- CEO
- Terry L. Bruce
- Full Time Employees
- 42
- Sector
- Utilities
- Industry
- Regulated Electric
- Address
- 316 North Market Street Mount Carmel IL United States of America 62863
- IPO Date
- Jul 16, 2014
- Business
- Mt. Carmel Public Utility Co. Mt. Carmel Public Utility Co. (MCPB) operates as a multi-utility company that distributes electricity and natural gas to approximately 5,500 electric and 3,350 gas locations serving residential, commercial, and industrial customers in the city of Mt. Carmel, broader Wabash County, select villages including Allendale, Patton, St. Francisville, Bellmont, Keensburg, and Cowling in Illinois, and a small portion of southern Lawrence County. The company provides core electric utility services including reliable power distribution, net metering options, and outage management; gas utility services encompassing natural gas delivery; and customer-facing solutions such as monthly usage-based billing with 21-day payment terms, online account management via SmartHub platform for bill viewing, payments, and service requests accessible anytime through web or mobile devices, and energy comparison tools. Founded in 1893 and headquartered at 316 North Market Street in Mount Carmel, Illinois, Mt. Carmel Public Utility Co. emphasizes safe, dependable energy delivery within the regulated utilities sector targeting local households, businesses, and industries in southern Illinois.
In recent developments, the company entered into a strategic partnership with Cooperative Response Centers, Inc. (CRC) to enhance off-hours dispatching capabilities, leveraging CRC's regional call centers serving over 300 utilities to improve outage response times, event assessment, and power restoration during weather-related incidents or high-volume disruptions. Mt. Carmel Public Utility Co. launched SmartHub as a digital self-service portal for streamlined account management and introduced Advanced Metering Infrastructure (AMI) upgrades, with installations of new two-way communication meters commencing in June 2025 to enable automated data transmission, outage notifications, preventative maintenance alerts, and elimination of manual readings across its electric and gas networks over the subsequent six months. These initiatives reflect ongoing investments in technology and operational reliability without reported acquisitions, funding rounds, or major reorganizations in the past one to two years.