based global provider of cloud software for conversational commerce, enabling businesses to engage customers through AI-powered communication and payment solutions. Founded in 1999 and headquartered in Breda, CM.com offers a comprehensive platform encompassing four principal segments: Connect, Engage, Pay, and Live. Its core products and services include mobile messaging and communication channels (SMS, WhatsApp Business, Apple Business Chat, RCS), automated conversational AI agents, a cloud communications platform (CPaaS), digital identification services, payment solutions encompassing omnichannel payment acceptance and point-of-sale (POS) systems including offline payments, ticketing solutions for events and museums leveraging blockchain technology, and customer contact software to support marketing, sales, and customer service automation. The company also provides APIs, AI chatbots, two-factor authentication, and virtual servers to support scalable, secure interactions across multiple mobile channels worldwide. In the last 1-2 years, CM.com has executed significant strategic expansions and product innovations. Key recent developments include the launch of the advanced Agentic AI platform HALO in early 2025, which introduced AI agents automating functions in compliance, HR, legal, and finance, positioning CM.com as an AI-first company. The company also launched AI Voice Agents to provide fully automated, 24/7 customer voice interaction. CM.com expanded its payments proposition through the acquisition of Dutch fintech PayPlaza, enhancing mobile and physical in-store payment solutions. Additional acquisitions include Consumer AI technology company Building Blocks, e-commerce customer service provider RobinHQ.com, ticketing companies GUTS Tickets and Yourticketprovider, further strengthening its conversational commerce and ticketing offerings. CM.com also introduced new products such as RCS messaging, Offline Payments, and a resale platform for event ticket management. In 2025, CM.com reached a strategic agreement for a merger with Bird, aiming to create a unified AI-first conversational commerce platform with enhanced geographic reach and operational scale. Operating internationally, CM.com serves enterprises and brands globally by connecting them to billions of mobile consumers through its cloud platform. The company processes billions in payments annually and manages hundreds of millions of messages and voice minutes, supporting a broad customer base across event organizers, retailers, financial institutions, and service providers. CM.com is publicly traded on Euronext Amsterdam under the ticker CMCOM, with revenues and EBITDA showing robust growth driven by AI integration and platform consolidation. It maintains ISO, GDPR, and PCI-DSS certifications, underscoring its commitment to security and compliance across its operational footprint. This comprehensive suite of cloud communications, AI-driven engagement, payment services, and ticketing solutions positions CM.com as a leading innovator in the converging markets of conversational commerce, customer experience automation, and digital payment facilitation. The company's ongoing investments in AI and strategic acquisitions have significantly enhanced its product depth and geographic market penetration.