LiveVox Holdings, Inc.
NASDAQ Global SelectRecent
price
P/E
ratio
div
yld
- -
ROIC.AI
Capital Structure
•
in mil. unless spec.Working Capital
•
in mil. unless spec.Growth Rates
•
in mil. unless spec.Quarterly Revenue
•
in mil. unless spec.Quarterly Earnings Per Share
•
in mil. unless spec.Quarterly Dividends Per Share
•
in mil. unless spec.- Similar Companies
- Business
- LiveVox Holdings, Inc. engages in the development and provision of cloud-based contact center software and communication solutions primarily for financial services, telecommunications, healthcare, consumer/retail, business process outsourcing, and collections industries. Its core products include a customer relationship management (CRM) suite comprising contact manager and extract, transform, and load tools, U-CRM, U-Ticket, U-Script, and attempt supervisor; omnichannel and AI-powered engagement solutions such as inbound and outbound voice services, interactive voice response (IVR), contact flow solutions, SMS messaging, email, and webchat; as well as virtual agents and bots including managed, self-service, and own virtual agents. Additionally, LiveVox provides workforce engagement management (WEM) solutions featuring call and screen recording, business intelligence, quality management, outside collection agency analytics, speech and text analytics, agent scheduling, customer satisfaction (CSAT) monitoring, administration, and APIs. The company also offers dashboarding, reporting, wallboards, campaign management, and compliance management tools. Founded in 1999, LiveVox is headquartered in San Francisco, California. In recent major changes, LiveVox was acquired by NICE Ltd. in a transaction valued at approximately $430 million, completed by the end of 2023, positioning the company as part of a broader conversational AI and cloud contact center platform provider. This acquisition marks a strategic expansion for NICE into the cloud contact center-as-a-service (CCaaS) space and enhances LiveVox’s capabilities to serve enterprises with AI-driven customer engagement technologies. Prior to the acquisition, LiveVox had transitioned fully to a cloud-based architecture, eliminating legacy data center capital expenditures to support scalable, monthly recurring capacity growth. The company continues to develop integrated omnichannel solutions that unify messaging channels, CRM, AI, and workforce optimization tools on a single platform, aiming to improve customer experience, boost agent productivity, and increase operational efficiency for its clients across North America and internationally. LiveVox’s product offering targets enterprise-level customers seeking to optimize customer engagement, compliance, and operational management through advanced cloud technology. Its solutions are leveraged by leading banks, fintech companies, telecom operators, healthcare providers, and large-scale BPO and collections organizations. The company maintains a strategic focus on enhancing AI capabilities, real-time analytics, and expanding its footprint in the North American contact center market through partnerships and client acquisitions, aligning with industry trends towards automation and conversational AI-driven customer interactions. The integration with NICE amplifies its market reach and capacity to innovate in cloud contact center services.
NICE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse
SHAREHOLDER ALERT: Levi & Korsinsky, LLP Notifies Investors of an Investigation into the Fairness of the Acquisition of LiveVox Holdings, Inc. by inContact, Inc.
LIVEVOX SHAREHOLDER ALERT: Kaskela Law LLC Announces Investigation of LiveVox Holdings, Inc. (LVOX) and Encourages Investors to Contact the Firm
SHAREHOLDER ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTOR ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
SHAREHOLDER ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTOR ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
ONGOING INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTOR ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
LiveVox Announces Third Quarter 2023 Financial Results and Updates Full Year Guidance
INVESTOR ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTOR ACTION NOTICE: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
SHAREHOLDER ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
SHAREHOLDER ALERT: Levi & Korsinsky, LLP Notifies Investors of an Investigation into the Fairness of the Acquisition of LiveVox Holdings, Inc. by inContact, Inc.
INVESTOR ACTION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm
INVESTIGATION ALERT: The Schall Law Firm Announces it is Investigating Claims Against LiveVox Holdings, Inc. and Encourages Investors to Contact the Firm