Fintel PLC

Fintel PLC

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Q2 FY2026 · Earnings Call TranscriptSeptember 15, 2026

Matt Timmins

Hi, good morning everyone, and welcome to the Fintel 2026 half-year results. I'm CEO of Fintel, Matt Timmins, and I'm delighted today to be joined by David Thompson, CFO of Fintel.

In terms of the results for the first half of the year, we've had a really strong start to 2026. We've delivered revenue growth of 5.3% up to £38.6 million.

We've delivered strong earnings growth with adjusted EBITDA up nearly 17% to £12.4 million. That's come through an increase in margins, 320 basis points increase in margin up to 32.1%, up from half year 2025 at 28.9%.

We have delivered strong growth in our SaaS and subscriptions, 8% growth up to £26.1 million from SaaS and subscriptions. When we ran the Capital Markets event earlier on this year, we committed to a 40% growth in earnings per share over the course of the next three years, and we're delighted in the first half of this year to have delivered a 15.1% increase in adjusted earnings per share.

Earnings per share increase from 5.1 pence to 5.9 pence, and we've also recommended a dividend of 1.35 pence for the half year. Really strong start to the first half of 2026.

For those of you who are less familiar with Fintel, we operate across the world of retail financial services, and we are split into two key divisions. We have a Software and Data division and a Professional Services division.

Both of those divisions serve customers from across retail financial services, including product manufacturers, financial intermediaries, consolidators, and aggregators. Both of those two divisions operate on strong levels of recurring income.

As you would expect in our Software and Data division, majority of revenue comes through from the sale of software-as-a-service applications, and also data-as-a-service applications. Within our Professional Services division, we provide compliance and business support to over 3,000 businesses, and those businesses pay a monthly subscription for access to compliance and regulation services.

High-quality revenues from high-quality businesses all across UK retail financial services. When we think about the core competencies of our business, and those elements of the business that sit at the core of what we do, we have six key data sets.

We have proprietary data when it comes to product data. We research and rate 43,000 different products across UK retail financial services, from general insurance products to banking, to asset management and pensions to wealth as well.

A huge product database that we built up over the course of the last 20 years, and that really is unique in our market. It's proprietary, it sits within our Defaqto business, and it is what powers our data products, and also our research and ratings products.

We also, thanks to the acquisition of Pearson Ham earlier on this year, have pricing data now. Pearson Ham have over 15 billion data points when it comes to pricing of general insurance products, and that's been built up over the course of the last seven years, and it complements and augments the product data that we have particularly well.

We're using that pricing data now within our flagship data product, which is called Matrix 360. We have buyer behavior data, over £60 billion worth of advised transactions flow through our Defaqto Engage products.

That's financial advisers giving advice to their clients using our software application. As they give advice to clients, they go through a system of understanding client needs, of creating asset allocation models, and then going on to fund selection.

We know the funds that were recommended to clients and why they were recommended, and funds that didn't make the cut, we know why that they fell out of the process. Really important buyer behavior data on over £60 billion worth of advice transactions.

We have market trend data, sitting within our services business, we understand what platforms advisers are using, what pension products financial advisers are using, and what providers they're using as well. We have visibility on over £240 billion worth of AUM across a multitude of different financial wealth platforms.

We have over 20,000 users of our software applications, so that's workflow and productivity tools. That's the tools that advisers use day in, day out to give advice to their clients.

We have over 23 years worth of knowledge when it comes to regulation and compliance. We take those core components within the business, those proprietary data systems, and we face them off in sort of three main ways.

We build software applications and we generate revenue from Software-as-a-Service products. Secondly, we build data products in terms of a data application, and also we pipe in data in a headless way to a number of different product manufacturers.

Then we also build knowledge-based products in terms of our compliance and regulatory support business. Six sort of key core components of the business when it comes to data, and they are faced off in three main ways: software, data services, and knowledge services.

We serve the entirety of retail financial services, and we have a very high-quality customer base. We support over 20,000 intermediaries across our membership services and our software products.

We work with over 500 of the largest banks, building societies, and pension providers. We work with over 30 aggregators, the Moneysupermarkets of this world and various other price comparison websites.

A long list of very high-quality and loyal clients supporting the growth of the business in the future. Just taking the opportunity here to focus in on one of those particular businesses, if you take Aviva, for example, who are prevalent all across UK retail financial services, lots of different products within their stable, we provide support to Aviva across both of the divisions within Fintel.

In terms of our services division, Aviva have worked with us for over 20 years in distribution. That means that we take Aviva's products and solutions and help them promote them out to the adviser marketplace.

Aviva help train intermediaries on their products, and they are also included in our protection panel, and integrated into our advice technology when it comes to wealth products. We work with Aviva for a long period of time across the distribution business.

Then when it comes to the software business, Aviva also use our Matrix 360 product, which is the leading product that we have in product comparisons. They license our star ratings, if you go onto the Aviva website, you'll see that the first point that they reference on their home page is that their insurance is five-star rated by Defaqto.

Then they license our research and ratings as well. A client that buys multiple services from Fintel across both divisions and who proudly displays the Defaqto rating on the home page of their website.

Hopefully, that's given you a good overview of the first-half results from Fintel. I'll now hand over to David Thompson, who will take you through the finances in a bit more detail.

Over to you, David.

David Thompson

Thanks, Matt. Morning everyone, good to see you again.

As you can see, the first half of the year's been about consolidating the changes that we made last year, moving to the two divisions and consolidating the group. We continue to drive growth and operational efficiency, and that's going to be the story of the first half.

Then hopefully you can see the business is really well positioned for organic growth going forwards towards those 2028 targets that we announced at the Capital Markets Day. Again, although the focus for the next few minutes will be on key revenue and profitability drivers, it is important to highlight the key acquisition we did in January to add pricing data to the Defaqto insurance product suite.

We've got product set features and pricing now, which is a great step forward for us. Also the strategic disposal of two of the lowest margin non-core parts of the business being the survey business and the probate business, and we'll see the improvements that those three transactions have made to the group going forward.

This first slide here, just a precursor to this disposal. We're required to present the financials on what's called the continuing basis.

What this does, just introduces a concept lets you see the initial period comparatives. Whilst the two businesses were sold partway through the year, we've got to under accounting rules exclude the financial results entirely from the 1st of January.

You can see that presented for revenue here. We do include a pro forma for FY '25 so you can form an expectation of the current full year alongside it.

That's half year '25, full year '25, these results, and that will help you with full year '26 in terms of consensus. On the next slide, group revenues are up, as Matt says, 5% to £38.6 million, and there's a couple of revenue bridge slides shortly that show the contribution to growth from organic businesses and the acquisition we made and the makeup of the operating segments.

Again, thanks to the efforts in the prior year to restructure the group, continue to deliver in profitability with adjusted EBITDA up 17% to £12.4 million, and you can see EBITDA margin up 320 basis points to 32.1%, again, thanks to the strategic disposals as well. On the next slide, you can see the constituent parts of how the revenue has grown over the period.

We saw organic growth of £0.7 million, or circa 2%, plus growth from the acquisition we made of £1.2 million in the period. To give that organic growth some context, FY '25 as a whole had full-year net organic growth of £0.6 million, again, I'll reiterate during that year of reorganizing the business and integrating acquisitions.

It's good to see that the first half of '26 has marginally exceeded that whole-year growth last year already, and we've got the rest of the year clearly still to play for, and that just gives us more confidence as to the outcome. In terms of the revenue growth by operating segment, you can see Software and Data has been the key driver of growth at just under 10%, and services grown just over 1%.

The growth in services is mixed. We've got good growth in the distribution side, events, mortgages, and protection, but we've seen membership attrition still continue albeit at a slowing rate, and you'll see that in the next slide, which is the SaaS and subscription side.

The key performance measures, the quality of revenue generated by the business, what we do is we aggregate the revenues from the SaaS products and the subscriptions that we charge, and express those as a percentage of total turnover. What you can see at the half year is 68% of group revenues came from SaaS or subscriptions, and that's an important way point on the way of the 70% to 80% commitment that we gave at the Capital Markets Day.

Period on period, the SaaS and subs revenue grew 8% to £26.1 million, and you can see there the membership attrition of 0.2. That was a 0.9 for the full year last year, we can see that trend is turning round.

Then on the next slide, this would tie it all together in the P&L and give the segmental income statements for both the divisions. Again, we disaggregate the revenue into organic and inorganic just so you can see the different make up and track the performance of the segment on a like-for-like basis organically.

I'd really just draw your eye to the EBITDA margin improvement across both. Software and Data is up 480 basis points, driven by the acquisition of Pearson Ham, that's come in at just under 50% margin EBITDA and ongoing synergy realization.

Services is up 260 basis points, again, largely due to the disposal of APS and Gateway Surveying, and those were traditionally high single-digit margin businesses. Again, once you bring all the PLC central costs in, generates a 320 basis point improvement to 32.1%.

Again, our long-term goal is to get to between 35% and 40%, again sort of on the way. On the next slide, beyond income statement, you see EPS grew 15%, that just reflects the flow-through of that growth in underlying profitability.

Now, another hallmark of the business, as you're aware of, is the strong cash conversion, and that benefited in the period from just inherent growth, a more efficient software development team, you'll see on our coming slide that dev ex has come down slightly despite the same levels of activity, and a particularly strong performance in H1 working capital, and that's seen the operating cash conversion increase to 144%. Remember, there is a typical skew to the first half of the year as we do receive payments in advance from certain customers, particularly Defaqto ratings customers, but so it's improvements across most of the drivers of cash conversion have all compounded to contribute to that strong H1 performance, and H2 will be, again, around about 100% on a full-year basis.

Again, you can see the net debt position. We continue to invest in the business: product development, further acquisitions, we're ended up at £38.2 million of net debt, and that's a ratio of 1.4 times.

Again, importantly, we've only got one remaining tranche left of contingent consideration of £2.6 million, at which point all the M&A will have been fully funded. By the end of this year, we'll have completely paid out everything on all in the acquisitions that we've made over the last couple of years, and that helps us give confidence to the deleveraging profile.

On that, on the next slide, you'll see track record of managing leverage in the business. We've got a disciplined approach to investment.

Got to invest to grow, that's for sure, but always try and maintain a comfortable leverage position, and we're at 1.4 times after that significant investment phase, with only just under £3 million left to spend on the final bit of contingent. Within the board's appetite, and looking to repeat that cycle.

So 16, I always include this slide, just a different representation of the cash flow. You can see, starting on the left, £17.3 million of opening cash.

We generated 17.5 from operations. Again, importantly, we didn't utilize the facility at all in the first half of the year, and that gave us gross cash resources of £35 million.

We then invested the majority of that back into the business: acquisitions, investments, software development, £2.8 million returned to shareholders by way of the progressive dividend, and £7.1 million in tax, leasing costs, and debt service costs, and we closed the period with £7.3 million of cash in the bank. Then on the next slide, we've got cash conversion.

We can see that 144%, and the key driver was improved inflow of working capital and the slight reduction in dev ex expenditure to £1.8 million, you can see that in the bottom right-hand corner of the screen. Again, I'd reiterate normalized cash conversion and operating level sits between 90% and 100% on full-year basis, and we're on track to deliver that.

Final slide for me. Again, just in summary, I think we enter the second half of the year with a more streamlined operating structure, a clearer strategic focus, and an enhanced software and service platform to drive organic growth further into the year.

We've continued that growth in the dividend policy by increasing it to 1.35 pence per share. With that, I'll hand back to Matt for summary and outlook.

Matt Timmins

Perfect. Thank you, David.

Turning our attention, first of all, to our Software and Data division. We've had an incredibly strong start to the year, growing license revenues by over 7%.

More importantly, within that business, we have taken the businesses that we've acquired over the last 18 months, which have predominantly sat within the Software and Data division, and we've integrated those businesses well. We've centralized the sales teams.

We've brought in a single finance solution across all of those businesses. We've integrated HR, we've integrated CRM, and also unified the way that the businesses develop and engineer products going forward.

A unified technology foundation, including cloud infrastructure across all of the acquired businesses. We've completed a lot of the hard work over 2025 in getting those businesses match-fit to work together from an operational perspective.

Also not forgetting the sort of cultural alignment of those businesses as well. When you acquire a number of organizations in a relatively short period of time, obviously, that comes with complexities and difficulties in terms of integration of the products and solutions.

Often overlooked is the sort of cultural aspects of integration. We're really lucky that the businesses we acquired we've worked with for a number of years prior to acquisition, we knew the management teams well, we knew the founders well, and the cultural alignment of those businesses into Defaqto and that Software and Data division has been really, really positive for the business.

We move forward into 2026 with a really well-aligned division in terms of the way it operates and also in terms of the way it thinks about its customers. We've scaled the software and data services well.

We are driving growth in Matrix 360, which was a proposition which been under development for the last few years. So 27 new clients in Matrix 360.

We've expanded into banking and asset management, only a couple of clients in those markets, but that's happened over the course of the last couple of months. We see potential material growth in terms of banking and asset management clients for Matrix 360.

Then when you add in the database from Pearson Ham, that makes that a incredibly compelling proposition. We've grown the proprietary data that we have across ratings and software.

What that essentially means is we're now able to rate financial products not just on the underlying componentry of the product, but also on the price of the product as well. We can start to build in value-based ratings and family product-based ratings as well.

Solid growth in terms of product development. We've focused on our AI capabilities within the business.

We have a group-wide AI strategy, and we've integrated AI now into our compliance hub. We've got release one in test, which will be released within the next sort of few weeks into the intermediary market, which will enable intermediaries to use a layer of compliance and regulatory support through the technology solutions that we have.

Bringing together the support services business with the technology business to make sure that clients and both have access to the right tech and the right compliance. Into our Professional Services division, as said, we're building our AI-enabled compliance oversight.

I think that's really important for our clients. The intermediary businesses want to take advantage of the efficiencies that AI will drive, but as we operate in an incredibly or highly regulated market, there is always a concern about outsourcing regulatory obligations to AI.

Our view is that we should build AI into the services that we operate rather than that be a standalone solution for intermediaries. We've built it into our compliance platform, and we'll be rolling out AI-enabled file checking later on this year as well.

Encouragingly, within this part of the business, we are now working with 34 of the top 50 consolidators, we are selling professional services and compliance services to those larger clients. We've disposed, as David said, of two non-core businesses in surveying and APS will writing service, which helped to increase our margin by 260 basis points.

We've focused on the sort of key growth markets, mortgages has been a real growth area for us. Our mortgage completions are up 18%, and the revenue that we generate from our mortgage business is up 9% in the period as well.

Just to put some color on that, our purchase and remortgage are up 11%, and our product transfers up 29%, which leads to an overall growth of 18% across our mortgage business. Mortgages have always been important to Fintel.

We have over 1,800 mortgage brokers as part of our services division. As you can see there, at the half year, our lending is now touching £15 billion, expected to be somewhere between £27 [billion?]

and £30 billion for the full year. On top of that, we've developed a really good partnership with Mortgage Brain.

We have a 6% shareholding within the Mortgage Brain business, and we've taken their sourcing and their CRM, and we have deployed those to over 550 sourcing licenses across the membership, and over 250 CRM licenses. A real focus on mortgages in the first half of the year delivering solid outcomes when it comes to total volume of lending and also the deployment of software products across the sector.

In terms of AI itself, as I've mentioned before, we work in a heavily regulated market, you can't just create AI products and sort of throw them over the fence and hope they work well. You have to make sure that everything we develop with AI has compliance and regulation at the heart of it, and that at this moment in time, AI can help develop efficiencies, it can help with things like triaging, it can help with next best decisions and actions like that, but ultimately, we still use our compliance professionals at the end of the checking service to make sure that the advice is suitable.

We are building AI already into our file checking service. We have our software engineers using AI to improve speed, improve code quality, and improve security, with a controlled adoption of agent-supporting the software that we retail out to intermediaries.

We have AI-assisted tools helping our frontline teams respond to queries quicker, and we have also embedded AI capabilities into VouchedFor, Matrix 360, and Trust. We're using it within the products that we have, our developers and engineers are using it to code, and we are using it for frontline support.

It is starting to become a real tailwind for the business. As I said, there's always that caution that we operate in a heavily regulated market, the pace of AI development within our market is perhaps slower than these sort of other markets around the world, but it's starting to really generate efficiencies for the business, and we see a real tailwind in the development of AI.

As we look forward into the second half of 2026, the focus for the business across our Software and Data division is to grow our client base for Matrix 360. We currently have 27 clients using Matrix 360, and we expect to increase that to over 30 by the end of the year.

We want to launch our industry-first AI-enabled compliance platform, that's in test and development at the moment, and we expect release one to come out before the end of the year. With that, we will also have a single sign-on for Defaqto Engage, VouchedFor, and our compliance platform.

That means, as a client of one of those applications, you can sign in to that application and then seamlessly move to the other applications that we have without having the need for rekeying, resigning in. Then the final stage of that will be to deliver the workflow and connected data across those three applications as well by the end of 2026.

Software development and the growth of Matrix 360 in our Software and Data division. When it comes to services, we want to further increase the penetration of technology services across the customer base, continue to roll out CRM to our mortgage advisers, continue to roll out sourcing to our mortgage advisers, continue to promote and deploy the investment that we have in Plannr across the membership base, and to also broaden the proposition that we have for those 34 consolidators that we provide regulatory support to.

We want to grow our preferred mortgage club, we have entered the whole-of-market mortgage arena in the first half of this year, providing protection services and mortgage solutions to non-Fintel clients for the first time. We've grown our mortgage lending by around £1 billion when it comes to non-Fintel clients, and we see further growth in that this year.

We also aim to launch a wealth platform partnership across the membership base later on in 2026. In terms of the investment case going forward, we are a high-margin, data-led business that's built on recurring revenues.

You've seen from the presentation how operational gearing really works in this business, the quality of data that we have, and also the quality of recurring revenues that we have across both divisions. We are targeting a Rule of 40 performance with over 5% organic growth delivered at a margin of over 35%.

We believe AI is a huge tailwind for our business that will accelerate growth and value in a measured way in a really regulated business. We have a solid core moat in the propositions and data sets that we have within the business, and the long-standing trust that we have with our clients.

We've targeted to grow EPS by 40% over the next three years, and we've started off well in that journey with growth of 15.1% in the first half of this year. As we stand today, we're confident about the rest of the year, and we're currently trading in line with market expectations.

A really solid first half of 2026, and we look forward to continuing to grow the business even more as we reach the end of the year. Thank you very much for your time.