CGI Inc. Class A

CGI Inc. Class A

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Q3 FY2026 · Earnings Call TranscriptJuly 29, 2026

Operator

Good morning, ladies and gentlemen. Welcome to CGI's third quarter fiscal 2026 conference call.

I would now like to turn the meeting over to Mr. Kevin Linder, SVP of Investor Relations.

Please go ahead, Mr. Linder.

Kevin Linder

Thank you, Joelle, and good morning. With me to discuss CGI's third quarter fiscal 2026 results are Tim Hurlebaus, our President and CEO, and Steve Perron, Executive Vice President and CFO.

This call is being broadcast on cgi.com and recorded live at 9:00 a.m. Eastern Time on Wednesday, July 29th, 2026.

Supplemental slides as well as the press release we issued earlier this morning are available for download along with our MD&A, financial statements, and accompanying notes, all of which have been filed with both SEDAR+ and EDGAR. Please note that some statements made on the call may be forward-looking.

Actual events or results may differ materially from those expressed or implied, and CGI disclaims any intent or obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. The complete safe harbor statement is available in both our MD&A and press release, as well as on cgi.com.

We recommend our investors read it in its entirety. We are reporting our financial results in accordance with International Financial Reporting Standards or IFRS.

As always, we will also discuss non-GAAP performance measures, which should be viewed as supplemental. The MD&A contains definitions of each one used in our reporting.

All of the dollar figures expressed on this call are Canadian unless otherwise noted. Now I'll turn the call over to Steve to review our Q3 financials, and then Tim will comment on our business and market outlook.

Steve.

Steve Perron

Thank you, Kevin, and good day, everyone. In our third quarter of fiscal 2026, we are pleased with our revenue growth, delivery of strong EPS accretion, and cash generation.

In the quarter, we delivered $4.2 billion of revenue, up 2.5% year-over-year, or up 1.3% when excluding the impact of foreign exchange. Growth was primarily driven by our recent business acquisitions, representing approximately 2.5%.

Our clients, particularly those in financial services within North America, continued to utilize our global delivery centers, contributing to organic growth in our APAC segment of 9.7% in the quarter. In our Western and Southern Europe segment, with our acquisition of Apside, growth was 8.6%.

As expected, our U.S. Federal segment improved sequentially, reporting year-over-year organic growth of 2.5% in Q3.

Bookings in the quarter were $4.2 billion for a book-to-bill ratio of 100%, with U.S. Federal at 115%, followed by Germany at 114%.

On a trailing 12-month basis, bookings totaled $17.8 billion for a book-to-bill ratio of 108%. Managed services had a book-to-bill ratio of 115% and the SI&C book-to-bill ratio was 100%.

Our contracted backlog stands at $31.8 billion, or 1.9 times revenue. Of the $31.8 billion, we have just over $12 billion in already contracted revenue to be realized over the next 12 months.

This is a 5% increase compared to Q2. Turning to profitability, adjusted EBIT in the quarter was $682 million, up 2.3% year-over-year, for a margin of 16.3%, consistent with the prior year.

Earnings before income taxes were $634 million, for a margin of 15.1%. Our effective tax rate in the quarter was 26.5%, an increase from the 26% in the prior year when excluding the tax impacts from acquisition and related integration costs.

The increase is mainly explained by the new corporate tax surcharge in France, representing $3 million. Based on enacted rates at the end of the quarter and our current profitability mix, we expect our tax rate for future quarters to be in the range of 26 to 27%.

On a GAAP basis, net earnings were $465 million, up $57 million, for a margin of 11.1%. Diluted EPS was $2.23, an accretion of 22.5% when compared to Q3 last year.

Adjusted net earnings were $478 million, up $8 million, for a margin of 11.4%. On the same basis, diluted EPS was $2.29, an accretion of 9% when compared to Q3 last year.

Turning to cash, in Q3, we generated $605 million, representing 14.4% of total revenue. Our cash on a trailing 12-month basis was $2.6 billion, representing a very strong 15.8% of revenue.

DSO was 43 days, unchanged when compared to the prior year. In Q3, we continued to deploy our capital and invested $105 million back into our business, which includes strategic investments in advanced AI, $50 million for business acquisitions, $413 million to buy back our stock, and in addition, we returned $36 million to our shareholders under our dividend program.

Yesterday, our Board of Directors approved a quarterly cash dividend of 17 cents per share. This dividend is payable on September 18, 2026, to shareholders of record as of the close of business on August 14, 2026.

At quarter end, CGI had $3.2 billion in capital resources readily available and a net debt leverage ratio of just over 1. Our capital allocation priorities have remained consistent and focused on our value creation stream for our shareholders: investing back into the business to drive revenue growth through managed services, SI&C, and IP; pursuing accretive acquisitions; share buybacks, where we continue to be active in our share repurchase program; and quarterly cash dividend distributions.

Now, I will turn the call over to Tim to further discuss insights on our performance and the outlook for our business. Tim.

Tim Hurlebaus

Thank you, Steve, and good morning, everyone. CGI's results in the quarter continue to reflect our positioning to meet client demand as well as our operational excellence, both of which contributed to revenue growth, EPS accretion, strong cash generation, and a rising opportunity pipeline.

These outcomes reinforce our confidence in CGI's strategy and team. Thank you to our consultants around the world for earning the trust of our clients every day.

Your expertise, insights, and commitment made these results possible. I'd like to take a moment to give a special message to our colleagues and clients in Northwest Spain and Southwest France who have been dealing with the wildfires.

We understand this morning that the government has given the OK to move back into the evacuated areas and, most importantly, as far as we're aware, there was no impact to human life, which is the thing that really matters. Know that we are with you as you get back up and operational after this devastating event.

Today, I will focus on performance highlights before turning to the business environment and growth outlook. For the first three quarters of fiscal 2026, revenue was up 4.4% or 2.1% on a constant currency basis to $12.4 billion.

Adjusted EBIT was up 4% to $2 billion. Adjusted EPS was up 8% to $6.67.

On a trailing 12-month basis, cash from operations was up 18%, totaling $2.6 billion, strengthening our financial capacity to execute our profitable growth strategy. Clients are turning to CGI for enterprise-scale initiatives with advanced AI embedded.

This client trust drove bookings of $17.8 billion over the past year, up by $1.2 billion compared to the previous year. On this same trailing 12-month basis, book-to-bill was 112%.

Backlog also remains strong, representing nearly two years of annual revenue, propelled by ongoing multiyear managed services and IP engagements. Client demand for managed services remains high.

Given the nature of these larger and longer-term engagements, we assess the health of managed services bookings on a trailing 12-month period, given the typical step-growth nature of this business. On this basis, managed services wins reached $10.3 billion, up 5% over the previous period, for a book-to-bill of 115%.

Notably, the demand for our managed services, which integrate AI and IP, is also evident in proposals already submitted. Compared to this time last year, the number of proposals pending client decision has more than doubled, and the total contract value is more than 50% higher.

Given the strength of our value proposition, our win rate on managed services engagements is high. These are positive indicators we expect to contribute to bookings and revenue momentum in the quarters ahead.

In Q3, the renewed strength in systems integration and consulting continued, with strong client awards across financial services, government, and manufacturing, each with book-to-bill ratios of 103% or higher. At the core of this improvement is demand for CGI's industry understanding and technical expertise, both of which are required to help clients operationalize AI.

Specific to consulting services, client awards in the quarter were up 11% year-over-year. This uptick contributed to a rise in the trailing 12-month book-to-bill, now at 108%.

This increase was driven by offerings for change management, CIO advisory, security and risk advisory, as well as our proven consulting approach to help clients align their business strategy, operating model, and transformation roadmap. In addition to driving shorter-term revenue, CGI's SI&C services often set the stage for future managed services engagements as clients shift from design and development into implementation.

Representative Q3 bookings illustrate the breadth of CGI's full-services portfolio. For example, the U.S.

General Services Administration awarded CGI a US$251 million modernization contract, which combines CGI's Momentum platform in a secure AWS environment with AI-powered automation to improve efficiency, reduce costs, and advance the secure operations of their financial management environment. SSAB, a global steel manufacturer, expanded its strategic partnership with CGI to modernize business-critical IT operations in Finland and Sweden, strengthening business continuity, supply chain reliability, and AI-enabled manufacturing transformation.

The UK Ministry of Defence expanded its relationship with CGI to modernize and operate mission-critical electronic warfare and intelligence capabilities, reinforcing our role as a trusted partner for supporting national security and defense readiness. Orange, a leading global telco, named CGI a strategic partner for the first wave of its IT transformation, with focus on application modernization, cloud adoption, and enabling data and AI capabilities across critical business and network operations.

The City of Munich selected CGI to advance digital government services, improve administrative efficiency, and strengthen technological sovereignty through services including digital transformation consulting, system development, and IT security. Posti, a leading Nordic transportation and logistics company, awarded CGI an expanded agreement spanning the full communications value chain, extending our role in delivering integrated omnichannel communications with greater reach, delivery reliability, and cost predictability.

CGI is one of two companies selected by Poland's Social Insurance Institution to support the continued development of one of the country's largest public sector IT systems, using AI-enabled capabilities to improve software development efficiency and accelerate delivery of secure, citizen-focused digital services. As these new awards demonstrate, and as I've heard consistently from client executives over the past few months, AI is not changing what organizations want to accomplish.

Clients want to grow their businesses, serve customers and citizens, improve productivity, and manage risk. What has changed is how quickly they expect technology to help them achieve those objectives.

As was the case in previous technology cycles, AI is moving from experimentation into everyday operations, just at a faster pace and with a higher expectation for return on investment. Client conversations are increasingly centered on how to deploy AI securely, operate it responsibly and cost-effectively, and embed flexibility to evolve as technology advances.

With this shift in mind, we see several demand trends reshaping how clients procure, partner, and deliver IT services. Clients are increasingly seeking fewer strategic partners to help them navigate technology change over the long term.

Their capacity to evolve becomes as important as the technology itself. This is where CGI has always had an advantage.

We are not defined by a single platform, product, or service. Our teams help clients make the right decisions for their organization, implement those decisions successfully, and continue adapting in line with technology innovation.

We believe that independence is becoming increasingly important as innovation accelerates. We're seeing this advantage for CGI reflected in procurement initiatives.

During the quarter, we were selected as a strategic partner through multiple vendor consolidation initiatives in the U.S. with clients in financial services, airline operations, and retail.

As advanced AI matures, clients are starting to move beyond the technology itself to focus more on how to scale successfully. Modern data, cybersecurity, engineering, organizational readiness, and cost management have become central to this discussion.

Increasingly, clients want a partner to help govern and manage AI effectively and economically in order to drive sustainable value. These demand patterns are also driving some client organizations to more deeply embed external technology expertise.

While this may now be described as being forward-deployed, it is well aligned with CGI's model. Our professionals work alongside clients as an extension of their teams, combining technical expertise with a deep understanding of how their organizations and industries operate.

As AI becomes embedded in daily work, that proximity becomes even more valuable, because successful adoption depends on continuous collaboration, not a one-time implementation. To deepen our client capabilities close to clients, we are expanding CGI's sovereign AI capabilities through new high-security platforms and sovereign cloud partnerships.

These investments help clients adopt AI while maintaining control over sensitive data and addressing both regulatory compliance and national security requirements. Taken together, these trends reinforce a key observation: enterprise AI success will increasingly be measured by what organizations can operationalize and sustain over time.

That is how long-term business and mission value will be created. This evolution aligns well with CGI's strategy and with the IT services investment patterns we see across industries.

Clients are investing in four categories, typically starting with improving their current operations. Then they modernize the technology foundation needed to scale advanced AI and other innovations.

From there, they build new AI-first products, services, and business capabilities that create competitive advantage or better serve their constituents. Across each of these categories, they also need strategic guidance to adapt their operating models as technology evolves.

These four categories reflect where we continue to invest and where we see the greatest opportunities to drive future growth. This is demonstrated in the rising pipeline of opportunities that are expected to close over the next year.

Specifically, our managed services opportunity pipeline is up by 20% compared to this time last year, and SI&C opportunities are up by more than 30%. The total pipeline of IP opportunities, which are embedded across these major lines of business, is up more than 30%.

Across all four categories, demand is rising for CGI talent. Hiring is up more than 10% on a sequential quarter basis and 50% compared to Q3 last year.

This is led by our U.S. segments, where strong year-to-date bookings are being staffed as projects ramp up.

In addition, we see an increase in year-over-year hiring in open billable positions in Asia Pacific, based on our value proposition, which combines industry domain and technology expertise, as well as proven global capability center models. As advanced AI continues to be increasingly embedded as part of our deals and offerings, CGI's overall pipeline of opportunities over the next 12 months is up by more than 10% year-over-year, as is the proportion of opportunities where AI is embedded in our services.

Specifically, the segment of the total pipeline with AI-based services is now nearly $10 billion, double in size since last year. One of CGI's enduring strengths is our capacity to invest through every business cycle.

Our financial strength provides flexibility to continue investing in our business, pursuing strategic acquisitions, and returning capital to shareholders, while maintaining the discipline that has consistently differentiated CGI. Our Build and Buy strategy remains critical to how we build and grow for the future.

Our focus remains on deepening our industry expertise, strengthening our capabilities, and expanding our metro market presence and client relationships. CGI's M&A pipeline remains active across both metro market and larger strategic opportunities.

As always, we will remain disciplined in our approach. Every opportunity must strengthen CGI strategically, complement our culture, and create accretive value for all of our stakeholders.

In closing, as AI and other emerging technologies continue to become part of how enterprises operate, client needs are naturally expanding. Through more than 50 years of technology innovation, we have learned that lasting value rarely comes from solely adopting new technology.

It comes from evolving the organization as those technologies offer new ways to create business value. This is increasingly the role clients need their partners to play, and it is why CGI continues to be best positioned as a partner of choice.

Thank you for your continued interest and support. Let's go to the questions now, Kevin.

Kevin Linder

Thanks, Tim. Joelle, we can now poll for questions.

Operator

Thank you. Ladies and gentlemen, we will now begin the question-and-answer session.

Should you have a question, please press star followed by the one on your touchtone phone. You will hear a prompt that your hand has been raised.

Should you wish to decline from the polling process, please press star followed by the two. If you are using a speakerphone, please lift the handset before pressing any keys.

Our first question comes from Jérome Dubreuil with Desjardins. Your line is now open.

Jérome Dubreuil

Hey, good morning everyone. Thanks for taking my question.

Tim, congrats on the new role. I want to ask about any strategic tweaks that we should be expecting going forward.

In recent past, CGI has been perceived externally as being a relatively prudent organization. Any strategic tweaks we should be expecting going forward?

Tim Hurlebaus

Thanks for your question, Jérome, and thanks for the welcome. Much appreciated.

"Prudent" is an interesting adjective. It's mostly positive, but has an element of conservatism in it, I suppose.

When I think of how we operate and how that adjective is a fair perhaps description of the way we've approached the market, I think it means that when I think of ready, aim, fire, we try to be thoughtful in the way we engage with clients. I'll give you maybe a really successful example of how we've engaged with a large telecom client, international telecom client, in the last two and a half years as they've entered the world of, and again I call it advanced AI, meaning generative and agentic AI, because AI has been around for decades.

I know the term of art is just AI, there's my translation for you. As they've engaged in these generative and agentic tools, they've set up a master services agreement that we're a part of where we run a number of use cases with their chief data officer, apply these tools to the use cases, and before we start, we define specific measures of return on investment.

Then we run these exercises. Sometimes they're a couple months, sometimes they're four months, but they're of a specified duration with a specified expectation of return on investment.

The expectation is that some won't return that investment and some will, but the ones that don't are stopped after three months, four months, and then the effort is redirected to those that are returning the return on investment. That's been a great model for channeling the use of these tools versus just handing out thousands of licenses and letting everybody see what happens.

If prudent means that we take a measured approach with our clients focused on business value, then that description fits. In terms of strategic priorities, I think our fundamental strategy remains the same.

In terms of what we do next, what's the next most important thing, that's where we adapt, whether it's working in partnership with some of these frontier tools to deliver capabilities to our clients sooner, or whether it's working with hyperscalers to help somebody transform their environment. Those priorities obviously will continue to adapt as our client demands.

Jérome Dubreuil

Great. Thanks for this.

Follow-up question for me is you've been putting a lot of emphasis on the pipeline in your prepared remarks. Kind of contrast somewhat with the bookings we're seeing in the quarter.

Are you seeing some sort of inflection the conversations you're having with the clients?

Tim Hurlebaus

Not particularly. I think we did have 100% bookings in the quarter, they were there.

We tend to look at bookings, especially on the managed services side, from a trailing 12-months perspective. By the nature, I think we called it in the remarks, the step-growth nature of those products, where there's a transition period where everything's on the balance sheet, and then there's a ramp-up after that, oftentimes when you get those bookings, it takes a while for them to show up in revenue growth.

We think trailing 12 months is a better barometer, and you heard us tout those numbers, which are pretty healthy. Then the emphasis on the pipeline really just means there's more to come.

Pipeline is pipeline, and a booking is a booking, and revenue is revenue, and that's the order they go in. I'm not telling you that everything in the pipeline will become a booking, but it certainly is promising to have a bigger pipeline than we've ever had before, and given our traditional observed win rates, we think that's a very positive sign for future revenue growth.

Jérome Dubreuil

Thank you, appreciate it.

Tim Hurlebaus

Sure. Thank you.

Operator

Your next question comes from Stephanie Price with CIBC. Your line is now open.

Stephanie Price

Good morning. Tim, I'll echo my congratulations on the role.

As you kind of step into the seat here, wondering how you think about the opportunities you see for future growth at CGI and what gets you the most excited. Maybe conversely, what are some of the risks that you're watching that maybe are a bit underappreciated by the market here?

Tim Hurlebaus

Good question, Stephanie, and thanks again, thanks also for the welcome. I think what you heard a bit of in our remarks and what I'm most excited about, cuz it's what I have experienced over several decades here as part of CGI, is that it's becoming clear that the real power of these new technical tools, specifically generative and agentic AI, the power is real, but it relies on understanding details about a specific industry and even a specific domain within that industry.

That's where we've lived for forever, is being close to our clients with our proximity model, and then having industry expertise that is relevant to what they do, whether that's energy and utilities, or government satellite or financial payments. Having that expertise allows us to understand what they're really trying to do, what their constraints are, whether they're regulatory or procedural or what they might be, and how we can best apply these tools to actually accelerate them in the right direction.

Acceleration by itself just means you go faster. If you go faster in the wrong direction, then you just end up lost faster, to be colloquial about it.

I think helping people accelerate in the right direction and helping them do more faster is what I'm most excited about. I'm seeing that acceleration happen.

Our revenue trend is moving in the right direction because of that acceleration. To your question, I'm very optimistic about that looking forward.

In terms of risks, it's an ongoing life risk. We just need to stay close to our clients.

That sometimes takes effort. If you think about having an old friend, the old friends stay old friends cuz you make the effort to keep in contact.

Same with our clients, we need to make a constant effort to be with them, to be listening to them, to understand where they're trying to go, and to bring them what we're learning from across the globe and across the industry, lessons learned that are relevant to them and provide insight that maybe our competitors aren't. That's how we keep our competitive advantage.

It's really just incumbent upon all 94,000 of us to take that on every morning when we wake up, and have that energy and client focus.

Stephanie Price

Thanks for the color. Maybe a follow-up for me just on the demand environment.

You mentioned strong hiring in the US, but I think last quarter, there was a bit of caution around delayed decision-making in Europe. Just curious how we should think about the overall demand environment here and any changes from last quarter?

Tim Hurlebaus

Good question. In the US, like I mentioned in the script, we've had some strong bookings, and so we're really hiring to fill the needs generated from those bookings both in the federal market and in the private sector and state and local market.

There's a few places in our private sector clients in the US where we've been juniorizing our staff. They've been kind of remaking the services we're providing, and so that's created some kind of puffed up hiring needs this quarter in particular that drove those stats a little bit.

In Europe, there is demand in certain industries. It just depends on where.

We did have a little bit of a delay in decision-making on a couple deals up in the Nordics this quarter, but we're optimistic that those will come in in the current quarter. There's nothing in particular about that that worries me at the moment other than just the normal course of business.

Thanks for the questions, Stephanie.

Stephanie Price

Thank you.

Operator

Your next question comes from Doug Taylor with National Bank. Your line is now open.

Doug Taylor

Thank you, and good morning. I'll start with a question about the overall organic growth.

A better comp this quarter than what we've seen in the last couple quarters, better US Federal, as expected. You had also identified a couple of other specific customer situations that had been putting pressure on your growth over the last couple quarters heading into this one.

Any update, generally, on the status of some of these customer engagements as we think about further growth, organic growth, I should say, in reacceleration into the second half of calendar '26, particularly with you lapping some easier comparisons and with the improving pipeline that you've spoken to?

Tim Hurlebaus

Thanks for pointing all that out, Doug. Everything you said is right on.

I think what you're referring to in previous quarters, we did reference some of our larger clients who were going a little bit more deliberately and carefully in some of the transformation they were doing, and so I mentioned, I think, in the script there are three clients in the US where we've been on the right side of vendor consolidation, and so we're just at the beginning of ramping that up. Maybe those are some that maybe were a little bit slower to evolve than we thought, but provide us with some opportunities, as you say, to provide some good year-over-year growth in the next few quarters.

That's certainly a tailwind. I think that's probably what we were referring to, and that it still remains a good news, nice for it to happen faster for sure, but the fact that it's still there, and we're still selling into it and recruiting into it is a very positive sign for us.

Doug Taylor

One follow-up for me then. You referenced the trend in data sovereignty combined with your local presence orientation in theory being an ongoing good leverage point for CGI, particularly in places like Europe.

Can you speak a little bit about your infrastructure setup there and the level of investment in that? I know infrastructure has not been something you've emphasized as much in recent years, but remains part of the business, and how that's factoring in your customer conversations and the competitive landscape?

Tim Hurlebaus

That's a great question, Doug. Thanks for that.

Sovereignty, we think, is a real unique opportunity where we have some unique differentiation, as you say, because of our proximity in all of those countries. We do have some infrastructure capability in the EU and in the UK in particular, and we've got some advanced AI tools already in place.

We've got something called CGI AI Ops Nova in the UK that's helping us be efficient in the infrastructure services we provide for our clients there. We've got Digiopps, which is something that we're providing more broadly to many of our infrastructure and application managed services clients.

Quite a few capabilities. In terms of sovereignty, to your specific question, we are making the investments that are required to provide that capability, and we'll continue to do that if it includes having more physical capability within the EU.

We have the financial wherewithal to do that, and so we will absolutely make investments as are necessary to deliver into that need. One more thought about a unique situation relative to sovereignty.

Sovereignty is really about specific sets of data and processes that need to be handled by people in country with certain levels of clearance. It's not everything, but it is some things.

Having good governance is really important to being able to deliver a sovereign solution, and we have always prided ourselves on diligent governance, and that's really the first part. The fact that we have people who are citizens of these countries and clearance holders in the case of government in these countries ready to do it is an advantage.

We're very well represented across the countries we work in. We're not 95% residents of one country and importing everybody from there.

We're well positioned. However, for the processes and data that is flexible, and that in almost every sovereign operation there are some things that can be supported in other places, we provide that flexibility as well.

We're well equipped to, I think, answer the bell on the demand for sovereign operations.

Doug Taylor

Thank you.

Operator

Your next question comes from David Kwan with TD Cowen. Your line is now open.

David Kwan

Good morning. Some of your peers had talked about being impacted by shifting IT priorities and a pullback in discretionary spending particularly in the quarter.

Curious to see kind of what you had seen as it relates to any changes in customer demand and activity throughout the quarter and maybe into this month?

Tim Hurlebaus

Thanks, David, for the question. Just by happenstance in our portfolio, we did not see that this quarter, and I think it's reflected by our SI&C book-to-bill.

We seem to have some pretty good velocity on that front. I'm familiar with that phenomenon, as we had seen it in prior quarters.

I think maybe what others might be referring to is with respect to advanced AI, as clients started understanding what the bills would be for token usage over the last three or four months, they've had to revisit their ROI calculations. In terms of the investments they're making and the ROI it's providing, and then they've invested in licenses for these new tools, but didn't necessarily factor in or fully understand the cost of the compute as represented in tokens.

It's actually provided opportunity for us. We've executed several engagements already with clients where we've helped them design their processes with the token usage in mind.

Optimizing the language models that they're executing. We have helped them create things that we call domain-specific language models, DSLMs, as opposed to just a general large language model, which focuses in on the specific function they're doing and then uses the data set or data sets that are necessary to support that function versus the whole broad data set, and thereby being measured and thoughtful about token usage.

It's a new thing in this new world, but it's not a new phenomenon in technology. We've always had new innovations in technology and then gone through the process of tuning the use of those tools to be efficient.

By the way, not only does using a domain-specific language model help you reduce the cost of tokens, reducing the compute you're using, and therefore the number of tokens, is also good for the environment. It uses less energy.

It addresses a number of goals that our client organizations and we jointly have. That is maybe what you're hearing from some others, and it is a legitimate phenomenon now as people try to get their hands around this newer development.

It's in this quarter, provided opportunity for us kind of on a consulting basis and an architecture basis to help our clients rethink the way they're implementing these tools.

David Kwan

No, that makes sense and similar to what we've been hearing. Then just on the SI&C side, it was down slightly this quarter.

Don't know if that was related to maybe some more discretionary work getting pushed out. Can you kind of comment on that?

Then as it relates to bookings, though, which were pretty solid, what's driving that performance? Is that primarily AI-driven, helping customers with their AI deployments and helping generate better returns, or was that something else?

Tim Hurlebaus

It's a combination of many things. SI&C bookings tend to turn into revenue more quickly.

I think we highlighted that in the script. We see that quicker even in-quarter.

If you sign a contract at the end of April, you get two months of revenue on that bookings, as opposed to I described earlier managed services, which can take sometimes months or even over a year to show up on the P&L as revenue. In the quarter, we had SI&C bookings of 105%, and so that was positive for us.

I think gave us some of that growth in the quarter, but also portends for a positive growth going forward.

David Kwan

That's great. Thank you.

Tim Hurlebaus

Yep. Thanks, David.

Operator

Your next question comes from Paul Treiber with RBC Capital Markets. Your line is now open.

Paul Treiber

Oh, thanks and good morning. Good to be speaking to you, Tim.

You mentioned a number of times, hiring is a key priority. There's a general view out there that IT services at some point would decouple from employee growth due to AI.

In your perspective, is that comment a misconception of the role of employees in IT services?

Tim Hurlebaus

Thanks, Paul. That's a great question, and maybe to put a finer point on it, there's a perception that the IT services industry, in its most simplified form, was people times rates times hours drives revenue.

In that simplified form, the notion that having an advanced AI tool that could reduce the amount of effort necessary to accomplish a certain task would reduce the number of people you need to generate revenue, in other words, decoupling people from revenue. Now, maybe you're charging for the agents you create to maintain your revenue, but that's, I think, what that theory is based on.

What we're seeing is a couple things. Historically, we've had areas of our business where revenue was not directly coupled to headcount.

A managed services program as an example, which is 56% of our revenue-ish, 55-56%, is about outcomes and delivering to service levels. As you build it up based on needing a certain headcount to do all the functions necessary to deliver that service, but over time, as we become more efficient in delivering that service, as we implement tools to help us implement that service, to include advanced AI tools among others, then it can reduce the headcount necessary.

Then, historically over decades, our model is to share those savings with our client and then hopefully use those savings to fund advanced scope. That's one example.

Another example is intellectual property, where we built these solutions over time and we leverage them across clients and even industries. It's not the revenue we derive from producing value with those solutions is not directly tied to headcount.

That's been a phenomenon that's been true for a while. The other thing I'll say, even back to the more simple model, is people are needing help with these AI tools.

The reason that I personally think that this technical evolution over the last two and a half, three years has been more profound is that it's been accessible to the average person, right? We can all turn on a phone or a machine and enter a prompt and interact with these tools.

Previous generations of AI were more the domain of systems programmers or at least business process people who were doing robotic process automation or whatever. The average person wasn't using them, and now we all are.

It's, I think, more profound and has made the idea of what could happen more real to everybody. As people are using this, especially in the enterprise business environment, it's occurring to everybody that, okay, we still have to be thoughtful about how we accelerate.

I think I said earlier, if you accelerate in the wrong direction, you just end up lost faster. I think we do need these people that we're hiring, that can understand industry, that can understand the nuances of technology, even though perhaps anybody can enter the prompt.

You're right, the barrier to entry to using these tools is certainly lower than it was. Still, knowing how to use the right prompts, how to focus your energy so that you're using the compute efficiently, how to anticipate complex industry requirements that maybe aren't obvious to somebody who hasn't done it before.

For example, think about payroll. The simple model for payroll is I have a salary, and every two weeks you compute my hours or my 1/24th of my salary, and you cut a paycheck.

Then, okay, but you got to take taxes and other deductions out, and what about retroactive? When you do a retroactive pay, are you taking into account the regulations that were in effect during that retroactive period that maybe have changed since then?

It gets very, very complex very quickly. The novice user maybe could do the first part.

As you get into those more complex environments, audit trail, just think about the requirements of audit trails on banking payment systems or any of these things, and how to make sure you accurately maintain an audit trail. These are complex things.

This is why the IT systems integrator market exists, because over decades, we have helped clients understand how to best use technology to meet their needs. That's, again, still the case.

Maybe it's faster now. Maybe we can do more with a certain level of effort than we could before.

I think that's certainly true. This is all good for all of us.

Certainly, we're going to need IT services professionals to continue to help be successful in this endeavor, for sure.

Paul Treiber

Thanks for that explanation. Just a second question.

Three years ago CGI announced a plan to invest a billion dollars in AI over three years. We're at the end of that.

What's been the results of that investment? Then do you have plans to continue or expand that investment going forward?

Tim Hurlebaus

Great question. The answer is yes, we always continue to invest in our capabilities.

The first and biggest part of that investment is in our people, and giving them access to the tools and giving them training on how to use those tools with clients. That's an important part.

I mentioned just a few of the capabilities and tools we've created. I mentioned the AI Ops Nova in the UK, the Digiopps for managed services.

There we've integrated advanced AI into all of our IP platforms to help us create agents to assist the users of our IP in all the industries in which we operate. Massive investments in solutions and in people will absolutely continue, and that's why we highlight our financial strength.

The first priority of use of our cash is investing back into our business. That's back into developing solutions to propose into the market to our clients, that's back into training our people, that's back into making sure we're investing with our global alliances with tech partners, the hyperscalers, the frontier AI tool providers.

Those are all have been and will continue to be priorities for us. Great question.

Paul Treiber

Great. Thanks for taking the questions.

Tim Hurlebaus

Not at all.

Operator

Your next question comes from Surinder Thind with Jefferies. Your line is now open.

Surinder Thind

Thank you. Tim, just taking a step back, and maybe following up on the very first question that was asked, can you maybe discuss what you plan on doing differently from your predecessor and maybe elaborate on why?

Tim Hurlebaus

Thanks, Surinder, for the question. I've get that question a lot.

What's really going to do differently? What I've figured out, Surinder, over the last two and a half months in this role, I like to tell people I'm the new guy, but they kind of smile at me and say, "Haven't you been here for 38 years?"

As the quote-unquote new guy, at least new in chair guy, what I'm learning is that the fundamentals are strong, that the way we approach the market, the way we think about providing solutions to our clients is fine. It's really how we prioritize what we do within that structure.

I've been talking, Surinder, a lot about putting our energy into the fewest most important things. Making sure that we have the right capability to bid into requirements around if somebody has chosen the platform on a certain hyperscaler, do we have the right people with the right certifications to deliver into that demand?

If we're seeing that demand across countries in a particular industry or otherwise, then are we making sure that we're coordinating and making that the priority for how we're having people spend their time? That's kind of from a technology standpoint.

From an industry standpoint, making sure that we, as ever, are current on regulations. Again, it's more of the same strategy.

It's really just about priority within that strategy, what we do within the construct that we have. There's a huge amount of opportunity, if you just think about your own day and what you choose to do next.

There's a huge opportunity if you pick the right things, and just as importantly, stop doing the wrong things. If you have 10 priorities today, I would suggest to you that's too many.

I suggest to people one is the perfect, but maybe you've got three, and maybe that's doable. Priorities, if you've got more than a few, you probably need to rethink and understand what's my role in helping CGI grow in this market, what's my role in helping this client that I'm serving succeed?

Surinder, it's really more of a focus of priorities, which are definitely changing. If you kind of think back over the last couple of years, we have prioritized our global alliance program more.

They're a big part of what our clients are doing, and so making sure that we're coordinated globally and helping each other across regions and industries with our global alliance partners has been something that's been a different prioritization for CGI over the last couple of years, and there are more things that are like that. I hope that answers.

Surinder Thind

That's helpful. Then, I guess as a related follow-up, what is your view of maybe how the competitive environment, I guess, is evolving, and then maybe how you intend to position yourself?

What I mean by that is it seems like there's two different mindsets of how the business is going to evolve. One is that you need to build a lot more IP, and so we're seeing a lot of investment in building platform solutions that you can go and take to the client, think of it almost as a Palantir-type of strategy.

Then the other strategy is more about kind of continuing down the current path, maybe doing a bit more custom work, maybe having a little bit more technology, but not materially different. How do you envision those two different views of the world, and which one CGI fits in?

Tim Hurlebaus

That's an interesting question, Surinder, and I'm not sure they're total opposites. To the first part of creating platforms or I think many people call them accelerators, right?

That's something we're doing. For example, I think I mentioned the term Pulse earlier.

As you're aware, we've got IP in government, in financial services, in utilities. We've created a platform called Pulse that is not competing with the frontier products out there, but is sitting on top of them, and providing a consistent way to integrate with all of our IP, and we've rolled that out to all of our clients.

For sure, that's what you would call a platform or an accelerator, just one example. Digiopps is another example of a platform or accelerator.

If I was answering your question just kind of straight up, I'd say we're certainly behaving more in the first way. I want to qualify that by saying that's the technology answer.

The business and client relationship answer is a little bit in the second, which is we still have to stay close to our clients and understand what really creates value for a bank in the payments process. What are the key places where they can create a competitive advantage, if any?

What are the key places where they need to be compliant, where they get in big trouble, understanding those things? As we introduce new platforms, new technology, making sure that we focus on those things so we don't break the stuff that has to work, and that we accelerate the stuff that is truly a competitive advantage.

I think that mindset is less about the first category you described and more about the second. A little bit of both, if that makes sense.

Surinder Thind

I think that's relatively fair. I guess what ends up happening just at the high level is I would see a much more bigger disconnect of revenues from headcount in what I would call the tech-forward strategy or the platform strategy versus kind of going down a bit more the past in the accelerator strategy, which is a little closer to I would argue the status quo.

At least that's how I see them. I'm not sure how you would view the differences between the two.

Tim Hurlebaus

Maybe. Like I said, our revenue mix is about 56% managed services, 44% SI&C.

Managed services already tends to be less connected to headcount in terms of revenue. SI&C would be typically more connected.

As Surinder, we've got a lot of SI&C where we're doing IP implementation, a lot of our SI&C is firm fixed price, which is more outcome-based than effort-based. I think for some in the industry who have a larger proportion of T&M, staff aug-ish type contracts, I would think that would be a bigger phenomenon and a bigger shift.

For others like us, who have always had a little bit of a separation between headcount and revenue, it might become less noticeable, I don't know.

Surinder Thind

Got it. Thank you for the response and welcome aboard.

Tim Hurlebaus

Thanks, Surinder.

Steve Perron

Thanks, Surinder.

Operator

Your next question comes from Thanos Moschopoulos with BMO Capital Markets. Your line is now open.

Thanos Moschopoulos

Hey, Tim. Can you give us an update on M&A?

Just given all the disruption with AI, valuations in the market, and so forth, any changes you've seen in recent months in terms of opportunity sets, valuations, willingness to transact? Does your own stock's valuation maybe put a higher hurdle rate for you on M&A just given the attractiveness of potentially buying back your stock as an alternative?

Thanks.

Tim Hurlebaus

Thanks for the question, Thanos. We've had a nice run of M&A over the last two and a half, three years given the valuations of some of our traditional targets.

Then we've been able to pick up some really nice, complimentary companies to merge in that have really helped us a great deal in a number of industries and a number of regions. It's been good to us.

We continue to be very active. We have as big of an M&A pipeline as we ever have.

As always, it's a combination of large companies that span multiple regions and industries, and smaller niche companies. We announced, for example, Stratfield recently in Atlanta, which helped us bump up the Atlanta metro, and particularly helped us in the retail sector.

That's been a terrific merger so far. It's early days, but terrific so far.

We've also got some much bigger ones, multi-billion-dollar targets, and, as ever, those come when they come. I can tell you we're working on some now.

In terms of cash, we are very well positioned, and maybe I'll give it to Steve for a quick explanation on that, but to be able to do the size of acquisition that comes along. Steve, maybe you could say a couple words about that.

Steve Perron

Yeah. As our leverage ratio is quite low, our balance sheet is really ready for any large M&A.

Over the last couple of quarters, any excess cash we were, obviously, repurchasing share, but we did not use our balance sheet to repurchase share, and it's planned like this. We want to keep our balance sheet fully open for the growth coming from M&A and for the opportunities that we see in our pipeline.

Obviously, we continue to be disciplined. We need to do the right M&A at the right price.

As Tim mentioned, we have the capacity to execute on the M&A that were having in the pipeline currently.

Thanos Moschopoulos

Great. I'll pass the line.

Thank you.

Tim Hurlebaus

Thanks, Thanos.

Steve Perron

Thank you.

Operator

Ladies and gentlemen, as a reminder, should you have a question, please press star one. Your next question comes from Suthan Sukumar with Stifel.

Your line is now open.

Suthan Sukumar

Good morning, gents. Thank you for taking my questions.

Tim, congrats on taking the helm here. For my first question, I want to touch on IP.

You guys talked about the pipeline being up here, but you also talked about higher managed services proposals with higher contract values. Just wondering, how much has the attach rate of IP increased in these managed services engagements, I guess on a year-over-year basis?

Tim Hurlebaus

Thanks, Suthan, and thanks for the warm welcome. I think yes, we did talk about the fact that our IP pipeline is up and our managed services pipeline is up, and that we have a high win rate off of our IP as part of our managed services solutions.

I mentioned, for example, Digiopps as something that's involved in many of our managed services proposals that are out now. I guess the answer to what your question was, is it's probably up.

We probably have more IP in our managed services bids than we did a year or two ago. As Surinder asked earlier, it's probably more in the form of accelerators and platforms, which is what I would call Digiopps versus maybe an industry solution.

Although, our industry solution IP has a healthy pipeline as well. In relation to managed services, it probably tends to be more of the platform accelerator type IP in those bids, if that helps.

Suthan Sukumar

Great. Thanks for the color.

For my second question, just wanted to touch on pricing. You guys talked about rising contract values.

Is that more a function of pricing power or a growing scope? Conversely, given rising AI utilization here, how has that been a factor on pricing overall?

Tim Hurlebaus

There's a couple questions in there. The first thing I would say about total contract value, it's more a function of scope and duration.

An old colleague of mine used to say the difference between a $100 million contract and a $200 million contract is five or 10 years. It's really more scope and duration more than anything.

In terms of AI and pricing pressure, it's a function just like any other. We always have to be compelling in our offers that we're offering a fair and efficient price or else the client won't buy our solution.

That's nothing new under the sun. We are transparent in how we're using these AI tools in our solution and the benefit it's providing to our clients, and we try to show why we'll be able to deliver something faster and more efficiently, perhaps for a better price, by integrating these tools in.

Absolutely it affects the price in that way.

Suthan Sukumar

Great. Thanks for taking my questions.

I'll pass the line.

Tim Hurlebaus

Thank you.

Operator

There are no further questions at this time. I will now turn the call over to Kevin Linder for closing remarks.

Kevin Linder

Thanks, Joelle, and thanks, everyone, for participating. As a reminder, a replay of this call will be available either via our website or by dialing 1-888-660-6264 and using the passcode 69190.

As well, a podcast of this call will be available for download within a few hours. Follow-up questions can be directed to me at 1-905-973-8363.

Thanks again, everyone, and look forward to speaking soon.

Operator

Ladies and gentlemen, this concludes your conference call for today. We thank you for participating and ask that you please disconnect your lines.

We're back in the pre-conference. Have a good day.