ActiveOps Plc ActiveOps Plc provides AI-powered decision intelligence software as a service (SaaS) solutions for service operations, enabling enterprises to optimize capacity, productivity, and decision-making in complex back-office environments; its core products include ControliQ, an AI-driven analytics platform for transactional processing that identifies hidden capacity and utilization; CaseworkiQ, a service level agreement management tool for caseloads in banking, insurance, and healthcare; and WorkiQ, a cloud-based platform delivering real-time insights into employee activity, application usage, and work patterns, underpinned by over 15 years of operational data and the proprietary AOM methodology. The company targets large enterprises in banking, insurance, healthcare administration, and business process outsourcing (BPO) sectors, serving customers such as Nationwide, TD Bank, Elevance, and Xchanging from offices in the UK, Ireland, USA, Canada, Australia, India, and South Africa. Founded prior to its 2021 public listing and headquartered at 20 Valpy Street, Reading, Berkshire, UK, ActiveOps operates through SaaS subscriptions and training/implementation services, with approximately 280 employees globally. Recent developments include the June 2025 acquisition of Enlighten Group Pty Ltd for up to USD 21.5 million to expand workforce optimization offerings, add over 20 enterprise customers, and boost annual recurring revenue by approximately USD 11 million while enhancing presence in North America and Asia-Pacific; the April 2025 partnership with Rulesware for Pega-based intelligent automation; launches of ControliQ Series 4 in January 2025 and ongoing development of Series 5 with advanced AI and machine learning; a November 2024 minority investment in Contact Web Limited; and strong FY25 results with 14% revenue growth to £30.5 million, nine new customers, and net revenue retention of 106%.