Elior Group SA

Elior Group SA

1.80
EUR
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623.24MMarket Cap
Nov 19Next Earn

Q4 FY2025 · Earnings Call TranscriptNovember 19, 2025

Operator

and Group CEO. Mr.

Derichebourg will speak in French with an English translation right afterwards. After this introduction, Didier Grandpré, Group CFO, will carry on with the usual presentation before opening the Q&A session.

Mr. Derichebourg, please go ahead.

Daniel Derichebourg

Oui, bonjour à toutes et à tous. Je m'excuse encore de ne pas parler anglais, mais bon, c'est pas à mon âge que je vais me mettre à cette position-là.

Comme on s'était entendu la dernière fois au mois de mai, je vous avais dit que la société allait mieux et que nous allons normalement faire des dividendes, chose qui est faite, chose que nous avons fait d'ailleurs, vous devez l'avoir dans le communiqué de presse. Voilà.

Donc, pardon, tu parles ? Hello, everybody.

First, I'm sorry for not speaking English, but at my age, I'm not going to start learning now. We had told you in May that everything was going a lot better and if everything went according to plan, we would be able to pay out a dividend, and as you've seen in the press release, that has now been confirmed.

Je tenais quand même à vous remercier d'être là parce que c'est important pour le groupe Elior. Je vais vous passer donc la parole maintenant à Didier Grandpré, notre directeur financier.

Okay. I'd like to thank you all for being here.

It really is an honor to have you all here, and I'd now like to hand over to our financial director, Didier Grandpré, who's going to take us through the results.

Didier Grandpré

Thank you, Daniel. Good afternoon, ladies and gentlemen, and welcome to Elior Group's full-year result presentation.

We have provided detailed financial information in our press release issued earlier this afternoon, which is available on Elior's website. I invite you to read the disclaimer on slide 2, which is an integral part of the presentation.

I will make a short introduction before covering our full-year results in detail. Then, I will share the progress made in the implementation of our CSR strategy, and I will continue with the business review section.

Finally, I will conclude with our outlook for the next fiscal year before we answer, Daniel and I, your questions. Two years ago, the 2022-2023 fiscal year marked a turnaround in our operational profitability with a positive adjusted EBITA of €59 million compared to a loss of €48 million in 2021-2022.

The following year saw a remarkable improvement in performance with the adjusted EBITA increasing by €108 million in one year. Now, the 2024-2025 fiscal year is a new major milestone.

We've not only strengthened operating profitability with adjusted EBITA exceeding €200 million, but also achieved a turnaround in profit before tax, reaching €65 million compared to a loss of €5 million last year. Elior has once again improved its performance in 2024-2025, although this was limited by a particularly challenging year for our temporary staffing business, which recorded an exceptional sharp revenue decline and an unusual negative EBITA.

After the takeover by a new management team in the second half of the year, our objective is clear: achieve a rapid return to profitability in this segment. In this context, it was important for us to present the 2024-2025 results, of course, as reported, but also excluding the underperformance of the temporary staffing business.

Globally, our results for 2024-2025 are in line with the revised objectives set last May. First, in line with the first semester and our revised ambition, the organic growth was modest in the second semester, reaching +1.3% for the year.

Growth stands at 1.7% when excluding temporary staffing activities. Adjusted EBITA continued to grow, both in absolute value and in margin rate, up 50 basis points to 3.3%.

Notably, the margin rate for 2024-2025 reached 3.5% when excluding the underperformance of temporary staffing activities, corresponding to a 70 basis points increase. We achieved a positive profit before tax of €65 million, an improvement of €70 million, including lower nonrecurring charges following the successful implementation of optimized organization across our geographies within two years.

The payment of a dividend of 4 cents per share has been approved by the board of directors today and will be proposed to the AGM approval on February 1st, 2026. We remain focused on delivering value to our shareholders while continuing to pursue our deleveraging objectives.

On this front, our leverage ratio was reduced by 0.5 points during the year, reaching 3.3 times at the end of September 2025 thanks to a sustained free cash flow exceeding €200 million for the second year in a row. Moving to our financial results in more detail, starting with the revenue on slide 7.

Group revenue reached €6,150 million, corresponding to an overall revenue growth of 1.6%, made of a group organic growth at 1.3%, within the expected range; tactical acquisitions contributing for 0.8%, including notably the regional expansion of Multiservices in Spain to complement our leadership position in contract catering in that country. The negative currency impact of -0.3% came mainly from the softening of the US dollar.

Organic growth was driven by contract catering at 2%, itself supported by strong commercial development in Spain, rigorous pricing discipline in the UK, and successful commercial activity in the US, especially in the education market. In 2024-2025, activity in Italy declined due to nonrenewal of some public contracts at a level of margin below our expectations.

In Multiservices, the organic revenue decline is mainly due to temporary staff solutions. Excluding this activity, the segment grew by 1.1% thanks to a strong recovery in aeronautics and energy activities in the second semester.

Contract retention slightly decreased in H2, including the full-year impact of voluntary exits and nonrenewals of some public contracts in Italy at the beginning of the fiscal year, to reach 90.6% at the end of September 2025 versus 91% at the end of March and 91.2% one year ago. Following the rationalization of our portfolio, we expect contract retention to start improving from next year.

Operational profitability increased again this year thanks to maintained discipline on price increases, especially in the US, UK, and France; continued productivity improvement in purchasing and labor. It is worth noting, despite a negative commercial balance in revenue, this still contributed positively to adjusted EBITA, especially in France, underscoring our strategy of profitable growth.

The slide 9 illustrates the robustness of the foundation consolidated during the fiscal year '25 with a strong improvement in the profitability of contract catering activities, up 100 basis points, driven by price increases in the US, UK, and France; an accretive commercial development in Spain; the rationalization of our contract portfolio; and the streamlining of the operational organization in France and Italy. Excluding temporary staffing, there was a slight improvement in the profitability of Multiservices activities, up 10 basis points to 3% in fiscal year '25.

This improvement came notably from the increase in the level of activity in the industrial sector in the second semester. The slide 10 presents a major achievement for the past year with a positive pretax profit of €65 million compared to a loss of €5 million last year, an improvement of €70 million; and a positive net profit of €87 million this year compared to a loss of €41 million last year, an improvement of €128 million.

This turnaround is due to the continued improvement in operating profitability as just described; a decrease in amortization of intangible assets down €13 million due to one-off charge last year in the US for €11 million related to short-term contracts; a sharp reduction in nonrecurring charges down to €9 million in fiscal year 2025 following the implementation of reorganization plans over the past two years, especially in France for both support and operational functions, and in Italy to adjust the organization to the level of activity and regain commercial agility. Based on this year's strong performance and outlook, we activated net operating losses in the US and France for a total of €39 million, resulting in a tax benefit of €22 million compared to a €36 million tax charge last year.

The adjusted net group profit stood at €112 million, corresponding to an adjusted EPS of 44 cents. Moving to slide 12.

Free cash flow for the 2024-2025 fiscal year amounted to €228 million, which represented 2/3 of the EBITDA that reached €342 million or 5.6% of revenue. Free cash flow improved by €13 million compared to last year, mostly from operations.

CapEx amounted to €144 million or 2.3% of revenue, up €46 million or 70 basis points of revenue year-on-year. This increase included investment in central kitchen to ensure sufficient production capacity for new contracts, real estate investments to replace more expensive rentals in the long run and offer greater flexibility, and the first phase of our transformation and innovation program to harmonize operational and financial processes within a common ERP platform.

On top of business-as-usual investments related to new commercial contracts or renewals. In addition to adjusted EBITDA up by €10 million, other components of free cash flow also improved compared to last year, notably the change in operating working capital, which contributed €56 million, an improvement of €32 million thanks to better performance in the timely collection of receivables; the ramp-up of our new securitization program, which began in September 2024 and contributed €89 million for the year, an improvement of €6 million compared to last year.

Nonrecurring expenses amounted to €15 million for the year, down €11 million from last year following the completion of reorganization programs. IFRS 16 rents were €81 million for the year, down €4 million due to either termination of leases or renewal of leases under better economic conditions.

Tax paid remained stable at €17 million. The free cash flow contributed to reducing net debt from €1,269 million to €1,125 million at the end of September 2025.

Financial interest amounted to €97 million plus €13 million in refinancing cost for the revolving credit facility and the high-yield bond. IFRS 16 debt continued to decline as previously mentioned, and tactical disposals and acquisitions resulted in a net increase of €9 million for the year.

The reduction of the net debt by €144 million combined with an improved adjusted EBITDA allowed us to stabilize our leverage ratio at 3.3 times, below the covenant of 4.5 and in line with our goal to fall below 3.5 by year-end, toward the target of 3 times in the short term. Moving to the next section on corporate social responsibility.

This year, the group continued to implement its CSR strategy presented last year, aimer sa terre, or Love Your Earth, Horizon 2030. With the new CSRD requirements, we refined the double materiality assessment and identified 37 material items consistent with our strategy.

The table shows significant progress this year in the four pillars of our strategy toward the 2030 targets. This is especially true for the first pillar, Preserve Resources, with a significant step in reducing greenhouse gas emissions in contract catering activities, achieving a 7% reduction in fiscal year '25, supported by a doubling year-on-year of low-carbon recipes.

2/3 of single-use containers are sustainable packaging and a 42% reduction in food waste, getting closer to the 50% target in five years. Similarly, for the second pillar, Sustainable Food and Services, recipes with the highest Nutri-Score rating increased by 12 points to reach 61% in fiscal year 2025, getting closer to the 70% target.

Third, significant social progress was achieved this year, including a 10% decrease year-on-year in the frequency rate of workplace accidents; the promotion of internal resources to management position whenever relevant, this was actually the case for nearly half of the vacancies this year. The group also strengthened its commitment to gender equality with 38% of women on leadership committees.

Finally, the group expanded its local anchoring with 2/3 of national sourcing and maintained responsible sourcing with more than 15% purchased food products that are certified. In addition, the group has defined a decarbonization plan built around nine levers of action and carried out a vulnerability assessment of its assets to physical risk, paving the way for adaptation plans.

Moving to the business review section starting on slide 18 that shows the evolution of the securitization program in the second semester according to the seasonality of our sales. It is worth noting the weight of the off-balance sheet compartment reaching 82% at the end of March and 77% at the end of September 2025, up compared to previous years.

It illustrates the quality of our receivables and the rigor applied in managing this new program. The right-hand side of the slide is a reminder of the maturity profile of our debt with extended visibility up to 2029 and 2030 following its refinancing at the beginning of the year.

Liquidity remains solid in fiscal year 2025, globally stable around €400 million since our refinancing at the start of the calendar year, supported by several factors: the securitization program providing an additional cash inflow of €18 million at the end of September 2025. As a reminder, the ramp-up of this program in the first quarter of the fiscal year was accompanied by the repayment of the entire term loan at the end of December 2024 for €100 million and a reduction of our bank overdraft credit line by €14 million.

The refinancing of the RCF and bond provided a positive net available liquidity of €30 million. The success of our refinancing at the beginning of the year and improved performance already in H1 allowed us to revitalize our Neu CP program, which reached €81 million at the end of September and has since surpassed €100 million, providing further visibility to this program.

Finally, we executed the second annual repayment of the PGE, the state-guaranteed loan, for €56 million. Then we pursued the deployment of synergies from the combination of Elior and Derichebourg Multiservices with a further increase of €4 million in recorded synergies and €3 million in annualized synergies that reached €43 million at the end of September.

We have almost completed the implementation of cost synergies while commercial synergies are gaining momentum and are expected to further ramp up next year. Following the rationalization of our contract portfolio, the commercial activity developed during the year demonstrated the relevance of our commercial and management organization closer to customers and greater empowerment of regional teams.

New contract signings total nearly €540 million on an annualized basis, resulting in net positive commercial balance of €112 million, representing between 1.5% and 2% organic growth. In France, several notable signings occurred in both contract catering and multiservices segments.

For contract catering, the signing of next-generation campus in the utility sector in the Paris area thanks to an offer meeting the needs for fluidity, diversity, and innovation catering; the signing of the Ministry of Ecology, responding to an offer integrating CSR innovation and inclusion. For Multiservices, contracts reinforcing our position as a leading player in retail and commercial spaces, a rehabilitation contract in the insurance sector demonstrating our capacity to manage multiple technical lots, including structural works.

In temporary staffing solutions, the national expansion of a contract with a major logistic provider, strengthening our position in this sector. Other examples of notable signings came as well from outside France: in the US, with the entry into the public university market with the signing of a large university, demonstrating our ability to win and deploy complex, multisite programs on campuses.

In the UK, with the extension the business and industry sector following the recent rebranding to Elior at Work and the introduction of new culinary innovations with a particular focus on health, well-being, and digital. In Spain, we contracted with a leading Spanish student residence operator, a fast-growing market for which Elior has developed a specific catering project, consolidating its market leadership.

In Italy, commercial development was refocused on the private sector, especially in B&I, including a new site with a major player in defense and another contract in the health hygiene sector, strengthening our position in the high-end market segment. Moving to slide 22.

I mentioned previously the drivers of the CapEx increase in fiscal year 2025, reaching 2.3% in percentage of revenue. CapEx are expected to increase up to around 3% in fiscal year 2026, driven by two main factors: First, it is essential for Elior Group to continue investing in its capacity to develop commercial activity in the education and early childhood markets, further strengthening our leadership position in this area.

Investment to fulfill additional capacity requirements in our central kitchens were decided soon after Daniel Derichebourg took over as Group CEO. These requirements have been confirmed by a growing commercial momentum in this area.

These are medium-term investments with a first deployment realized in fiscal year 2025 and a strong ramp-up expected this year in fiscal year 2026 to expand our regional footprint with around 10 central kitchens. Second, last semester, we announced the launch of a major transformation and innovation program to complete the integration of DMS and Elior activities on harmonized processes and common platform.

Fiscal year '25 and '26 would be mainly focused on the design and building of a core model while investments afterward will support deployment in all our geographies. While overall CapEx should actually increase up to around 3% in fiscal year 2026, the ratio should trend towards circa 2% in the midterm.

It is also worth keeping in mind the time lag between the investment in new production tools and the subsequent generation of revenue, shorter for early childhood and aligned with school years for education. In other words, revenue growth objective for fiscal year 2026 include only partially the contribution expected from its CapEx made in fiscal year '26.

This leads us to the last section of this presentation, starting with the outlook for fiscal year 2025-2026. After the efforts focused on optimizing the organization, pragmatically streamlining the contract portfolio, and then developing commercial activity close to our customers, the 2025-2026 fiscal year should be marked by a return to growth driven by price increases for which strict application is now established, and a return to positive business development while preserving margin.

Organic growth is thus expected to be between 3% and 4% in fiscal year 2026. The same two factors, price increases and business development, should continue to contribute to the ongoing improvement of operational profitability with an adjusted EBITA margin expected to increase by 20 to 40 basis points in the 3.5% to 3.7% range, framing a margin level equivalent to the last pre-COVID results.

Finally, pursuing the net debt deleveraging remains a key priority with a leverage ratio to further decrease down to around 3 times by the end of September 2026, consistent with our goal to further upgrade our credit rating. To conclude on the page 25, with a further improvement in the profitability despite moderate revenue growth, this fiscal year 2025 demonstrated the robustness of the model that has been put in place under the leadership of Daniel Derichebourg.

The commercial approach with greater proximity to customers and empowered regional teams starting bearing fruit with a positive net development balance on an annualized basis thanks to the new wins, consolidating our leadership in historical and new market segments. Combined with price discipline that will continue with the same rigor, the operating margin is expected to improve to reach next year similar level to pre-COVID.

Free cash flow generation and a prudent financial approach remain our priority while securing investments to support revenue growth and continuous productivity improvement. All these actions contribute to creating value for shareholders with a payment of dividends that resume this year and is expected to continue in the coming years.

For the future, we expect the payment of dividends to trend towards around 30% of net result group share. This concludes our presentation.

We are now ready to answer your questions. Operator, could you please take the first question?

Operator

Ladies and gentlemen, if you wish to ask a question, please dial #5 on your telephone keypad to enter the queue. If you wish to withdraw your question, please dial #6 on your telephone keypad.

The next question comes from Jaafar Mestari from BNP Paribas. Please go ahead.

Hi. Sorry,

Didier Grandpré

Jaafar, we don't hear you. ...

Jaafar Mestari

with some direction on what you expect in terms of new business, pricing, and volumes please for '26. Secondly, on synergies, you said you almost completed the delivery.

I just wanted to check if the total target is still €56 million, so that would mean another €10 [million?] to €15 million in the next year.

The run rate seems to be lower than that. You're close to adding €4 million synergies, I think, in the second half.

Is there a jump in '26? Is the last batch a bit bigger?

Lastly, in terms of your leverage target, net debt to EBITDA at 3 times at the end of '26, this is despite CapEx, which is going to be at least €40 million higher if I'm correct. Is that reduction in leverage mostly from a growing EBITDA?

Or can we expect absolute debt to come down meaningfully in '26, please?

Didier Grandpré

Hello, Jaafar. Sorry, I'm not sure we understood in full your first question, but my understanding is that you wanted to get more details about the driver of EBITA improvement of volume improvement, revenue growth for next year.

Actually, the two main drivers that we see for next years are still the price increases that I would say would expect between 1.5% and 2%, and then the volume and net development in the same range, meaning in total this range of between 3% and 4%. Regarding the synergies, actually the most of the annualized synergies are made of the cost synergies to reach €43 million.

We have, I would say, still around €5 million of cost synergies to be generated in fiscal year 2026, and we are expecting the ramp-up of commercial synergies that should increase, especially on an annualized basis in fiscal year 2026, to come around, I would say, the initial target. When considering the leverage ratio of 3 times at the end of September 2026, this is actually mainly driven by the EBITDA that is expected to increase next year in the same range as the EBITA.

While as you said, CapEx will further increase next year. At the same time, we need to keep in mind that we're expecting as well a further ramp-up in the cash flow generated by the reduction of our operating working capital.

We made really a very significant progress in fiscal year 2025, especially through the improvement of our collection of receivables. We still see some opportunities in some business lines.

They're part of the range we provided as well in our modeling details, contributing to a further contribution of the operating working capital next year that will be as well complemented by a further ramp-up of our securitization program.

Jaafar Mestari

Thank you. You're welcome.

Operator

As a reminder, if you wish to ask a question, please dial pound key 5 or #5 on your telephone keypad. The next question comes from Pravin Gondhale from Barclays.

Please go ahead.

Pravin Gondhale

Hi, Pravin from Barclays here. Thanks for taking my questions.

Firstly, on the next year's EBITDA margin guidance of 3.5% to 3.7%, it appears a bit conservative given the ramp-up in organic growth, as well as you are expecting net retention to go up, trend upwards next year, which should be margin accretive. Could you please help us provide some steer on what are the drivers of margin growth assumptions in your guidance there?

Then secondly, the working capital securitization and factoring benefit of around €90 million this year, you explained that it was due to ramp-up of new securitization program. How should we be thinking about the evolution of this in FY '26 and thereafter?

Thanks.

Didier Grandpré

Okay. On your first question regarding the EBITA drivers, what we have seen in H2, and which was as per our expectation, is that we will have in 2026 let's say a convergence of the price increases towards a close to a breakeven balance, while it was contributing this year to €13 million on a full-year basis, which is the first element.

Second, we are actually expecting a further contribution of the net commercial balance that should take also into account the slight impacts of higher CapEx that will impact slightly the EBITA moving forward. Then we're still expecting our operational efficiency plans to deliver further benefits.

I would say would be mainly a split between the net development and efficiencies and synergies contributing to this increase between 20 basis points and 40 basis points next year. Then the expected contribution of the operating working capital is in the range that we have provided in the modeling details between €40 million and €60 million.

I would say, roughly speaking, you should expect 1/3 coming from the operational improvement, especially driven by a continuous improvement in the collection of receivables as previously mentioned, the remaining part coming from the further ramp-up of the securitization program during the year, but still keeping in mind the seasonality. Meaning that we're still expecting a peak in mid-year around March as it was the case in fiscal year 2025, and then a decline in the second semester, which is offset in parallel by the free cash flow generation from operational activities.

After next year, we expect this to be fairly stable or slightly improving, but to a lesser extent.

Pravin Gondhale

Thank you very much. This is really helpful.

Thanks.

Didier Grandpré

You're welcome, Pravin.

Operator

As a reminder, if you wish to ask a question, please dial pound key 5 or #5 on your telephone keypad. We'll wait a little while to give you time to participate.

The next question comes from Sabrina Blanc from Bernstein. Please go ahead.

Sabrina Blanc

Yes, good evening, gentlemen. I have two questions for my part.

The first one is regarding the Multiservices performance. You have provided organic growth excluding temporary staffing solutions, I would like to understand firstly, could you remind us the size of the temporary staffing solutions?

Do you anticipate any, I don't know, selling or something like that regarding this activity or just to highlight the fact that this year the activity was not very good? My second question is regarding the taxes.

I understood for 2025 you have benefited from positive element, but could we have a guidance for 2026, please?

Didier Grandpré

On your first question, the temporary staffing services are representing around 10% of the Multiservices activity. We do expect this activity to come back to a positive territory quickly.

That's why it was important for us to highlight that this year was an exceptional one. We have now a new management team fully in place with a new general manager, a new financial officer.

They have worked on the reorganization of the activity. They have redirected the organization towards commercial development.

We have seen the first positive signs in term of commercial momentum at the end of the fiscal year, and we're expecting the recovery to start already next year. No other plans than recovering the level of performance that we used to get in the past.

Then regarding tax, we are not providing any guidance for next year. We still have some room to activate net operating losses as we did this year.

Maybe it will be to a lesser extent, but it is today a little bit premature to assess what it could bring.

Sabrina Blanc

Thank you very much.

Didier Grandpré

You're welcome.

Operator

The next question comes from Christian Devismes from CIC Market Solutions. Please go ahead.

Christian Devismes

Yes, good evening. I have one question about the expected growth guidance in 2026 in term of EBITDA margin and EBITA margin because in 2025, we have an increase by 50 basis points in the EBITA margin, but only 10 basis points in the EBITDA margin due to the move in provision and so on.

What should we expect in 2026? You guide on a growth of between 20 and 30 basis points on the EBITA margin.

What should we expect on the EBITDA margin? Thank you.

Didier Grandpré

You're right. There were different movements in EBITDA and EBITA in the last two years.

For 2026, we expect a kind of normalization, if you want, from that perspective. Our expectation is the same level of contribution at the level of the EBITDA than at the level of EBITA.

Christian Devismes

Thank you.

Didier Grandpré

You're welcome.

Operator

There are no more questions at this time. I hand the conference back to the speakers for any closing remarks.

Didier Grandpré

This concludes our call today. Our next financial release will be on May 20th post-market with our half-year result for fiscal year 2025-2026.

Until then, please do not hesitate to get in touch. Thank you, and good evening, everyone.

Goodbye.